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Dodge Journey no deployment problems

98 of the 5,299 owner complaints about the Dodge Journey describe airbags did not deploy in a crash, most of them for the 2009 model year.

owner complaints
98
worst model year
2009
typical mileage
59,000
Is there a fix? There are 4 recalls for this area of the car. See below

By model year

What owners say

Filed Feb 10, 2026 · Airbags · TX · crash

Air bags did not deploy during an mvc

Filed Jan 10, 2026 · Airbags · OR · crash · 3 injuries

1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.

Filed Nov 11, 2025 · Airbags · MI · crash

None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.

Filed Nov 29, 2024 · Airbags · 80,000 miles · WA · crash · 1 injury

The contact owned a 2019 Dodge Journey. The contact stated that while the vehicle was completely stopped, another vehicle driving at 55 MPH rear-ended his vehicle. There were no air bags deployed upon impact. The contact mentioned that the owner's manual had verbiage that contradicted that air bags do not deploy when involved in rear-end collisions. The contact stated that the trailer hitch absorbed the majority of the impact from the crash. The contact suffered whiplash, but medical attention was not received. The fire department and police arrived on the scene. Police and fire department reports were filed. The vehicle was able to be driven away from the crash site. The contact stated that the following week, while driving, all of the air bags deployed without any impact. The contact suffered a concussion, and his dog, who was sitting in the rear center seat, died as a result of his injuries. The fire department and police arrived on the scene. The Police and fire department filed reports for the second time. Medical attention was not received. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and their insurance adjuster informed the contact that the air bags performed as designed to not deploy in a rear-end collision. The failure mileage was approximately 80,000. The VIN was unavailable.Â

Filed Aug 26, 2024 · Airbags · CA · crash · 4 injuries

was involved in a major accident and the air bags did not deploy. Was hit on head on and right side.

Filed May 9, 2024 · Acceleration, Electrical · 173,000 miles · TX · crash · 1 injury

The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side. The air bags did not deploy. All warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported herself to an area hospital and was treated for a nondescript injury to her right shoulder. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number:Â 18V332000 (Electrical System, Vehicle Speed Control), and the VIN was included, and parts were available. The manufacturer was not notified of the failure. The failure mileage was 173,000.

Filed Apr 29, 2024 · Airbags · 167,000 miles · CO · crash · 1 injury

The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.

Filed Aug 17, 2023 · Airbags · WA · crash · 1 injury

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one did and still hasn't. i have call a numerous times each time nothing, not once have they even asked if I was all right in both incidences.

Filed Jul 26, 2023 · Airbags · FL · crash · 1 injury

Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.

Filed Jul 25, 2023 · Airbags · IN · crash

Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty

Related recalls

Air bags: frontalReported July 7, 2017 · 363,480 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T47.

Recall number 17V432000 · Recall details

Air bags: frontalReported January 29, 2016 · 110,482 vehicles affected
What is wrong
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S07.

Recall number 16V047000 · Recall details

Air bagsReported June 26, 2014 · 722,705 vehicles affected
What is wrong
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.

Recall number 14V373000 · Recall details

Air bags: frontalReported April 9, 2009 · 4,314 vehicles affected
What is wrong
Chrysler is recalling 4,314 my 2009 dodge journey, jeep grand cherokee, commander and wrangler vehicles. Wiring may be reversed on the steering column control module driver airbag squib connector. The driver's airbag may not deploy as intended.
Risk
In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
Remedy
Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during may 2009. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 09V118000 · Recall details

Questions about the Dodge Journey no deployment

Which Dodge Journey years have airbags did not deploy in a crash problems?

The model years with the most reports are 2009 (21 complaints), 2015 (17 complaints) and 2014 (12 complaints).

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