None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.
2014 Dodge Journey: airbags did not deploy in a crash
12 of the 416 complaints about the 2014 Dodge Journey describe airbags did not deploy in a crash.
- owner complaints
- 12
- of this car's complaints
- 3%
- typical mileage
- 17,000
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
We were hit on our entire passenger side by an out of control driver, the side or front airbag did not deploy, my wifes hand was broke and my sons head bounced off the back passenger window.
Wife was sitting in car in supermarket parking lot ...talking on phone...car was parked and not running...no impacts involved...drivers side headrest activated...inspection of headrest shows interior plastic frame holding steel pin shattered...headrest had to be replaced...would have been a safety issue if car was being driven...luckily air bag didn't deploy
Tl* the contact owns a 2014 dodge journey. While driving 15 MPH, the brake pedal was applied and became stiff and failed to respond. As a result, the contact crashed into concrete dividers. The ESC warning indicator illuminated. The air bags did not deploy. The vehicle was not towed. There were no injuries and a police report was not filed. The contact called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 41,385.
My airbags did not deploy in a head on collision. My vehicle was traveling at 45 with right away and his at 10. I was on straight away and he was at a stop sign turning in the direction I was coming....updated 02/22/17 *bf
Tl* the contact owned a 2014 dodge journey. While driving approximately 40 MPH in the rain, the brakes failed when he attempted to slow down the vehicle. As a result, the vehicle crashed into a tree. The ABS light illuminated when it started raining. The driver sustained cuts and bruises that did not require medical attention. A police report was filed. The air bags did not deploy. The vehicle was towed to the contact's residence and was later deemed destroyed by the insurance company. The manufacturer was made aware of the failure and stated that there was an unknown recall for the antilock brakes. The failure mileage was approximately 17,000.
Tl* the contact owns a 2014 dodge journey. While the contact's vehicle was at a complete stop, another vehicle driving 45 MPH crashed into the rear of the vehicle. The contact then crashed into the preceding vehicle. The contact sustained cervical neck injuries and a bump to the head. The contact also suffered from numbness in both arms and severe pain in both legs. The injuries required medical attention. A police report was filed. The air bags failed to deploy with the massive impact. The vehicle was towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 7,500.
Tl* the contact owns a 2014 dodge journey. While driving 40 MPH, the contact rear ended another vehicle. The air bags did not deploy and the seat belt did not retract. A police report was filed. The driver sustained head, neck, and knee injuries that required medical attention. The vehicle was towed, but not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
Tl* the contact owned a 2014 dodge journey. While driving approximately 85 MPH, the steering wheel seized and the contact lost control of the vehicle. As a result, the vehicle rolled over four times and crashed into a pole. The air bags failed to deploy. The driver and front seat passenger sustained injuries that required medical attention. The rear passengers were ejected from the rear window and required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 30,000....updated 12/30/15 *bf updated 12/31/15.
Tl* the contact owned a 2014 dodge journey. While traveling at an unknown speed over a pothole, which caused the vehicle to lose power, shut off, and flip over more than five times. The contact mentioned that the air bags did not deploy. A police report was filed. The contact sustained a whiplash, a punctured lung, a bruised body, and a brain injury which required further medical attention. The passenger sustained whiplash and minor bruises to the body. The vehicle was not inspected or diagnosed. The vehicle was destroyed. The manufacturer was not notified of the failure. Updated 6/4/15
Air bags failed to deploy when vehicle had front impact with ditch embankment after leaving road across ditch and the anti-lock brakes caused the brakes to engage and unengaged causing the wreck. When checked it was told that nothing wrong with either part.
Tl* the contact owns a 2014 dodge journey. The contact stated that while traveling 40 MPH, another vehicle crashed into the contact's driver front side. Upon impact, the air bags failed to deploy. The contact sustained back and knee injuries. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 2,300.
Related recalls
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
- Risk
- Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
- Remedy
- Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T47.
Recall number 17V432000 · Recall details
Questions about the 2014 Dodge Journey no deployment
Is airbags did not deploy in a crash a common problem on the 2014 Dodge Journey?
12 of 416 owner complaints about the 2014 Dodge Journey (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2014 Dodge Journey?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Dodge Journey
ABS 43Check engine light 31Stalling 31Airbag light 16Adaptive cruise 15Loss of power 13Wipers 11Won't start 11Fire or smoke 10Jerking 10Key fob 10Won't shift 10Engine failure 9Warning lights 9Tire blowout 8Screen failure 7Power steering loss 7Backup camera 6Brake failure 6Knocking 6Steering lock-up 6Hesitation 5
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