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2014 Dodge Journey: steering wheel locks up

6 of the 416 complaints about the 2014 Dodge Journey describe steering wheel locks up.

owner complaints
6
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

Steering wheel locks up by model year

What owners say

Filed Feb 24, 2024 · Steering · FL

The steering wheel locked on me while it was on drive. I could not turn it left or right. It does this at random which is dangerous. It locked as if the car was off but it wasn't.

Filed Jul 23, 2020 · Driver assistance, Electrical · 89,203 miles · CA

So when I am driving down the street or on the freeway at an accelerated rate and then I start to push on the brakes to slow down to either come to a stoplight or an exit of the freeway and to either turn left or right the car will cut off but also stay on the engine completely cuts off and the steering wheel locks but the radio the air conditioner everything else stays on inside the car the ignition it self stays on 'run' it's a push start. I then have to put my car in park and turn off then back on and hope it doesn't happen again, but it does

Filed Oct 31, 2018 · Driver assistance, Electrical · 40,000 miles · CA

There are more problems with the car. There have been nothing but problems with this car since I bought it when it was brand new. It's only 4 years old. It leaks oil now too! I feel very unsafe driving this car with my children in it. There have been 9 recalls and now I see there are 2 that I haven't had done. This should be a lemon. This car is unsafe and I am still paying on this car. A car that has nothing but steering, electrical, air bag, engine and other numerous problems. I should be able to give this car back and walk away from it. This car is not safe! No one should be driving it! I had my oil changed and the next day it said I needed my oil changed. The driver window screeches, the steering wheel locks up, the car lags when I go to break. When I try to accelerate the car stalls and revs super high. The engine smells as if it were on fire. It's not safe. I'm very upset. I have 3 little children. I need my car to be safe and reliable. This car is neither. There has been nothing but problems since I got this car. But I'd have it fixed and then something else would happen. Now more is happening. Things I thought had been fixed even! Please this car is a lemon. It needs to be destroyed so no one is able to drive it again.

Filed Jul 9, 2017 · Brakes, Steering · 55,000 miles · TX

Complaints involving idler pulley and brake system. On june 4, 2017, while driving on the interstate, my steering wheel locked up. I was able to pull to the side of the road and then the car started malfunctioning. It completely died and would not start. I found out from the dealership on june 5, 2017 that the issue was related to the idler pulley crumbling which in-turn caused the serpentine belt to break. On july 9, 2017, I was at a stop light on the I-10 frontage road. When the light turned green, I could not go because the brakes locked up. I had to put the car in park, turn it off and then turn it back on in order for the brakes to loosen up. To say I'm frustrated with dodge is an understatement. During both instances, my 8-yr old daughter was in the car with me. I've only had this car for three years, it isn't paid off and I'm having these problems that could potentially be life threatening. A recall needs to happen with this vehicle!!!

Filed Feb 28, 2017 · Airbags, Brakes · NV · crash · 4 injuries

Tl* the contact owned a 2014 dodge journey. The contact stated that the dealer repaired the vehicle per the federal safety agency campaign number: 15v675000 (electronic stability control and service brakes, hydraulic). After the repair, there was a loss of vehicle stability and no traction while driving on the highway during inclement weather. The contact felt as if the recall remedy failed to provide a solution, which resulted in a crash. While driving approximately 65 MPH on the highway, there was a sudden loss of power and the steering wheel seized. The vehicle crashed into a wall and flipped upside down. The driver sustained head, neck, and lower back pains. The front passenger was suspended upside down, restrained in the seat belt, and had to be cut out of the vehicle by a responder. The rear passengers sustained bruising and whiplash from the impact. One of the two rear passengers was medevacked due to the injuries sustained. The curtain air bags deployed after the crash. The front driver and passenger side air bags later deployed with a low level of deflation and a smoke residue filled the vehicle. The vehicle was destroyed and towed. A police report was filed. The insurance company provided no inspection and diagnosis to determine what caused the crash. The manufacturer was not notified of the failures and the crash. The failure mileage was not available.

Filed Oct 20, 2015 · Airbags, Steering · 30,000 miles · AR · crash · 4 injuries

Tl* the contact owned a 2014 dodge journey. While driving approximately 85 MPH, the steering wheel seized and the contact lost control of the vehicle. As a result, the vehicle rolled over four times and crashed into a pole. The air bags failed to deploy. The driver and front seat passenger sustained injuries that required medical attention. The rear passengers were ejected from the rear window and required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 30,000....updated 12/30/15 *bf updated 12/31/15.

Service bulletins that may apply

Related recalls

Steering: hydraulic power assist: hose, piping, and connectionsReported May 6, 2016 · 8,569 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.

Recall number 16V273000 · Recall details

Questions about the 2014 Dodge Journey steering lock-up

Is steering wheel locks up a common problem on the 2014 Dodge Journey?

6 of 416 owner complaints about the 2014 Dodge Journey (1%) mention steering wheel locks up. The model year with the most reports is 2015.

Is there a recall or service bulletin for this on the 2014 Dodge Journey?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Dodge Journey

ABS 43Check engine light 31Stalling 31Airbag light 16Adaptive cruise 15Loss of power 13No deployment 12Wipers 11Won't start 11Fire or smoke 10Jerking 10Key fob 10Won't shift 10Engine failure 9Warning lights 9Tire blowout 8Screen failure 7Power steering loss 7Backup camera 6Brake failure 6Knocking 6Hesitation 5

All model years of the Dodge Journey

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