My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.
2016 Dodge Journey: steering wheel locks up
8 of the 389 complaints about the 2016 Dodge Journey describe steering wheel locks up.
- owner complaints
- 8
- of this car's complaints
- 2%
- typical mileage
- 61,000
- recalls
- 1
Steering wheel locks up by model year
What owners say
Went to start car car started making cranking noises after car started was driving down street going about 40mph engine shut off and steering wheel locked up took it to get dionastic found out it was. A crankshaft sensor there is a recall on this part but not under the month my car wasanafactured
My vehicle was in motion on a city street when suddenly my steering wheel locked and brake were hard to push causing me to side swipe a parked car.
Tl* the contact owns a 2016 dodge journey. The contact stated that the vehicle completely shut off while driving 25 MPH. In addition, the check engine indicator illuminated, the power steering seized, and the brakes stopped working. The contact steered the vehicle to the side of the road and it rolled to a stop. The vehicle was towed to fred martin superstore (3195 barber rd, barberton, oh 44203, (330) 753-4444) where it was diagnosed that the crankshaft position sensor failed. The dealer confirmed that there were no recalls on the vehicle. The vehicle was repaired. The failure mileage was 42,194. *bf consumer stated there are recalls on other 2016 dodge journeys for problems with the crankshaft sensor. I think they need to include other models.
Little over 30k miles. About 47 MPH on a 45 highway and needed to veer right. I had my music turned up and instead of breaking I allowed the car to coast so the speed would drop before my turn I needed to make. . When I dropped to a speed I was happy with, then I start breaking and thats when I realized the car had cut off, the steering wheel locked up, and the brakes became tougher to push. It was a busy highway and a just as busy right turn that I was trying to make. I had to throw the car in neutral to restart while still rolling or I would have been hit.
Tl* the contact owns a 2016 dodge journey. The contact stated that the steering wheel seized and became extremely difficult to turn in either direction, especially while turning left. The dealer (brown-daub dodge/chrysler/jeep/ram of bath and dodge truck center, 7720 beth-bath pike bath, pa, (610) 837-9303) was notified of the failure, and indicated that the vehicle was not included in the federal safety agency campaign number: 16v273000 (steering). The dealer stated that the vehicle would need to be diagnosed to determine the cause of the failure. The manufacturer confirmed that the vehicle was excluded from the recall and suggested that the dealer diagnose and repair the vehicle. The approximate failure mileage was 61,000. *tt
While driving vehicle on city street it shut off, steering locked up and had to coast to a stop. When I tried to restart the vehicle it shook and acted like it was trying to turn over for about 30 seconds then shut off. Push button start remained on run. Took vehicle to dealership for repair and within 10 minutes of leaving dealership after repair it happened again this time on the highway.
I bought this car with 11 miles on it . A couple weeks ago I was going about 30 MPH and I stopped at a 4 way stop . I did a complete stop the engine turned off the steering wheel locked and I was stuck in the intersection luckily I didn't get hit . I had to put it back in park and it turned on . Scary situation . Today I attenpted to turn on the ignition and it just turned and turned for 30 seconds and car didn't start. I turned it off and tried again the car started but check engine light is on still don't know what's wrong will take to dealer asap
Service bulletins that may apply
Related recalls
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Risk
- A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.
Recall number 16V273000 · Recall details
Questions about the 2016 Dodge Journey steering lock-up
Is steering wheel locks up a common problem on the 2016 Dodge Journey?
8 of 389 owner complaints about the 2016 Dodge Journey (2%) mention steering wheel locks up. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2016 Dodge Journey?
There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Dodge Journey
Stalling 70Check engine light 55ABS 34Loss of power 30Jerking 16Adaptive cruise 15Airbag light 11Won't start 11Whining noise 10Backup camera 9Grinding brakes 8Hesitation 8Won't shift 8Transmission failure 8No deployment 7Warning lights 7Engine failure 6Key fob 6Power steering loss 6Slipping 6Brake failure 5Fire or smoke 5Headlights 5Overheating 5
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