2016 Dodge Journey: loss of power steering

Filed Jun 12, 2025 · Steering · 36,000 miles · MI

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized. The vehicle was towed to a certified independent mechanic, where it was diagnosed with power steering failure. The mechanic performed unknown repairs on the vehicle; however, the failure recurred while driving approximately 40 MPH. The contact was able to drive to the residence. The vehicle was taken back to the independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the federal safety agency Campaign Number: 16V273000(Steering). A case was filed, and the manufacturer referred the contact to the federal safety agency Hotline to file a safety complaint. The failure mileage was approximately 36,000.

Filed Nov 1, 2024 · Engine, Transmission · VA

While driving the car, car stalled and began displaying the lightning bolt icon on the cluster. The power steering stopped working and the brake was very stiff and hard to depress. I pulled off the road and waited a few minutes and started the car again. The idle was very rough, icon was still displayed on the cluster, and car began jerking and stalled again. I had the vehicle towed to the house and began looking into the issue. Error codes read on the car was P0365: Camshaft Position Sensor “B” Circuit, and the red lightning bolt indicating an issue with the electronic throttle body. The battery was taken out and tested bad so it was replaced. The throttle body was cleaned and tested good. When I tried to start the car after the codes were cleared, the vehicle attempted to start but wasn't able to turn over fully. The P0365 code returned. I then had a mechanic come check out the car to see if he could do anything to help. He determined that the valves in the engine were bent and the cars timing was off. With all of this being said, This issue I am complaining about is the P0365 Camshaft sensor code. There was a recall for the camshaft sensors in some 2016 Dodge Journeys but my VIN did not fall in that range. When I called FCA, I was told there was nothing to be done because my VIN wasn't included in the recall. A bad camshaft sensor would cause all of the issues that I am experiencing with the car. If the sensor is bad or doesn't perform as it should, it could effect the overall timing of the engine's firing sequence, causing stalling, failure to start, and damage to the engine, like in my case with the bent valves. This incident posed a severe safety risk to myself and the other drivers around me due to the loss of power steering and partial loss of braking ability. Luckily this incident did not occur on the interstate or major highway, where there are speeds in excess of 55 mph.

Filed Jul 13, 2019 · Brakes, Engine · 64,800 miles · NV

While driving my journey will stall and I lose power steering and brakes with no warning. It also randomly happens when stopping. This has happened while sitting in traffic at a red light and when it turns green my car doesn't move. Had to put it in park and restarted with no issues. This happened when stopping at a stop sign. Had to put it in park and restart. This happened when slowing down to turn left. Lost all power steering and brakes. Almost had a head on collision and rear ended with 2 children in the car. After I got the car to stop I had to put it in park and start. Every time this issue happens I have to put it in park and it starts right back up. I have taken to the dealership twice, same issues and they say nothing is wrong because they are not getting an error code.

Filed Aug 19, 2018 · Electrical, Steering · 50,000 miles · KY

While driving on county road I came to sharp curve with an incline. As I entered the curve the power steering stopped working, brakes were very hard to depress and the vehicle came to a stop and would not accelerate, the engine was still running. I was able to shut off the vehicle and turn it back on and it worked as normal.

Filed Dec 9, 2016 · Brakes, Driver assistance · PA · crash · 2 injuries

The vehicle was in an accident on november 26, 2015. The steering wheel was shaking uncontrollably. This has been an issue since purchase. The braking was not accurate. The car would lose steering functionality along with braking capacity and has become hazardous while driving. On november, 26th, 2015, an accident occurred due to the malfunction of this vehicle. At this time, the parts to replace the malfunctioned parts were not available. I have received 2 recall notices for my brand new truck. My 2 year old daughter and I were injured in this accident.

Filed Jul 8, 2016 · Brakes, Engine · 5,850 miles · AZ

I had 2016 dodge journey bought from superstition dodge in mesa arizona. The engine shuts off by itself while braking and one time while driving. When engine shuts off the car looses power steering and brakes. This could cause fetal accident and may be death. I contacted dodge tempe arizona. I went to them after it happen first time and they said no error code and it could be a glitch!! Then when it happen for second and third time and I was about to make an accident, I contacted them again and contacted dodge company. They open a case # 29588743. And tempe dodge took again for over a week and they were not able to find the root cause. They want to give me the car back and I am afraid about my family safety and people and cars in the street. I contacted dodge again and the case manager name is [xxx] . She said there nothing she can do and she wants to close the case. They do not care and they want to give the car back to me knowingly that the car could have an accident again if the engine shuts off and the car fail to brake and steer. What happen is when driving, sometimes "3 times" when brake "2 times" or when slowing while running "1 time" the engine shuts off and the ignition button still shows run and AC is still working on the battery. When engine shuts off no brakes so car keeps moving and steering is very hard to control because of loss of power. It is life threatening and could cause death to pedestrians and or passengers. Please help, I do not want my family to get injured or die and I do not want people in the street to get injured or die. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).