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2016 Dodge Journey: key fob or push-button start problems

6 of the 389 complaints about the 2016 Dodge Journey describe key fob or push-button start problems.

owner complaints
6
of this car's complaints
2%
typical mileage
30,000
recalls
1
Is there a fix? There is 1 recall and 31 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

What owners say

Filed Oct 16, 2025 · Electrical · MI

The EVIC lights will turn off while driving. Doesn’t matter if it’s daylight or evening. During evening hours it poses a risk due to not seeing speed or any other lights on dashboard. The EVIC will stay on after car is shut off and key fob is moved away from vehicle causing the battery to die.

Filed May 9, 2025 · Electrical · 90,000 miles · NY

The contact owns a 2016 Dodge Journey. The contact stated that after several attempts, the vehicle failed to start. Due to the failure, the contact was forced to jumpstart the vehicle. There were several messages displayed on the instrument panel. The contact stated that the messages disappeared while driving the vehicle. The vehicle was taken to an independent mechanic on several occasions for the same failure. The contact stated that the battery, alternator, starter motor, and various other parts were replaced; however, the failure persisted. Recently, the contact stated that upon attempting to unlock the door with the key fob, the vehicle failed to unlock, and there was no power from the vehicle. The contact used the key to manually unlock the door, and the alarm system sounded off. Due to the key fob failing to operate as needed, the contact was unable to disengage the alarm. The vehicle failed to start while jumpstarting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. The VIN was not available.

Filed Mar 20, 2021 · Electrical · 63,000 miles · OH

I was driving the vehicle when it suddenly stopped. It lost all electric power, no emergency lights, can not shift to neutral, no brakes, no lights, can not unlock doors, and the vehicle does not detect the key fob. This happen while traveling on a residential road. Dodge does have a recall for this issue and I was directed to bring the vehicle to the dealership for troubleshooting and repair.

Filed Dec 8, 2018 · Electrical · 20,000 miles · TX

The door locks continue to lock even if the key fob is in the vehicle. This happens especially in the mornings when it is cold. *bf

Filed Mar 27, 2018 · Driver assistance · 30,000 miles · AZ

While driving vehicle on city street it shut off, steering locked up and had to coast to a stop. When I tried to restart the vehicle it shook and acted like it was trying to turn over for about 30 seconds then shut off. Push button start remained on run. Took vehicle to dealership for repair and within 10 minutes of leaving dealership after repair it happened again this time on the highway.

Filed Jul 10, 2017 · Engine · 3,000 miles · NV

Engine shut off on 7/7/2017 appox 2:40 pst the vehicle was stopped at a stop light on a busy surface street when the light turned green I pressed the gas to move through the light and there was no power coming from the engine. I was able to pull over, put the car in park and turn the engine off. I push button started the engine and the car operated as normal. On 7/8/2017 approx 1:30 pst I was completing a left hand turn when the vehicle stalled with no power coming from the engine. I put my flashers on, put the car in park, turned off the engine. Within seconds I push button started the vehicle and it started up normally.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Questions about the 2016 Dodge Journey key fob

Is key fob or push-button start problems a common problem on the 2016 Dodge Journey?

6 of 389 owner complaints about the 2016 Dodge Journey (2%) mention key fob or push-button start problems. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2016 Dodge Journey?

There is 1 recall and 31 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2016 Dodge Journey

Stalling 70Check engine light 55ABS 34Loss of power 30Jerking 16Adaptive cruise 15Airbag light 11Won't start 11Whining noise 10Backup camera 9Grinding brakes 8Hesitation 8Steering lock-up 8Won't shift 8Transmission failure 8No deployment 7Warning lights 7Engine failure 6Power steering loss 6Slipping 6Brake failure 5Fire or smoke 5Headlights 5Overheating 5

All model years of the Dodge Journey

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