2009 Dodge Journey: key fob or push-button start problems

Filed Jan 7, 2022 · Airbags, Electrical · MI

I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, engine shut off then restarted. Also the engine light came on for awhile then off and is now back on. This is what code scan report says. Engine and Transmission are P0420 Catalyst Efficiency (Bank1), OBDll Codes ($03) is Catalyst System Efficiency Below Threshold Bank 1. The Airbag is U0172 Lost Commuication w/Left Side Satellite Accelerator Sensor 1- Stored. The Door Module- Front Right (DMFR) is B16A5 Passenger Window Switch Backlighting Circuit High-Stored. Not sure exactly what these all mean but I think the Power Locks are a safety issue along with the Airbags. The power locks don't lock after driving it like they used to after driving so many feet.

Filed Feb 11, 2020 · Driver assistance · 153,000 miles · WI

Tl* the contact owns a 2009 dodge journey the vehicle did not start when cranked the vehicle was not diagnosed by a dealer the consequence was unable to start the vehicle sporadically the contact stated that the vehicle did not start when the key was inserted in the ignition, the contact had replaced the key fob and the starter. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,000.

Filed Mar 22, 2019 · 147,000 miles · TX

Was driving on my way back home with my 4 kids when the car stalled and wouldn't turn over. Put key fob in ignition and would make a clicking noise then it just stopped making noise. Got car towed and had battery checked and the battery had full charge and only 2 years old.

Filed Oct 24, 2018 · Electrical, Engine · 129,988 miles · MI

Not right,, transmission stopped on me driving, k & m dodge mechanic says it's not my fault that the transmission just stopped on me while driving, he said the 2 gear isn't there, this is 2 times now I almost got killed, to top that off I purchased this mused vehicle on 2/16/2018 & paid cash of $4,263.00 I asked if this car had any problems bc I do not want to put any money into it.. He told me & my parents only needed rear tires, I asked if it's neen in a car accident, he said no.. He said I will be the 2nd owner,, something isn't right, so I took it in on 2/17/2018 to get 2 new rear tires & omg, are you kidding me,, this car didn't have any airbags, electrical system was messed up, had to have a oil change on 2/22/2018, then it went in repair shop on 2/26/2018 for recall on airbags, then got it back on 3/26/2018, just for it to go back in on 4/1/2018 for a ball joint/tie rods/rotors/brakes front & back/ wheel alignment/new battery you got to be kidding me,, I am pissed as heck, found out I'm the 4th/5th owner,, it was in s car accident passenger side in oct 2017 car stalled on ppl, minor frame work, car is missing lots of parts, then I had to buy another tire front passenger side, key fob doesn't want to start car,,then I almost got hit driving bc ignition stopped on me driving,, then had starter replaced new on 8/26/2018 to top that off on aug 28 car stalls again, friend comes over with meter to check out car statistics & says car needs the transmission control modular reset so I can drive, so then try to drive car on sept 5th, won't move, so I have to get rides, then on sept 12th start up, try to drive it & the car stops, tried to drive it back to k & m dodge on sept 12th 2018,, it's been there since that day bc not drivable, needs a new transmission, I can't afford bc I am on disibility (social security disabilty), I called a lawyer on 2/17/2018

Filed Nov 23, 2017 · Electrical, Visibility · 92,000 miles · CO

Have lost most controls from drivers door switch, only thing that works is rear windows. All other 3 doors work fine independently. Vehicle had the k07 recall done in feb 2011. Since then, there was intermittent auto/up-down on both front doors. Now I have lost function as mentioned before. The vehicle has been at local dodge/chrysler dealership since 14 november for diagnosis and repair. They cant figure our problem. Chrysler corporation was contacted by me for assistance on 19 nov. As of this message, still no final diagnosis and repair. All they do is keep changing parts as directed by chrysler. We are extremely frustrated with this situation and my gut feelings tell me there is a failure with the k07 recall and/or key fob recall number r03. All these components are related electronically. Sincerely think its time for the federal safety agency to relook these 2 recalls with chrysler corporation.

Filed Aug 29, 2017 · Airbags, Electrical · 172,441 miles · MI

Tl* the contact owns a 2009 dodge journey. On several occasions, the contact was unable to start the vehicle. The vehicle was taken to the independent dealer from where it was purchased. The contact was informed that a failure occurred between the key fob and the ignition system. The vehicle was previously repaired per the federal safety agency campaign number: 14v373000 (electrical system, air bags); however, the failure recurred. Neither the dealer nor the manufacturer were contacted. The approximate failure mileage was 172,441.

Filed Aug 5, 2017 · 72,000 miles · TX

The hatch door will not unlock with the key fob or from the door unlock button on the driver's door. It was sitting in a parking lot when I tried to unlock. I also tried several hours later after it had been sitting for at least 4 hours, and nothing will unlock the door.

Filed Sep 20, 2016 · Electrical · 148,883 miles · NY

After the recall work was completed and we received new key fobs the car will randomly not start. We have taken it to our mechanic repeatedly and he has not been able to find the issue. He has jumpstarted it thinking battery was down, applied dielectric grease to connections, checked it with the computer and could find nothing wrong. Problem keeps recurring with the time and number of attempts increasing until, we have to keep car running on short errands and plan for alternate transportation when we have to go somewhere distant, in case it does not start for several hours. In addition the door locks, randomly fail to lock or unlock when using key fob, and also lock and unlock automatically when driving; warning lights randomly come on and go off, for things like low tire and check engine light but when checked or put on diagnostic computer there is nothing wrong. Warning lights come on when driving and stay on even after car is put on computer then shut off on their own sometimes after a few hours or days. All these started after recall and after reaching 100k miles, just got car back from mechanic after replacing battery last week. He is not sure what issues is but is going to replace a connection wire to see if it helps, because computer says its good. I see similar complaints saying car will start in neutral sometimes and I was told to try it. If it starts he said it may be a safety module, but cannot guarantee it is or will work. This has been happening for nearly 2 years with no resolution. Car is our only vehicle, and we follow all maintenance directions.

Filed Jun 16, 2016 · Electrical · 75,274 miles · OH

I purchased a 2009 dodge journey in march 2015. It gave me no issues until after I completed the key fob recall in august 2015. Since then, it would randomly not start. It was in and out of the dealership several times and the following parts were replaced, all of which were covered under the extended warranty I purchased with the vehicle: fuel injector on oct. 9, a new battery on oct. 29, 2015, a new starter on nov. 16, 2015, a leaking overflow container on nov. 24, 2015, the tipm was replaced on april 11, 2016, and most recently electrical wires and cables on june 7, 2016, which hook up to the starter. I called chrysler headquarters on or about may 2 to report these issues and I received very poor customer service. I was told that my vehicle is too old and has too much mileage for them to do anything for me. The journey has had episodes almost every day, sometimes more than once a day, of not starting since I got it back last week. The dealership told me when it does act up, to put it in neutral, which has been successful in getting the vehicle to start. They are taking it back on monday to replace yet another part that they hope will finally be the answer to this ongoing nightmare, but I'm not getting my hopes up. If we weren't in an upside-down loan, we would have traded in the journey a long time ago. It is not a reliable vehicle'luckily I haven't been stranded in a remote location at night, but it doesn't seem right that I should have to resort to taking that chance. I've never had so many issues with any other vehicle I've owned!

Filed Sep 10, 2015 · Electrical · 113,500 miles · IN

Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the failure persisted. The contact stated that while driving approximately 30 MPH and making a left turn, the vehicle inadvertently moved into the accessory position without warning. The vehicle did restart, however, the failure recurred on four other occasions. The vehicle was taken back to the dealer and the key fob was replaced however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 113,500.

Filed Aug 16, 2015 · Electrical, Engine · 60,000 miles · VA

On multiple occasions over the past few years my 2009 dodge journey will not start. There is no warning and it's become a gamble to drive my car and risk getting stranded somewhere. The vehicle will just click when I turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine. I have replaced the battery 3x as suggested by my local dodge dealership but they fail to identify why this is a recurring problem. I have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available. My vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (I've made sure the panic was not hit by accident - this is not operator error). Once the panic alarm is sounding the keyfob becomes useless and won't work. I have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.

Filed Aug 11, 2015 · Electrical · 160,000 miles · MI

Tl* the contact owns a 2009 dodge journey. While driving over a bump in the road, the ignition key fob came out of the ignition switch causing the vehicle to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The recall notice for the federal safety agency campaign number: 14v373000 (electrical system) was received in may of 2005. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 160,000. The VIN was not available.