2009 Dodge Journey: clunking or noise when steering

Filed Jun 7, 2021 · MD

1- My steering started making a noise when I would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when I made a turn it would hit the tire and steering arm. When this started I had not driven the car after that because I felt unsafe. So I called Chrysler Customer Service and ask them to refund my money for the repair ($700+} since I Told them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said I knew that and you were not concerned with my family's safety. So I need your help to recalling all Journeys which could happen to them. 2- The lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and I had to buy a MM deep socket to fit that nut when I would have fix a flat tire. You should review that too.

Filed Feb 19, 2021 · Steering · 194,000 miles · TX

Tl* the contact owns a 2009 dodge journey. The contact stated that due to the inclement weather, the power steering hose froze and burst. The contact stated that she heard a popping sound before the steering wheel became hard to steer. The vehicle was unable to make right or left turns. The contact stated that the battery warning light illuminated. The contact stated she was able to drive the vehicle to her residence where the vehicle was turned off and failed to restart. The contact also stated that there was no power steering fluid in the reservoir. Neither the dealer nor manufacturer were made aware of the failure. The failure mileage was approximately 194,000.

Filed Oct 22, 2020 · Electrical · 81,000 miles · TX

Randomly my car will start just fine one day then the next it will fail to start sometimes on the same day. I have actually been stuck somewhere because my car has failed to start. It just makes a clicking noise when turning the key to start the car. I usually have to wait a while for it to finally start. This happens randomly when parked for short periods or long periods. I notice when it's hot and humid is when I usually have the problem more. I recently changed my starter and it's still giving me the issue. Also have changed and had the battery replaced and still the same issue and again just happens randomly.

Filed Sep 13, 2016 · Electrical, Steering · 85,000 miles · PA

Tl* the contact owns a 2009 dodge journey. While driving approximately 15 MPH, the esp warning indicator remained illuminated. The steering wheel made a loud noise as if something was loose. In addition, the vehicle stalled and failed to start. The vehicle was previously repaired per the federal safety agency campaign number: 14v373000 (air bags, electrical system). The failure recurred and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

Filed Dec 18, 2014 · Steering · 115,000 miles · MN

Power steering pump making whining noise. Service shop replaced cracked hose, adv may have been due to extreme cold weather, occurred in jan 2014(mn) -25 -30 below temps at that time. Second occurrence was in march, different hose, again may/may not have been result of cold, adv would need to replace the entire fluid routing system. 1 large part with hose/piping. Was able to carefully cut the split part and re-attach the hose. Car has ran fine, no issues, until nov dec 2014 cold weather appears to affect pump/hoses.

Filed Mar 5, 2009 · Electrical, Lights · 100 miles · CA

I have a brand new 2009 dodge journey. The steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...I brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. They refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. So, I'm driving around with a car that has one thing after another breaking on it because I can't afford to go 2 days without a car. I have to work. They don't stand by their product and it's going to cause problems for many consumers.