Tl* the contact owned a 2009 dodge journey. The contact stated that while stopped in traffic, the vehicle was rear-ended by another vehicle. The impact caused the vehicle to become airborne and was thrown to the opposite side of the freeway. The contact stated that the air bags failed to deploy causing her head to snap back and forth. There was no warning lights illuminated. The contact sustained leg, broken ribs, neck and head injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss. The dealer was not called. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
2009 Dodge Journey: airbags did not deploy in a crash
21 of the 1,433 complaints about the 2009 Dodge Journey describe airbags did not deploy in a crash.
- owner complaints
- 21
- of this car's complaints
- 1%
- typical mileage
- 100,000
- recalls
- 3
Is there a fix? There are 3 recalls and 1 service bulletin for this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
Was in a car accident going 30 MPH head on collision and air bags did not deploy
Head on collision and air bags did not deploy.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle stalled on several occasions. While driving approximately 60 MPH on a major highway, the vehicle stalled causing the contact to crash into a brick wall. The drivers side air bag deployed with force however the front passenger side air bag failed to deploy. The driver sustained neck pains, body pains, muscle spasms in the left arm and scarring to the left arm. The front passenger sustained head, mouth and face injury due to no air bag deployment. Both received further medical treatment. A police report was filed. The vehicle was not diagnosed and a dealer was not contacted. The contact was unaware that the vehicle was included in the federal safety agency campaign number: 14v373000 (air bags and electrical system) as the vehicle was not purchased from a dealer. The manufacturer was notified of the failures and the crash to determine if they may open an investigation. The approximate failure mileage was 146,000.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 16v047000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to holt dodge and jeep dealer to get the recall repaired. Upon taking apart the vehicle, the contact noticed that the parts were not the correct ones. The vehicle was reassembled and the parts were ordered. The next day, while traveling at highway speeds, the brake pedal was depressed but failed to stop the vehicle, which resulted in a front end collision. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect. Updated 09/01/17*lj
Tl* the contact owned a 2009 dodge journey. While accelerating from a stop at 25 MPH, the contact crashed into another vehicle that ran a red light. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed to the contact's residence and was deemed destroyed. The contact also received notification of the federal safety agency campaign number: 16v047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. Vin tool confirms parts not available. The VIN was not available.
Tl* the contact owned a 2009 dodge journey. While making a left turn at 20 MPH, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact's vehicle fishtailed and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left elbow and knee that required medical attention. The contact received notification of the federal safety agency campaign number: 16v047000 (air bags) after the failure occurred. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.
Tl* the contact owned a 2009 dodge journey. While driving 30 MPH, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The VIN was included in the federal safety agency campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.
Tl* the contact owns a 2009 dodge journey. While idling at a traffic light, another vehicle ran a traffic light and crashed head on into the contact's vehicle. The air bags failed to deploy. A police report was filed and the vehicle was towed. The driver sustained head, neck, and back injuries that required medical attention. The other driver sustained unknown injuries that required medical attention. The vehicle was taken to the dealer. The technician explained that the air bags failed to deploy since the impact was more to the right of the vehicle. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 18,750. Updated 04/20/16*lj
Tl* the contact owns a 2009 dodge journey. While driving 35 MPH, the vehicle was crashed. The details of the crash were unavailable. The air bags did not deploy. There were injuries to the contact's knees and lower back that required medical attention. A police report was filed. The vehicle was repaired, but the details were not available. The manufacturer was made aware of the failure. The failure mileage was 51,000.
Tl* the contact owns a 2009 dodge journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On january 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. Updated 02/10/16*lj; updated 04/06/18*jb
Tl* the contact owns a 2009 dodge journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 MPH, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Service bulletins that may apply
Related recalls
Air bags: frontal
- What is wrong
- FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
- Risk
- If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S07.
Recall number 16V047000 · Recall details
Air bags
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.
Recall number 14V373000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler is recalling 4,314 my 2009 dodge journey, jeep grand cherokee, commander and wrangler vehicles. Wiring may be reversed on the steering column control module driver airbag squib connector. The driver's airbag may not deploy as intended.
- Risk
- In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
- Remedy
- Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during may 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V118000 · Recall details
Questions about the 2009 Dodge Journey no deployment
Is airbags did not deploy in a crash a common problem on the 2009 Dodge Journey?
21 of 1,433 owner complaints about the 2009 Dodge Journey (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2009 Dodge Journey?
There are 3 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 Dodge Journey
Stalling 163Won't start 149Grinding brakes 72Airbag light 50Wipers 46Check engine light 40Premature wear 33Key fob 30Warning lights 30Brake failure 27Fire or smoke 22Loss of power 22Door locks 19Headlights 19Engine failure 17ABS 15Power steering loss 15Won't shift 11Tire blowout 11Hesitation 10Ball joint 9Jerking 9Overheating 9Transmission failure 9Battery drain 8Power windows 7Pulling 7Adaptive cruise 6Steering noise 6Knocking 5Fuel gauge 5Fuel pump 5Steering lock-up 5Whining noise 5
VIN decoder
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