I'm original owner of 2009 dodge journey, and hearing of electrical problems causing fires, I want to inform you. 1) I have been having problems with the horn sounding off intermittently. 2) I have my radio that stop working which has the hands free cell phone speaker and the review camera. 3) most recently the drivers side door window switches to driver's window and front passenger window stopped working. I don't know what would be next but am concerned about the safety of my family in reference to this reported fire incident. Thank you for reading [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2009 Dodge Journey: power window failure
7 of the 1,433 complaints about the 2009 Dodge Journey describe power window failure.
- owner complaints
- 7
- of this car's complaints
- 0%
- typical mileage
- 89,500
- recalls
- 3
Power window failure by model year
- 20181
- 20151
- 20131
- 20103
- 20097
What owners say
My 2009 dodge journey will not shut off when you take the key out. The windows will not go up and down. I brought into a dodge dealership and had the recall on the ignition switch and the wiring harness in the driver door replaced. My car still will not shut off and windows still don't work but now won't go into gear after dealer repaired. I took it to a second dealer and now after 3 week they are saying I need a tipm for $1700. But they don't know if that will fix the problem? Plus now the car will not start. My car is in worse shape then when I brought it into the dealership to repair? I called the corporate office and they are not willing to do anything.
The front window won't roll down and the side mirrors won't operate.
Frequently all exterior and interior lights flash on and off, windshield wipers going off, doors will not unlock, windows will not go down, dash panel flashing (it is as though the car is possessed, the panel will show the gas tank as empty, the temp gauge rises to hot and I have to pull over for fear of engine actually overheating) periodically while in this mode, the vehicle will not start. The vehicle has been into 2 different dealerships. Electrical codes were coming up but could no't be identified, multiple loss of communication codes of the interior could not be identified (they were unable to pin point where they were coming from) I was advised to bring it back when it happened again. Finally friday, march 13, 2015 the car started going haywire and I was able to get into the dealership. While the car was running they were able to diagnose and registered multiple loss of communication codes coming from door windows and dash board, they found they were all connected to the tibm. Due to all of the electrical recalls when I first purchased the vehicle, it is my opinion that they have known all along that the journeys had electrical issues. The 2012 model was recalled because of them. I feel tibm has been the issue all along. I travel back and forth 100 miles weekly some times twice a week on the highway picking kids up from school and can not afford to be stranded on the highway nor can I afford to purchase a new vehicle. The dealership is charging me over 1200.00 for replacement of the tibm. I called chrysler/dodge care and they stated because my car is out of warranty, they can't help me. I am currently in dispute with them because, these problems were happening while the car was under warranty and they held my car for weeks trying to identify the issue. I am awaiting a response from dodge case worker.
Both front window will not go up from left master switch however rt window will operate from rt switch. Diag found that the vehicle drive door harness and module must be replaced.
I purchased this car in august 2010 (it is a 2009) and since then, I have had the vehicle in the shop 33 times. I have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 RPM, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. I have the r/t model which the dealership likes to claim "is just the noisy one." that is a very poor answer towards a consumer. I take very good care of my vehicles and to put up with this is upsetting. I have spent over $3000 in repairs in the 2 1/2 years that I have owned this SUV. Chrysler has made no attempts to help with these common problems and I know that I will not support this company buy purchasing with them again. When I bought a journey...I didn't realize being able to drive it without problems, would be such a "journey."
May 13th, vehicle would not start, lights come on, radio, but nothing from engine. Had aaa jump truck and installed new battery at sears. May 14th vehicle would not start again! Lights come on, radio, but engine will not start. Took to repair place, they replace spark plugs, cleaned throttle. May 22nd back to repair shop, vehicle will not start, same exact issues. Replaced fuel pump. They called dealership and they said no warranty and they had no idea what the issue was with truck. May 29th vehicle having same issues, daily it takes 15 to 30 minutes for it to start. Take back to repair shop and they replaced the fuel pump again. Still daily the truck starts when it wants to. Same issue when you engage the key, lights and radio work, power is there, but engine will not start. Now driver window will not work. Informed that we need brakes and rotors for front of truck in may and no warning light, just severe shaking when you are braking. Scared to drive the vehicle for fear of being stranded or failure of braking system.
Service bulletins that may apply
Related recalls
Electrical system: wiring
- What is wrong
- Chrysler is recalling certain model year 2009 dodge journey vehicles manufacturer from november 1, 2007, through november 7, 2008. The wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact sensor(s), resulting in an airbag warning lamp illumination and loss of side crash sensing capability.
- Risk
- In the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant and increasing the risk of injuries.
- Remedy
- Chrysler will notify owners and replace the left and right door wiring harnesses free of charge. The safety recall began on february 18, 2011. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 10V658000 · Recall details
Electrical system
- What is wrong
- Chrysler is recalling 16,852 my 2009 dodge journey vehicles equipped without optional 115 volt auxiliary power outlet. An unused electrical connector for the optional 115 volt auxiliary power outlet option may become corroded and could short circuit.
- Risk
- If the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.
- Remedy
- Dealers will re-route and stow the 115 volt auxiliary power outlet connector and pull the 25 amp fuse to remove power from this unused circuit free of charge. The recall began on march 30, 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V082000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler is recalling 6,692 my 2009 dodge journey vehicles equipped with a 3.5l engine. The engine wiring harness may contact the left transaxle mount.
- Risk
- Damage to the wiring harness could result in an engine compartment fire.
- Remedy
- Dealers will inspect the engine wiring harness for damage. If the harness is damaged, the wiring will be repaired and a tie wrap installed to secure the harness away from the left transaxle mount. If no damage is found, a tie wrap will be installed to secure the harness away from the left transaxle mount. The recall began on july 7, 2008. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 08V247000 · Recall details
Questions about the 2009 Dodge Journey power windows
Is power window failure a common problem on the 2009 Dodge Journey?
7 of 1,433 owner complaints about the 2009 Dodge Journey (0%) mention power window failure. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2009 Dodge Journey?
There are 3 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 Dodge Journey
Stalling 163Won't start 149Grinding brakes 72Airbag light 50Wipers 46Check engine light 40Premature wear 33Key fob 30Warning lights 30Brake failure 27Fire or smoke 22Loss of power 22No deployment 21Door locks 19Headlights 19Engine failure 17ABS 15Power steering loss 15Won't shift 11Tire blowout 11Hesitation 10Ball joint 9Jerking 9Overheating 9Transmission failure 9Battery drain 8Pulling 7Adaptive cruise 6Steering noise 6Knocking 5Fuel gauge 5Fuel pump 5Steering lock-up 5Whining noise 5
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