I received a card from the federal safety agency about two years ago on this issue possibly due to the federal safety agency Action Number:Â EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently. Then the door locks would not operate from the driver side controls. Now every window will not open and the driver door is not recognized by the car. When opening or closing the driver door, nothing happens. In the past, if I turned off the car left my key fob in the car and closed the door when it would lock, the horn would sound, and the doors would unlock. When getting out of the car, I would open the door, and the radio display panel would turn off. Now, it stays on with the engine off. Thankfully there is a delay and eventually turns off. It may be the driver's door harness as it can be easily searched on the internet as a faulty product. Again, NHSTA originally approached me two years ago and the issue has not gotten worse. $800 minimum to replace the door harness. Hopefully that fixes it temporarily. Start date given is an estimate on when I received a card from NHSTA on this issue.
Dodge Journey power windows problems
13 of the 5,299 owner complaints about the Dodge Journey describe power window failure, most of them for the 2009 model year.
- owner complaints
- 13
- worst model year
- 2009
- typical mileage
- 89,500
By model year
- 20181
- 20151
- 20131
- 20103
- 20097
Often reported together
Won't start 4Door locks 4Wipers 3Key fob 2Won't shift 1Steering lock-up 1Overheating 1Harsh shifting 1
What owners say
The car will be driving and just completely shut off in traffic power steering locks up. You can’t get the car into park. The windshield wipers go crazy the screen goes black. It starts doing clicking sounds I had to have the firemen come and get me out of the road my car stopped since the second time this is so dangerous, they cannot figure out what’s wrong with it I replaced the battery @ the dealership, I’ve replaced the alternator at Aamco. I bought this car in 2016 new off the lot. I’ve had many problems with the electrical. This is just the worst .my radio turns on and off at Will .my driver side window will not roll down unless it’s below 30° outside which is super strange, and my air conditioning turns itself on turns itself off, but this was the scariest this is happened before last year and I had Aamco look at the transmission. They said that the transmission had a lot of metal in it that they have seen a lot in these dodges but they cleaned it out for me and it was fine, but this is the same thing that was happening and this is not a transmission Thing this is a power thing it just loses power completely. My car only has 100,000 miles on it I’ve taken care of my car I’m the only owner. All those miles are highway miles from visiting family. I never drive my car anywhere further and then in my neighborhood which is a .5 radius and I work from home so I rarely drive my car so 100,000 miles it isn’t a high number for a car that’s taken care of that isn’t driven often.
I'm original owner of 2009 dodge journey, and hearing of electrical problems causing fires, I want to inform you. 1) I have been having problems with the horn sounding off intermittently. 2) I have my radio that stop working which has the hands free cell phone speaker and the review camera. 3) most recently the drivers side door window switches to driver's window and front passenger window stopped working. I don't know what would be next but am concerned about the safety of my family in reference to this reported fire incident. Thank you for reading [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Follow-up with the article in regards to a possible electrical problems in older Dodge Journey after a woman was trapped and died when her SUV caught fire in December. Issues reported warning lights started flashing, windshield wipers came on, the horn started honking, windows wouldn't go down and the doors wouldn't unlock. Those are of the TIPM that have been reported for years and nothing has been done. I have personal experienced everything that others witnessed with 2009 except for I have not had a fire yet, I have been stuck in my vehicle for times due to window won't go down and doors will not unlock. Horn , lights, wipers, continue to go off I have to pull fuses out all the time just so not to disturb the neighbors as it happens at all hours not just when driving it. It caused a brand new battery to swell up that was caught by a mechanic, the TIPM has been changed 2 times now and still have issues along with the battery was replaced 3 times so far and maybe this is why I have not had a fire because I continue to get a new one. This has been happening for
Electrical issues: first occurrence: alarm system kept going off even when the key was in ignition, only way to solve issue was to unhook horn. Second occurrence: passenger side window will not roll down with power buttons on passenger side, however will roll down from driver side. Although every once in a while it will out of the blue work. Third occurrence: without pressing on the key fob if anything rubs up against the key fob it unlocks car just lightly brushing skin against it but pressing the unlock will not unlock it. Fourth occurrence windows are rolling down on their own. At least once a day I will look outside and the windows are rolled down half way and its been 22 degree temps outside so I know for a fact they are not being rolled down intentionally, ive witnessed on one occasion them actually rolling down on their own.
My 2009 dodge journey will not shut off when you take the key out. The windows will not go up and down. I brought into a dodge dealership and had the recall on the ignition switch and the wiring harness in the driver door replaced. My car still will not shut off and windows still don't work but now won't go into gear after dealer repaired. I took it to a second dealer and now after 3 week they are saying I need a tipm for $1700. But they don't know if that will fix the problem? Plus now the car will not start. My car is in worse shape then when I brought it into the dealership to repair? I called the corporate office and they are not willing to do anything.
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective A/C, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective A/C and radio seem to be contained in the all-in-one unit in which the radio goes out and A/C will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue bcm and door latch assembly. I have filed a lemon law suit against chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.
Made a left hand turn and suddenly the air conditioner, radio, lights, windows stopped working. Drove to a lot and pulled over and everything came back on. Then move the steering wheel and everything shut off again. Turned the car off and everything came back and has worked fine so far. However, the car wouldn't start earlier when turned on. Had to start the car 3 times before it came on.
The front window won't roll down and the side mirrors won't operate.
Frequently all exterior and interior lights flash on and off, windshield wipers going off, doors will not unlock, windows will not go down, dash panel flashing (it is as though the car is possessed, the panel will show the gas tank as empty, the temp gauge rises to hot and I have to pull over for fear of engine actually overheating) periodically while in this mode, the vehicle will not start. The vehicle has been into 2 different dealerships. Electrical codes were coming up but could no't be identified, multiple loss of communication codes of the interior could not be identified (they were unable to pin point where they were coming from) I was advised to bring it back when it happened again. Finally friday, march 13, 2015 the car started going haywire and I was able to get into the dealership. While the car was running they were able to diagnose and registered multiple loss of communication codes coming from door windows and dash board, they found they were all connected to the tibm. Due to all of the electrical recalls when I first purchased the vehicle, it is my opinion that they have known all along that the journeys had electrical issues. The 2012 model was recalled because of them. I feel tibm has been the issue all along. I travel back and forth 100 miles weekly some times twice a week on the highway picking kids up from school and can not afford to be stranded on the highway nor can I afford to purchase a new vehicle. The dealership is charging me over 1200.00 for replacement of the tibm. I called chrysler/dodge care and they stated because my car is out of warranty, they can't help me. I am currently in dispute with them because, these problems were happening while the car was under warranty and they held my car for weeks trying to identify the issue. I am awaiting a response from dodge case worker.
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler is recalling certain model year 2009 dodge journey vehicles manufacturer from november 1, 2007, through november 7, 2008. The wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact sensor(s), resulting in an airbag warning lamp illumination and loss of side crash sensing capability.
- Risk
- In the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant and increasing the risk of injuries.
- Remedy
- Chrysler will notify owners and replace the left and right door wiring harnesses free of charge. The safety recall began on february 18, 2011. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 10V658000 · Recall details
Electrical system
- What is wrong
- Chrysler is recalling 16,852 my 2009 dodge journey vehicles equipped without optional 115 volt auxiliary power outlet. An unused electrical connector for the optional 115 volt auxiliary power outlet option may become corroded and could short circuit.
- Risk
- If the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.
- Remedy
- Dealers will re-route and stow the 115 volt auxiliary power outlet connector and pull the 25 amp fuse to remove power from this unused circuit free of charge. The recall began on march 30, 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V082000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler is recalling 6,692 my 2009 dodge journey vehicles equipped with a 3.5l engine. The engine wiring harness may contact the left transaxle mount.
- Risk
- Damage to the wiring harness could result in an engine compartment fire.
- Remedy
- Dealers will inspect the engine wiring harness for damage. If the harness is damaged, the wiring will be repaired and a tie wrap installed to secure the harness away from the left transaxle mount. If no damage is found, a tie wrap will be installed to secure the harness away from the left transaxle mount. The recall began on july 7, 2008. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 08V247000 · Recall details
Questions about the Dodge Journey power windows
Which Dodge Journey years have power window failure problems?
The model years with the most reports are 2009 (7 complaints), 2010 (3 complaints) and 2013 (1 complaints).
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