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Dodge Journey harsh shifting problems

20 of the 5,299 owner complaints about the Dodge Journey describe harsh or hard shifting, most of them for the 2009 model year.

owner complaints
20
worst model year
2009
typical mileage
34,263
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

  • 2019
    2
  • 2017
    1
  • 2016
    2
  • 2014
    3
  • 2013
    4
  • 2012
    3
  • 2011
    1
  • 2009
    4

What owners say

Filed Aug 2, 2025 · Transmission · IL

viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

Filed Oct 29, 2024 · Electrical, Steering · IN

I’ve had to replace the thermostat 4 times in 6 months, PTO was just repaired and now it fails to accelerate past 2000 rpm, transmission is clunking when shifting. I just got my car back from the Chrysler dealership.

Filed Mar 26, 2024 · Acceleration, Brakes · 109,004 miles · MD

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, an abnormal clunking and knocking sound was heard. The traction control, ABS, and AWD warning lights were illuminated. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to an independent mechanic, who replaced the brakes and sensors. The vehicle was taken to another independent mechanic, who referred the contact to the local dealer for assistance with the ABS module. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module was corroded and there was no recall coverage. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 109,004.

Filed Nov 6, 2023 · Electrical, Suspension · SC · crash

The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time

Filed Apr 15, 2021 · Transmission · 79,118 miles · PA

2016 dodge journey issue with transmission clunking between second and third gear also when driving down the highway the gear shift will move to neutral on its own. Reference recall s44 crank shaft position sensor.transmission to neutral, have issue with fluid pressure. Also car when placed into reverse will not always engage gear. Called an told transmission dg2 manufactured 08/12/2015 to 04/15/2016 recalled car manufacturers date 09/18/2015 has 62e transmission are faulty company refuses to honor or recall. Mechanic said may be faulty hydraulic pump could cause a severe accident. Checked the federal safety agency campaign 16v471000 for power train issue.

Filed Feb 8, 2021 · Transmission · TX

Car "clunks" when going from reverse to drive, sporadically. Also the transmission "slips" occasionally. I have brought it to the dealership, changed all engine mounts, november 2020. Brought it back a week later when I could get an appointment, still doing it. They claim I am not "stopping fully" before going from reverse to drive, and say they have done all they could. Spoke to friend who also owns a dodge journey. She has the same problem. I feel this is a safety issue since it is obviously damaging the transmission each time this happens, and that it is not slipping when accelerating and changing gears (auto transmission).

Filed Dec 23, 2020 · Transmission · TX

Transmission sporadically clunks from reverse to drive. Dealer replaced all motor mounts. Still does it.

Filed Jul 22, 2017 · Transmission · 20,000 miles · AR

While driving the car, the transmission jerks and it seems that the computer telling the transmission when to shift gears is slow and not properly functioning. It's happening frequently, especially when slowing down, coming to a complete stop or starting to drive from a complete stop. Also putting into park and then taking out of part, there's a bit of resistance, loud bang and hard shift.

Filed Jun 14, 2017 · Body, Suspension · MN

2014 dodge journey. Consumer writes in regards to water stains on back cargo liner caused by water leaks from antenna base/ back washer hose/rear harness grommet and other locations. Consumer has concerns of electrical problems. *smd the consumer stated while driving a clunk was heard and the vehicle began to shake. When the gas pedal was depressed the engine just revved and would not shift gears. A few days later the vehicle would no longer move, leaving the driver stranded. A spring popped in the transmission causing the torque converter to fail. A week later the transmission began leaking fluid. A bushing and seal cracked. The vehicle was repaired. The consumer would like to have the vehicle bought back in full. Updated 06/14/2017

Filed Apr 15, 2017 · Steering, Suspension · AZ

Front end clunks when you turn the wheels while driving.

Related recalls

Power train: automatic transmissionReported June 24, 2016 · 26,298 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S44.

Recall number 16V461000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported October 9, 2008 · 712 vehicles affected
What is wrong
Chrysler is recalling 712 my 2009 sebring, dodge caliber, avenger, journey, jeep patriot, and compass vehicles. A new adhesive used in the power train control module (PCM) manufacturing process can cause the printed circuit board to break.
Risk
This can cause the engine to stall and cause a crash without warning.
Remedy
Dealers will replace the PCM free of charge. The recall began on november 10, 2008. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 08V528000 · Recall details

Questions about the Dodge Journey harsh shifting

Which Dodge Journey years have harsh or hard shifting problems?

The model years with the most reports are 2009 (4 complaints), 2013 (4 complaints) and 2012 (3 complaints).

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