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Dodge Journey steering noise problems

13 of the 5,299 owner complaints about the Dodge Journey describe clunking or noise when steering, most of them for the 2009 model year.

owner complaints
13
worst model year
2009
typical mileage
85,000
Is there a fix? There are 3 recalls for this area of the car. See below

By model year

  • 2015
    1
  • 2012
    2
  • 2010
    4
  • 2009
    6

What owners say

Filed Jun 7, 2021 · MD

1- My steering started making a noise when I would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when I made a turn it would hit the tire and steering arm. When this started I had not driven the car after that because I felt unsafe. So I called Chrysler Customer Service and ask them to refund my money for the repair ($700+} since I Told them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said I knew that and you were not concerned with my family's safety. So I need your help to recalling all Journeys which could happen to them. 2- The lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and I had to buy a MM deep socket to fit that nut when I would have fix a flat tire. You should review that too.

Filed Feb 19, 2021 · Steering · 194,000 miles · TX

Tl* the contact owns a 2009 dodge journey. The contact stated that due to the inclement weather, the power steering hose froze and burst. The contact stated that she heard a popping sound before the steering wheel became hard to steer. The vehicle was unable to make right or left turns. The contact stated that the battery warning light illuminated. The contact stated she was able to drive the vehicle to her residence where the vehicle was turned off and failed to restart. The contact also stated that there was no power steering fluid in the reservoir. Neither the dealer nor manufacturer were made aware of the failure. The failure mileage was approximately 194,000.

Filed Oct 22, 2020 · Electrical · 81,000 miles · TX

Randomly my car will start just fine one day then the next it will fail to start sometimes on the same day. I have actually been stuck somewhere because my car has failed to start. It just makes a clicking noise when turning the key to start the car. I usually have to wait a while for it to finally start. This happens randomly when parked for short periods or long periods. I notice when it's hot and humid is when I usually have the problem more. I recently changed my starter and it's still giving me the issue. Also have changed and had the battery replaced and still the same issue and again just happens randomly.

Filed Oct 7, 2019 · Driver assistance, Electrical · 203,000 miles · MO

This vehicle has electrical issues. The doors lock automatically when the tailgate is opened. The radio and climate control come on by themselves even after turning it off multiple times. The steering makes a whining noise especially when you are turning to the left. The awd and traction control is off and the service awd light comes on. The cruise control stopped working when there was a loud "thump" in the rear end and all the traction and awd dashboard lights came on. All these problems are evident and occur while driving.

Filed Mar 7, 2018 · Steering · LA

My 2010 dodge journey is leaking power steering fluid, will not hold power steering fluid, making loud grinding noises wen I turn, accelerate etc. This is a recall and this VIN should be included in that recall. I am so disappointed with chrysler dodge because this is a common issue. If need be I will file any kind of suit necessary! There are many others with the exact problem exact model and year, it's not a coincidence

Filed Feb 22, 2018 · Brakes, Electrical · VT

The heater works great on the driverside and blows cold on the passenger side no matter what you do.autostart doesn't work when it's cold out, thought that was the point of it but guess not.makes a really loud winding noise when I starting it,also goes into gears hard most of the time. Got the hard to find 225/55/19 tires on it and my brakes make a lot of noises. My front end makes a bunch of popping and grinding when turning left or right going forward or backwards, heatsheild is falling off around the driveshaft. Service all wheel drive light comes on often, the park assist stopped working ,taillights flickering often, one of my fobs works when it wants to even with a new battery.driver seat is also starting to act up to having to wiggle the switch around to make it work. No one wants to fix the problems with my journey rt making me regret getting this SUV I was practically forced into buying/trading it and when I went to the place of purchase a few days after getting was promised these issues fixed and I'm still waiting will not put my children in this car going to get rid of this nightmare soon as I get the chance since this so called 4star safety raiting is bs don't feel safe at all

Filed Dec 27, 2017 · Seats, Steering · GA

My car steering wheel make noise when I turn the steering and was told it's in recall I take to the dealer 3timrs nd they never fixed it

Filed Sep 13, 2016 · Electrical, Steering · 85,000 miles · PA

Tl* the contact owns a 2009 dodge journey. While driving approximately 15 MPH, the esp warning indicator remained illuminated. The steering wheel made a loud noise as if something was loose. In addition, the vehicle stalled and failed to start. The vehicle was previously repaired per the federal safety agency campaign number: 14v373000 (air bags, electrical system). The failure recurred and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

Filed Mar 16, 2016 · Electrical, Engine · 115,000 miles · WI

Driver side front window/locks/mirror controls don't work. Rear window controls do work on driver side. Locks and passenger window controls work on passenger side. All is exactly as in safety recall k07-front door wiring harness (stopped with model year 2009) so why is my exact problem (2010) shared by so many other 2010s on the internet, too? I am frustrated. Mechanic cannot find problem. Considering buying a new master switch for driver door-others say replacing it didn't work! It's a known problem-symptoms exact and to the "t"...recall window cutoff too soon!!! Was notified of ignition/key fobick recall, thankfully! Car occasionally almost dies, chugs, and keeps running. Car starts and runs great-intermittent almost dying thing always out of the blue! Not notified about high pressure power steering hose leaking problem-just paid to have that replaced. Power steering makes terrible noise when turned to right. Suspension rattles like a box of bones! What next? I'm getting the sense that this vehicle isn't safe to drive (esp. W/my son in the car)! Diagnostics and repair bills and quotes really starting to stack up-the more I look into this 2010 dodge journey regarding my problems, seeing so many others with same exact problems-really surprised that the recall list isn't more than it is! How many people have to live through the same poor quality issues before the manufacturer takes care of these sometimes seemingly pandemic problems??? Started before 116,000 miles - now 120,115 miles.

Filed Dec 18, 2014 · Steering · 115,000 miles · MN

Power steering pump making whining noise. Service shop replaced cracked hose, adv may have been due to extreme cold weather, occurred in jan 2014(mn) -25 -30 below temps at that time. Second occurrence was in march, different hose, again may/may not have been result of cold, adv would need to replace the entire fluid routing system. 1 large part with hose/piping. Was able to carefully cut the split part and re-attach the hose. Car has ran fine, no issues, until nov dec 2014 cold weather appears to affect pump/hoses.

Related recalls

Steering: hydraulic power assist: hose, piping, and connectionsReported May 6, 2016 · 8,569 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.

Recall number 16V273000 · Recall details

Steering: columnReported June 8, 2011 · 11,096 vehicles affected
What is wrong
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Risk
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Remedy
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 11V315000 · Recall details

Steering: electric power assist systemReported October 7, 2010 · 23,237 vehicles affected
What is wrong
Chrysler is recalling certain model year 2010 chrysler sebring, 300, charger (lx) and dodge challenger (lc), avenger (js), and journey (jc), as well as model year 2011 dodge ram light duty pickup (ds) vehicles. Some of these vehicles may experience a separation at the crimped end of the power steering pressure hose assembly.
Risk
Leaked power steering fluid onto hot engine components could cause a fire.
Remedy
Dealers will inspect and replace as necessary the power steering pressure hoses free of charge. The safety recall began on december 20, 2010. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 10V475000 · Recall details

Questions about the Dodge Journey steering noise

Which Dodge Journey years have clunking or noise when steering problems?

The model years with the most reports are 2009 (6 complaints), 2010 (4 complaints) and 2012 (2 complaints).

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