Power steering return line ruptured in cold weather causing loss of steering.
2015 Dodge Journey: loss of power steering
10 of the 554 complaints about the 2015 Dodge Journey describe loss of power steering.
- owner complaints
- 10
- of this car's complaints
- 2%
- typical mileage
- 62,000
- recalls
- 1
Loss of power steering by model year
What owners say
I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park. After a few minutes I was able to turn the car off and they called a tow truck to take me to a mechanic. The tow truck driver was able to restart the car and get the car in neutral to tow it to a mechanic.
Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
Our car has a loss of power steering assist that requires extra steering effort, especially at lower speeds and when turning or parking. The steering wheel is almost completely stiff and cannot be turned without using excessive force to turn the wheel. Power steering work fairly well on freeways (probably due to higher speed). I cannot drive the car because the risk of crashing seems pretty high due to the inability to steer.
Tl* the contact owns a 2015 dodge journey. The contact stated that while his wife was reversing out of the garage the vehicle lost power steering functionality. Classic chrysler dodge jeep ram of south charlotte located at (10724 pineville rd, pineville, nc 28134, (888)973-0120, was contacted and informed of the failure. The contact referenced the federal safety agency campaign number: 16v273000 (steering) with the failure however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
As I was driving through a grocery parking lot, I remember taking my foot off of the accelerator to slow down and to make a right turn up an isle to go to a parking spot. Once my foot came off of the accelerator, my car died, no brakes, and no steering. The electrical continued to work as my music was still playing and the flashers worked as well. I put the car in park, and pushed the start button, nothing happened. I tried a couple more times and then my car started back up. I drove to a parking spot, shut the car off and turned it back on. I drove back home with no issues and put her in the garage. I'm very nervous, to say the least as I have to drive to work tomorrow. I hope this does not occurs as I'm driving 55 MPH.
Precisely on 7.3.19 I had 4 of my children with me heading to a holiday parade. My car w/o warning completely stopped in the middle of a road. No power, no brakes, no steering. Air was still blowing; radio still playing. My daughter and I pushed my car to the curb, my husband came and pushed my car further to avoid an accident. After several attempts the car restarted and restarted fine. Drove another .5 city block; stopped at a stop sign, pulled out and my car died again in the middle of the intersection. My husband was still behind me & pushed us out. We drove home. He looked under the hood, nothing stood out. I didn't get any warnings on the dash. The car has driven fine until 7.5.19. My daughter and I just turned onto calumet ave; a very busy and dangerous road and my car died again. Several cars flying around us laying on their horn. I do not have power to turn, to brake. My daughter and I got out and push my car into a parking lot that has a slight uphill entrance. It was not easy, it was dark outside. A very dangerous situation. I can only flip my hazard lights on, well what does that do when a car is flying up behind me at 40-50mph? I am terrified my car is going to die and my family and I are going to get seriously hurt and/or killed. Reading on the internet there seems to be many people with the same issue and dodge is not responding. I have children who require trips to indianapolis for medical issues and it is a 3-4 hour drive for us. Speed limit is 70. I cannot afford to trade this in and purchase a new car. I do not where else to go for help. If you call a mechanic or the dealership they tell you that can't help without looking at it. Dodge dealer denies ever hearing of it before which I don't believe. Neither of course will do a free inspection. I get it they're there to make money. Recall should be issued to fix this before it becomes deadly.
I had my vehicle for a year and all of a sudden my vehicle will not steer correctly. It wont turn right at all it just goes straight. I feel the safety for my children and I are at risk. Something about a rack & pinion not working due to power steering failure.
I had a check engine light turn on- within seconds my engine shut off and I lost all power steering and brake control. I had to let the car roll to a stop. I put the car into park and restarted it. I was able to drive about 100 ft and it turned off again. Towed to dealership and code that came up was for the throttle body to be replaced ($716 usd). I had it fixed but car still was not driving the same as before the replacement. 10 days later the same thing happened in my subdivision. The engine turned off and I lost steering and brakes. Check engine light came on again. This time the car would not turn over. It would try to -you could hear the engine trying to start. Towed it back to the dealership and now it is the crank sensor?(another $147usd). Each time this happened I was in the car with my kids and had to let the car just roll to a stop. The first occurance was on 11/28/17 and the second was on 12/14/17.
Service bulletins that may apply
Related recalls
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Risk
- A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.
Recall number 16V273000 · Recall details
Questions about the 2015 Dodge Journey power steering loss
Is loss of power steering a common problem on the 2015 Dodge Journey?
10 of 554 owner complaints about the 2015 Dodge Journey (2%) mention loss of power steering. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2015 Dodge Journey?
There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Dodge Journey
ABS 72Check engine light 49Stalling 46Airbag light 25Jerking 24Won't start 22Adaptive cruise 19No deployment 17Loss of power 17Brake failure 13Misfire 11Key fob 9Steering lock-up 9Fire or smoke 7Hesitation 7Transmission failure 7Grinding brakes 5Door locks 5Engine failure 5Slipping 5Warning lights 5Wipers 5
VIN decoder
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