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2014 Dodge Journey: loss of power steering

7 of the 416 complaints about the 2014 Dodge Journey describe loss of power steering.

owner complaints
7
of this car's complaints
2%
typical mileage
12,087
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

Loss of power steering by model year

What owners say

Filed Jul 10, 2022 · Electrical, Engine · GA

While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street

Filed Dec 16, 2019 · Engine, Steering · 297,000 miles · MN

My vehicle has shut off without warning three times in the last month. All three times were at low speeds while pulling into a driveway. I then put it in park, pressed my ignition button to off, then pushed the ignition button with my foot on the brake and it started all three times on the first attempt. When it shut off, I lost power steering all three times, so thankfully I was at low speed. I do currently have code p0016 when I scan it with my reader. I had a local mechanic change 1 of my camshaft position sensors because that is what autozone recommended. That didn't solve anything. Then I made an appointment at dodge of bloomington, mn to have a lugnut repaired and my check engine light further diagnosed. They replaced the lugnut but told me they didn't have time left in the day to look at light, and said no rental vehicles were available, which is odd considering the 500 vehicles in their lot. So I made an appointment at coon rapids chrysler and they dug around for three hours, told me they couldn't find anything but charged me $500. Again no rentals here either. How far do we dig, I have 297,000 miles but other than this recent issue, vehicle has been good. Happy to include anything extra you would like. I did have coon rapids chrysler replace a camshaft in spring of 2019 when engine was ticking. That solved the ticking. I did notice my tick is back to about 75% of the sound it was in the spring after my november 29th attempted diagnosis at coon rapids. Typing on my phone, so I apologize for a few missed capitalizations. First shutoff was november 15th, recent one was december 15th and then one in between.

Filed Dec 26, 2017 · Steering · IN

Loss of power steering fluid began in the fall. Then the check engine light began to come on when I would drive around a bend. Now about 2 months later the traction control randomly turns off while driving.

Filed Aug 20, 2017 · Electrical, Engine · 19,000 miles · TX

My wife was driving our kids around town and the vehicle stalled out as they were approaching a stop sign. No check engine light or any other indicators were triggered. The vehicle appeared to still be running and she could not shut the vehicle off immediately. She eventually lost power steering as well. After a few minutes she was able to start the vehicle back up again and it functioned normally as expected and she was able to drive home. We were expecting some sort of light to come on so we could get a troubleshooting code but nothing. I researched online and was alarmed to find out that this problem seems to be somewhat common and there was a recall back in 2011 for 2010 dodge journey models that were stalling out. I have not seen evidence of a recall for later models. I am concerned that this could happen on the open road like a highway where the vehicle is going at high rates of speed and stalls out causing my wife to lose control of the vehicle. I plan to take the vehicle to a dodge dealership but from what I have seen online it seems no obvious resolution has been mentioned. I am very concerned at this point.

Filed Apr 18, 2015 · Engine · 12,087 miles · NJ

While making a left hand turn into a shopping mall, my car stalled. No steering, brakes, power, etc. The only thing that stopped my forward progress was a curb. Almost got hit from behind! I was able to go thru the start motions and restart my car. I had it towed to the dealership where I bought it. The stall was "not found on the computer check". They did find valve leaking & replaced booster check valve. I just got it back today (4/18/15), let's hope this never happens again. I drive on a highway and it if it happened there - who's knows what the outcome could have been.

Filed Nov 29, 2014 · Electrical, Engine · 9,900 miles · OH

I was slowing down and turning right into my driveway when the engine stalled. I was going 8 MPH when I noticed I had no power steering and the rpms were at 0. My engine stalled for no reason. I have push button start/ignition, so this is not a case of a heavy keychain moving the ignition into auxiliary or off mode.. This is my wife's car and she drives my son and daughter everywhere. I am very worried this could happen in a dangerous situation or at higher speed! I'm not a mechanic, but I have noticed with the v6/auto 6 speed transmission, this car has very strange shifting programs / "curves". It seems to shift early and sometimes when slowing down, it's like the transmission doesn't downshift quickly enough. That may be the cause for what it's worth. Bottom line, I need to know it's not going to do this again with my family in the car!

Filed Oct 1, 2014 · Brakes, Steering · 3,700 miles · NJ

I was driving with my girlfriend. We just got over the top of a hill and going down hill at about 35 to 40 MPH. The vehicle shut off. No power steering and no brakes. Stopped 5 feet from a telephone pole. Vehicle was towed to liccardi dodge. They did not find anything wrong with the car. We were shaken up from the incident and I traded the vehicle in fearing for my life. I had only made one payment on the car so I had $16,000 of inequity. I traded it in on 9/29/14 not taking chances. I now have a huge debt on the new car because of this and huge payments. Very disappointed. Had the vehicle for 2 months.

Service bulletins that may apply

Related recalls

Steering: hydraulic power assist: hose, piping, and connectionsReported May 6, 2016 · 8,569 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.

Recall number 16V273000 · Recall details

Questions about the 2014 Dodge Journey power steering loss

Is loss of power steering a common problem on the 2014 Dodge Journey?

7 of 416 owner complaints about the 2014 Dodge Journey (2%) mention loss of power steering. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2014 Dodge Journey?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Dodge Journey

ABS 43Check engine light 31Stalling 31Airbag light 16Adaptive cruise 15Loss of power 13No deployment 12Wipers 11Won't start 11Fire or smoke 10Jerking 10Key fob 10Won't shift 10Engine failure 9Warning lights 9Tire blowout 8Screen failure 7Backup camera 6Brake failure 6Knocking 6Steering lock-up 6Hesitation 5

All model years of the Dodge Journey

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