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2014 Dodge Journey: won't start

11 of the 416 complaints about the 2014 Dodge Journey describe won't start.

owner complaints
11
of this car's complaints
3%
typical mileage
26,000
recalls
1
Is there a fix? There is 1 recall and 42 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Sep 10, 2026 · Electrical, Engine · MI

Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to stall out on me and even not start up when I turn it off to run into the store! Even though I have been charging the battery until someone can figure this out, I don't trust it.

Filed Apr 4, 2024 · Electrical, Engine · FL

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,

Filed Jan 19, 2024 · Engine, Locks · 111,000 miles · CA

The contact owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at speeds over 35 MPH, the vehicle began to shake violently, and the temperature gauge was in the red. The contact also stated that on one occasion while the vehicle was turned off, the vehicle did not start. Additionally, the contact stated that the front passenger’s side door could not be opened from the outside. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.

Filed Jul 4, 2020 · Acceleration, Driver assistance · 18 miles · ME

"the car loses power unexpectedly while driving at various different speeds or sometimes just won't start after driving but if u wait twenty minutes it might just decide to restart, the AC sometimes will only blow out very hot heat, the cruise control won't turn off and has accelerated from being set at 55 to 75 on its own without being able to turn off, it has went into limp mode at several different speeds and in 2018 wouldn't turn off from in the run position in a result of a completely drained battery and was told engine needed to be replaced which I had replaced, the catalytic converter completely disconnected from the front which I also had replaced, wheel bearings bad costing numerous tire changes since purchasing it in 2013 until someone finally told me in 2020 what was wrong only at the cost of several tires and a wheel alignment, the stability warning light comes on and turns off randomly but if I try to push the button it won't turn it back on or off and the throttle control light comes on and car goes into limp mode drives like this for a day then can go days or months with all warning lights turning off and car runs just fine until it decides to do anyone one of these problems! I have told the dealership that the vehicle has a malfunctioning computer since purchasing it in 2013! The vehicle is unsafe lemon! It has caused me anxiety, and repeated traumatic events of almost getting into an accident or being left stranded for hours! I go into a store and I panic never knowing if the vehicle will start or decide to act possessed!" I recently went to a dodge dealership to get the safety recalls done on the vehicle and dodge has informed me they will not do the recalls because I have replaced the engine! The safety recalls must be done and if they can't do it then they need to provide me w a new vehicle free of charge or give me the money back I paid!

Filed Jul 4, 2020 · Acceleration, Driver assistance · 18 miles · ME

The car loses power unexpectedly while driving at various different speeds or sometimes just won't start after driving but if u wait twenty minutes it might just decide to restart, the AC sometimes will only blow out very hot heat, the cruise control won't turn off and has accelerated from being set at 55 to 75 on its own without being able to turn off, it has went into limp mode at several different speeds and in 2018 wouldn't turn off from in the run position in a result of a completely drained battery and was told engine needed to be replaced which I had replaced, the catalytic converter completely disconnected from the front which I also had replaced, wheel bearings bad costing numerous tire changes since purchasing it in 2013 until someone finally told me in 2020 what was wrong only at the cost of several tires and a wheel alignment, the stability warning light comes on and turns off randomly but if I try to push the button it won't turn it back on or off and the throttle control light comes on and car goes into limp mode drives like this for a day then can go days or months with all warning lights turning off and car runs just fine until it decides to do anyone one of these problems! I have told the dealership that the vehicle has a malfunctioning computer since purchasing it in 2013! The vehicle is unsafe lemon! It has caused me anxiety, and repeated traumatic events of almost getting into an accident or being left stranded for hours! I go into a store and I panic never knowing if the vehicle will start or decide to act possessed!" I recently went to a dodge dealership to get the safety recalls done on the vehicle and dodge has informed me they will not do the recalls because I have replaced the engine! The safety recalls must be done and if they can't do it then they need to provide me w a new vehicle free of charge or give me the money back I paid!

Filed Feb 8, 2020 · Electrical · IL

2014 dodg journey intermintent will not start new battery new starter vehicle starts good for a while then one day nothing mechanic says he has this problem alot with chrysler has to do with security system and vehicle not recognizing key fob try all the tricks vehicle starts for a while then one day nothing I am hoping for a recall ..

Filed Mar 2, 2018 · Electrical · 26,000 miles · OH

Bought car january 23 ,2018. On february 28, 2018 went to store and came out and tried to get in vehicle, however the locks would not open. I got the key out and opened the door. There was no power whatsoever to the vehicle. Called aaa for a jump. They tested battery and said it was fine, tried to jump it, but would not start. Had to get towed to dealership. They have had the car and have not been able to figure out what is wrong so far (as of 3/2/18). The vehicle was parked when this situation occurred.

Filed Jul 9, 2017 · Brakes, Steering · 55,000 miles · TX

Complaints involving idler pulley and brake system. On june 4, 2017, while driving on the interstate, my steering wheel locked up. I was able to pull to the side of the road and then the car started malfunctioning. It completely died and would not start. I found out from the dealership on june 5, 2017 that the issue was related to the idler pulley crumbling which in-turn caused the serpentine belt to break. On july 9, 2017, I was at a stop light on the I-10 frontage road. When the light turned green, I could not go because the brakes locked up. I had to put the car in park, turn it off and then turn it back on in order for the brakes to loosen up. To say I'm frustrated with dodge is an understatement. During both instances, my 8-yr old daughter was in the car with me. I've only had this car for three years, it isn't paid off and I'm having these problems that could potentially be life threatening. A recall needs to happen with this vehicle!!!

Filed Jan 10, 2017 · Electrical, Engine · 61,555 miles · SC

Since 2015 this car has drained approximately 5 batteries. I purchased this automobile brand new 11/11/14 with 14 miles on it. This car was first taken to orange park chrysler jeep dodge ram 7233 blanding blvd., (904) 777-5500 in jacksonville, fl because of a drained battery and the car has to be started by pop-a-lock per my state farm insurance provider. The record shows that this occurred approximately three (3) times. Each time the car was returned with supposedly a new battery with no problem found with the last incident on 11/6/16. I relocated to north augusta, sc and on 11/23/16 and on 12/12/16 my car battery was drained again, state farm roadside assistance (all american road se 706‑631‑3580) was called once again and the car was taken to bob richards chrysler dodge jeep ram 1666 jefferson davis highway in graniteville, sc (803) 349-4910. This dealership stated they found no problems, and after keeping the car the entire week end returning it to me "fixed". 1/9/17 this car will not start again, notified state farm roadside assistance they again referred me to all american roads se 706‑631‑3580 the car was jumped and started, but the "check engine" light remained on. 1/10/17 the car will not start again and I called chrysler customer care where an appointment was set for the car to be serviced on thursday 1/12/17 @ 10:00 am with milton rueben chrysler dodge jeep ram 3508 washington road augusta, ga 30809. Pease help me, I am 67 year old senior and don't know what to do. The vehicle was stationary each time.

Filed Jun 11, 2015 · Electrical · 20,000 miles · GA

I purchased this car in feb 2015. Family and I drove 900 miles from ga to nj for a funeral. The car would not start, no lights, power steering, nothing! The non-chrysler dealer blamed chrysler and chrysler blamed the non-chrysler dealer. Chrysler roadside picked up the car saturday morning and took it to a nj chrysler dealer for repair. My family and I had to return to ga on sunday night. No one provided us with a rental car to return home. We had to secure/pay for a rental vehicle on our own. On monday (2 days later) the nj chrysler dealer had not looked at the car. On tuesday (3 days later) the nj chrysler dealer told me it was the bcm (body control module) = one of the computers and the part was on backorder with no eta. This car had 18k miles and a 2014 when I bought it less than 4 months earlier. I called chrysler warranty that assigned a case manager. On wednesday (4 days later) case manager contacted me to submit my receipts for rental car reimbursement, they have a rental car for me in nj and not ga, and trying to expedite backorder part. I told the case manager that I don't need the rental in nj, I need it in ga. Have not heard from her since. I am so disappointed in the lack of quality customer service I received from the everyone involved. I am afraid to drive this vehicle from nj to ga as what is being told to me will be the case in order for me to get the car back. This car is still under warranty and provisions should be made to accommodate me for the repair and inconvenience. I have not received either from chrysler corporation or the non-chrysler dealer. I will never by a chrysler or recommend it to someone.

Filed Dec 18, 2014 · Electrical · 1,500 miles · MI

Our 2014 dodge journey was parked for 5 days while we were on a bus trip. We returned on a cold winter night in december. Vehicle battery was dead. Used emergency key to open driver's door but obviously all electrical stuff was dead. Fortunately, our friends had jumper cables. We got the vehicle started and returned home without incident. Left vehicle parked in garage for 5 days and couldn't repeat problem. Still don't trust leaving it parked for more than a day or so because it smells like the same problem I have with my 2013 chrysler 300c. The 300 had another problem of stalling on the highway. Journey has most of the same body and engine electronic controllers as the chrysler which wouldn't start in my garage. I would have to jump-start it. By the time I drove the 300 to the dealer, generator charged the battery and dealer couldn't repeat the problem. This cycle with the 300 was repeated a 2nd time a week later. Dealer installed service bulletin controller updates but claimed they were unrelated to my problem. Bought and use a trickle charger now because I don't trust either car. I think chrysler has an issue with their electronics. Hope they're not covering it up like ford with their ignition key. My next letter is going to [xxx] (fca ceo). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Service bulletins that may apply

Related recalls

Engine and engine cooling: engineReported July 7, 2015 · 145,379 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R32.

Recall number 15V431000 · Recall details

Questions about the 2014 Dodge Journey won't start

Is won't start a common problem on the 2014 Dodge Journey?

11 of 416 owner complaints about the 2014 Dodge Journey (3%) mention won't start. The model year with the most reports is 2009.

Is there a recall or service bulletin for this on the 2014 Dodge Journey?

There is 1 recall and 42 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Dodge Journey

ABS 43Check engine light 31Stalling 31Airbag light 16Adaptive cruise 15Loss of power 13No deployment 12Wipers 11Fire or smoke 10Jerking 10Key fob 10Won't shift 10Engine failure 9Warning lights 9Tire blowout 8Screen failure 7Power steering loss 7Backup camera 6Brake failure 6Knocking 6Steering lock-up 6Hesitation 5

All model years of the Dodge Journey

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