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2012 Dodge Journey: won't start

16 of the 377 complaints about the 2012 Dodge Journey describe won't start.

owner complaints
16
of this car's complaints
4%
typical mileage
85,000
recalls
2
Is there a fix? There are 2 recalls and 31 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Mar 15, 2022 · MO

Over the last 2 years I have been to the dealership and numerous other mechanics in an attempt to diagnose the problem. Here is the problem..... if the vehicle is not started daily the battery is drained and the vehicle does not start. I have had an occurrence of the vehicle not starting after a few hours. I have replaced the battery 3 times in the past 2 years and had the dealership tell me they could not find a problem. There are plenty of complaints online about this same issue and after calling dodge itself have received no valid info other than to report here. Here is one website with a lot of complaints just to start. https://www.cargurus.com/Cars/Discussion-t36017_ds846706 This issue should have been recalled and fixed a long time ago evidently. There are currently under 150000 miles on my vehicle. One of the people reported that the dealership told them to use a trickle charger on a new car..... this is a unacceptable resolution. I will be posting this website for others to contact you in hopes that it is realized this is a true recall issue.

Filed Sep 8, 2019 · Brakes, Engine · 93,000 miles · DE

I was driving my 2012 dodge journey and my car power just shut down and it won't start. The brake pedal was hard and stiff.my car is completely disabled had to get it tow to my house. I tried to start the car it's not starting at all no peer no lights nothing completely dead

Filed Sep 4, 2019 · Electrical · 130,000 miles · WA

Got my 2012 dodge journey a year ago live the rig but has always had electrical problems stemming from fuse box. Reads -15 on dash board at all times, sometimes won't start and can wiggle fuse box around, you can hear the sounds of electrical pops and then will start and do fine. Trying to save up for new one but over three hundred dollars for new one. And one more issue my journey clearly says sxt on the vehicle but the VIN comes up on your site as an se how does that work.

Filed May 23, 2019 · Electrical · 155,000 miles · IN

After parking the car, going into a store and returning to the car - it would not start. The push button would not work. Nothing came up on the screen. I was stranded until someone gave me a ride. Afterwards, a mechanic checked the vehicle. He said that the alternator is good, the battery is good, the starter is good, all the fuses and relays are good. He said that this issue seemed to be related to a problem in the computer. I looked online and found that this is a very common problem in dodge vehicles. I have tried all of the tips that I can find online in videos and forums, but the car still won't start. I purchased this vehicle used about a month ago.

Filed Mar 29, 2019 · Electrical · 85,000 miles · NC

After the car has been sitting in my garage for the weekend it won't start. It says the key fob is not detected or it's so dead it won't show anything at all. I get it to start after getting jumped. It takes about 5 minutes of being hooked up before it's charged enough to start. Thought it was the battery but the battery is brand new. My mechanic has checked it multiple times but can't find any issues. This is extremely frustrating!!!!!! What the heck is going on with dodge journeys???? It has happened so many times know, it's just ridiculous!

Filed Apr 15, 2018 · Driver assistance, Electrical · 119,450 miles · ID

I took my car for recall few days ago for steering and cover for the engine now my car wont start the computer and everything is not working everything is locked I have no issues boforee the recall.its sitting there not able to start wheel is locked and brakes I everything is going off wipers and other stuff going crazy ....... I drove one time after the recall I dont know whats going on... I never had any issues with the car until I took the car for recall.. Its not the same the car was in the shop for recall appt on thursday april 12 2018 soon as I left the car would not start on fri the following day and its going crazy what do I need to do they did something to it making the car not start it wont let me choose what is wrong with the car on the form is unknoown or other and elec stabilty control and electrical

Filed Apr 15, 2018 · Driver assistance, Electrical · 119,450 miles · ID

.... Takata inflators.... I wrote a complain today I wrote a wrong dates it was last thursday april 5th that I took my car for recall appt april 5th and they did steering wiring and cover for engine and umm I started to have problems after recall on late friday on the 6th of april which is friday my car wont start all week I dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 so I am waiting for dennis dillion to call me monday I had no problems bofore the recall none its not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lights blinking and everything else is coming on for no reason and goes off and on and I dont know what they did... Bofore I did not have any leak either as well I could not start at all.. I been stuck home all week... I didn call until yesterday they were closed and they didnt call so I am waiting I dont know why I waited to long I was hoping it be the battery its not the battery. Seems like elctrical problem or PCM whatever is going on I have no glue because I didnt have any problems bofore the recall I still paying my car payments jeez

Filed Apr 6, 2018 · Driver assistance, Electrical · 85,365 miles · MA

My vehicle odometer would jump from 0 to 30 while in motion(foot on pedal) and vice versa. Wiperblades started all on it's on without being turned on. No current is being brought to whole entire vehicle. Vehicle won't turn over or lock without being hooked to another battery. Can jump start but once connection is off the vehicle shuts back off. All lights flickered on and off on dash board when they never came on the 2 years I had the vehicle.

Filed Oct 24, 2017 · Electrical, Engine · 140,000 miles · FL

While driving the vehicle on a 4 lane highway the car stopped in the middle of traffic while accelerating. The vehicle had no indication/warning of its shut off. I had my child in the vehicle and could have been in a serious accident. I tried starting the vehicle again and it would not turn over. Vehicle has had all required/recommended maintenance. Vehicle has 140000 miles. Unknown of the cause of the shut off.

Filed Sep 1, 2017 · Transmission · 45,465 miles · FL

Tl* the contact owns a 2012 dodge journey. While driving 30 MPH, all the warning indicators illuminated on the instrument panel and the engine stalled. The contact pulled the vehicle over to the side of the road. The contact attempted restarting the vehicle, but the engine did not start. The vehicle was towed to the dealer (mike toler chrysler dodge jeep ram fiat, located at 5340 hwy 70 w, morehead city, nc 28557; (252) 247-2003) where it was diagnosed that the PCM needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 45,465.

Filed Aug 23, 2017 · Electrical · 26,000 miles · TX

My journey doesn't want to start. According to the mechanic it's the module that doesn't read the key. We had our family vacation in baja california and we were stranded there because my 2012 dodge journey wouldn't start.

Filed Mar 20, 2015 · Electrical, Engine · 50,000 miles · MO

Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle RPM's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and RPM's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating alternator is not working and is on back order to do recalls.

Service bulletins that may apply

Related recalls

Engine and engine cooling: engineReported July 7, 2015 · 145,379 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R32.

Recall number 15V431000 · Recall details

Engine and engine coolingReported September 29, 2011 · 667 vehicles affected
What is wrong
Chrysler is recalling certain model year 2012 chrysler vehicles, including 200 and town and country models, dodge vehicles, including charger, durango, grand caravan and journey models and jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6l engines. These engines may experience connecting rod bearing failure due to debris inside the engine block.
Risk
Connecting rod failure may lead to engine seizure which may increase the risk of a crash.
Remedy
Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 11V487000 · Recall details

Questions about the 2012 Dodge Journey won't start

Is won't start a common problem on the 2012 Dodge Journey?

16 of 377 owner complaints about the 2012 Dodge Journey (4%) mention won't start. The model year with the most reports is 2009.

Is there a recall or service bulletin for this on the 2012 Dodge Journey?

There are 2 recalls and 31 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Dodge Journey

ABS 51Stalling 39Check engine light 27Fire or smoke 17Grinding brakes 16Loss of power 15Wipers 15Airbag light 12Brake failure 12Overheating 12Adaptive cruise 9Headlights 9No deployment 8Engine failure 8Steering lock-up 7Hesitation 6Key fob 6Battery drain 5

All model years of the Dodge Journey

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