2017 Dodge Journey: won't start

Filed Dec 7, 2022 · Electrical, Fuel system · GA

The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.

Filed Jan 26, 2022 · Electrical · DE

The battery and alternator were replaced and ever since have had issues with the electrical issues. Check engine light randomly comes on, voltage lightning bolt will appear and car will not turn over, battery light has come on while driving. I have been stuck at the store and car has no power. Lights will go off and it will appear to be functioning fine.

Filed Jun 16, 2020 · Engine, Transmission · 57,300 miles · NC

Follow-up to #11289608 on 12/17/2019; the dealer performed a service bulletin #18-078-17 & PCM update, #181906sz as recommended by star technician. States vehicle functioning as designed. Two different dealerships have been unable to duplicate issues. Vehicle ran great 12/19 until may18, 2020. On 2-hr trip, vehicle stalled 4 times-no warning. In drive-thru line waiting, engine cut off - car wouldn't start. Towed to local dealership, rocky top cdjr in kodak, tn - diagnostics code po171 for sensor - not covered, my dime for $273. Drove home - no issues. On 5/21/2020, car started right up after filling up, then died - not vacuum issue. Tow truck driver put car in neutral manually to tow to dealership. Service advisor told of issues. On 5/25/2020, service advisor called-technician found the fuel pump losing pressure. Fuel pump module and fuel pressure module replaced under goodwill. Ran perfectly, no issue. On 6/11/2020, started up then died. Transmission temperature gauge hot, but no actual temperature shown. A reminder that plagued intermittently in 2019 and posted in first complaint to nhtsb and fca. Car towed once again to rocky top cdjr in kodak, tn - technician says fuel pump no longer working. Two weeks old and now not working. Part is back ordered till end of month?! Now, have rental on my dime. Today, 6/16/2020, spoke to fifth (5th) reported fca case manager on continuing problems. No longer trust vehicle and deeply concerned for my safety because vehicle has yet to be fixed. Have found other the federal safety agency complaints disturbingly similar from 2018, 2019 and 2020: #11113660 (ca), next 3 are ga, same car #11243797, #11244334, #11245530 and #11317210 (fl). Always asked if the vehicle is fixed...I do not know until it's no longer giving me problems. My vehicle is still not fixed...there is something internally wrong with this model!!!

Filed Nov 25, 2019 · Electrical · 21,000 miles · GA

Tl* the contact owns a 2017 dodge journey. When attempting to start the vehicle, the vehicle would not crank; however, the electrical components were operable. The contact mentioned that the vehicle would not start unless it was jumpstarted. The vehicle was taken to atlanta west chrysler dodge jeep ram (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102), but the cause of the failure could not be determined. The failure continued and the vehicle was taken back to the same dealer. The contact was informed that the battery failed two out of the three times it was tested. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 21,000.

Filed Nov 14, 2019 · Electrical · 51,000 miles · FL

My wife went to start the journey, car won't start brakes won't press down all I hear is clicking sound like the car wants to start but won't, look for help online what I get is that it's a security issue that has the car locked tried to over ride by disconnecting the positive cable to reset but nothing, I understand that this is a common problem with dodge vehicles

Filed Mar 2, 2018 · Acceleration, Engine · KS

This was a rental car from avis. While driving at approx 70mph with the cruise control engaged, the windshield wipers came on by themselves, all dial instruments went to zero and all the electronic alerts (oil, over heat, tire pressure, etc) annunciated. The throttle remained locked at the cruise setting and would not disengage with activation of the brakes or cruise control button. I was able to over power the engine with the brakes and get the car to the side of the road. It was still running at an engine speed to support 70mph and fighting the brakes. The push to start/stop engine control would not work. I eventually got the car into just rap and then park. At this time, it would not turn over. A weaker person would most certainly been involved in a bad accident. I was concerned the car would catch on fire as the brakes smoked significantly. [xxx] [xxx]. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt