2017 Dodge Journey: adaptive cruise control problems

Filed Jul 22, 2024 · Acceleration, Brakes · 80,000 miles · ID

The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Filed Jun 18, 2024 · Fuel system, Suspension · FL

Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.

Filed Apr 15, 2021 · Acceleration, Electrical · NY

Abs light and cruise control stay on and it not working. Doing my research there is a cruise control recall for 2014 and 2018, but our car was never recall.

Filed Dec 4, 2019 · Acceleration, Body · 25,000 miles · NJ · crash

I just became aware that a recall was made for my vehicle, a 2017 dodge journey. Last year I had an accident in norristown, pa after my car failed to stop or slow down while attempting to turn left with cruise control activated on a city street. My vehicle went up a hill, over a couple of fences, before stopping against a tree. A few inches further right and my 17 year old daughter might have been badly hurt or killed. My car had body damage, the bumper torn off, the passenger doors damaged, the radiator and AC damaged (AC still doesn't work), and I needed to have the condenser replaced. I knew the car had malfunctioned, but never received any calls or letters about any recalls despite buying the car brand new.

Filed Sep 20, 2019 · Acceleration, Electrical · 3,600 miles · OH

Tl* the contact owns a 2017 dodge journey. While driving 70-75 MPH with the cruise control engaged, the vehicle slowed down to 35 MPH. The vehicle was restarted and resumed normal operation. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not contacted. The contact stated that the failure was similar to what was listed in the federal safety agency campaign number: 18v332000 (electrical system, vehicle speed control). The failure mileage was 3,600.

Filed Aug 6, 2019 · Acceleration, Airbags · LA

My traction light and ABS light is on and the cruise control will not work. Also the airbag light is on. The mechanic checked the codes but nothing is showing up.

Filed Dec 13, 2018 · Acceleration · 24,295 miles · GA

Cruise control sticks when using it on the highway and I have to press the cancel button multiple times to take it off while other times the cruise control won't work at all.

Filed Aug 30, 2018 · Acceleration · 11,063 miles · WA

Tl* the contact owns a 2017 dodge journey. While driving approximately 70 MPH with the cruise control activated, the vehicle spontaneously accelerated to approximately 100 MPH. The contact was able to deactivate the cruise control and drove home. The following day, the vehicle was taken to yakima chrysler/jeep/dodge/ram (2300 goodman road, union gap, wa 98903) where they determined that the cruise control failed. The vehicle was repaired. Two days later, while driving approximately 70 MPH, the failure recurred. The vehicle was taken back to the dealer where it was determined that the incorrect code was entered when the vehicle's computer was reprogrammed. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 11,063.

Filed Jul 31, 2018 · Acceleration · 3,950 miles · NV

While having my cruise control on I passed a semi going uphill. As soon as I got around it and back into the right lane it lost speed significantly. I pulled onto the shoulder and stopped. After about 30 seconds I pulled back onto the highway and built up my speed again. About 10-20 minutes later the exact same thing happened again. I did not feel safe passing anymore vehicles. I continued on home which was 2 1/2 hours away. Just 1 mile before getting home my engine light came on. All this happened on sunday july 22 about 1 pm. We had just purchased this dodge on july 17, 2017. Monday I went to the dealership where we had purchased it. They told me that there was a recall on the cruise control. When I looked up any recalls it doesn't show any. Is my dealer lying to me? Are they hiding something I should know about?

Filed Jul 7, 2018 · Acceleration · 4,250 miles · OH

We purchased a lease 2017 dodge journey gt on 1/10/2018. I currently have approx. 4300 miles on it. We had the cruise control recall taken care of, at a dealership on june 11, 2018. The first time I used the cruise control after getting the recall done, I was going 72mph on my way to work and my entire car shut down. No steering, no brakes, no radio, the interior lights on the dash were on, but nothing else. I was able to make it to the side of the road, the car wouldn't do anything for approx. 2-3 min, after that amount of time, I was able to get it started again, but did not drive it. I called my husband to bring me his vehicle so I could go to work. He drove it home and said there were no issues, but he didn't use the cruise. On june 18, 2018, the day after it happened. I took the car back to the dealership, they had my car for 6 hrs, drove 27 miles and found nothing. On july 5,2018 I was on my way home from work at approx 11pm, I was driving on our local turnpike and had the cruise control set at 72. The vehicle would not keep speed, it kept going down to 65mph then would rev 6-7rpm and get back up to 72. Once I turned the cruise control off, the vehicle kept trying to speed up on its own. I was able to keep it from speeding up by applying the brake as I was driving. I am not comfortable driving this vehicle so, we try and use our other vehicle as much as possible but, we both work 50-56hrs a week. This vehicle is and has a safety issue the issues with this car has nothing to do with my driving, the heat, the cold or anything, this is a major safety issue with the vehicle.

Filed Jun 13, 2018 · Acceleration, Brakes · WV

Tl* the contact owns a 2017 dodge journey. The contact stated that there was a delay when the push to star function was used. Also, there was an issue with the brakes when the brake pedal was depressed, and the cruise control failed to function. The contact received notification of the federal safety agency campaign number: 18v332000 (electrical system, vehicle speed control). The dealer (goldy chrysler dodge jeep ram, 187 kinetic dr., huntington, wv 25701) stated that they would schedule an appointment for the recall repair on june 27, 2018. The manufacturer was notified. The failure mileage was not available.

Filed Mar 2, 2018 · Acceleration, Engine · KS

This was a rental car from avis. While driving at approx 70mph with the cruise control engaged, the windshield wipers came on by themselves, all dial instruments went to zero and all the electronic alerts (oil, over heat, tire pressure, etc) annunciated. The throttle remained locked at the cruise setting and would not disengage with activation of the brakes or cruise control button. I was able to over power the engine with the brakes and get the car to the side of the road. It was still running at an engine speed to support 70mph and fighting the brakes. The push to start/stop engine control would not work. I eventually got the car into just rap and then park. At this time, it would not turn over. A weaker person would most certainly been involved in a bad accident. I was concerned the car would catch on fire as the brakes smoked significantly. [xxx] [xxx]. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt