The backup camera on my 2017 dodge journey is displaying the image upside down. At times, it shows vertical lines, flickers or doesn’t turn on at all.
2017 Dodge Journey: backup camera failure
6 of the 202 complaints about the 2017 Dodge Journey describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 1
Is there a fix? There is 1 recall and 25 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.
There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes there are lines in it, other times it’s only half a picture or lines throughout the picture, it also goes black and white, then to colored again.
Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.
Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up
Not vehicle specific. There is much concern over distracted driving. Cars produced today can not be driven without viewing the dashboard video display. Climate controls, radio, etc. Video display is constantly displaying information which requires driver to take eyes off the road. I believe backup cameras are useful, but should only display video when in reverse. Cell phone distractions. Electronically disable cell phones while vehicle is moving. May signal an incoming call, but must stop vehicle to respond.
Service bulletins that may apply
- Lamp - dome
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Wiring
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- (Rev. A) Power Inverter Load Ratings
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2017 Dodge Journey backup camera
Is backup camera failure a common problem on the 2017 Dodge Journey?
6 of 202 owner complaints about the 2017 Dodge Journey (3%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2017 Dodge Journey?
There is 1 recall and 25 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Dodge Journey
Airbag light 16Adaptive cruise 13Check engine light 13Stalling 13ABS 11Loss of power 10Fire or smoke 9Wipers 8No deployment 7Jerking 7Warning lights 6Won't start 6Transmission failure 5
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