2017 Dodge Journey: engine stalls while driving

Filed Feb 27, 2024 · Electrical, Engine · CO

The vehicle shuts off while driving. It has occurred 6 times over the course of a year. It results in a total loss of power, steering, brakes creating a very unsafe scenario. It has happened 5 times while doing above 35 mph and in one case above 50 mph and resulting in one missed stop sign. This creates a tremendous level of anxiety. I have taken it in on four occasions to reputable repair facilities Christian brothers automotive for repair three times soon to be four times and CarMax once. Three times I was turned away with no help only inspection fees. The fourth time Christian brothers replaced cam shaft sensors only to have another incident while driving 40mph down the road. Thankfully I was able to stop safely and now I have another appointment scheduled for service. I feel like there is a safety miss on this vehicle.

Filed Dec 7, 2022 · Electrical, Fuel system · GA

The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.

Filed Oct 14, 2022 · Engine, Seats · 122,000 miles · CO

The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.

Filed May 18, 2022 · Engine · 35,000 miles · MO

The contact owns a 2017 Dodge Journey. The contact stated while driving approximately 45 MPH, she heard a clicking sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. The contact stated that there was smoke coming from underneath the passenger’s side hood. The contact stated that she did not notice any warning lights being illuminated. The power steering and brakes were still functioning as needed which allowed her to pull the vehicle safely to the side shoulder. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

Filed Jun 16, 2020 · Engine, Transmission · 57,300 miles · NC

Follow-up to #11289608 on 12/17/2019; the dealer performed a service bulletin #18-078-17 & PCM update, #181906sz as recommended by star technician. States vehicle functioning as designed. Two different dealerships have been unable to duplicate issues. Vehicle ran great 12/19 until may18, 2020. On 2-hr trip, vehicle stalled 4 times-no warning. In drive-thru line waiting, engine cut off - car wouldn't start. Towed to local dealership, rocky top cdjr in kodak, tn - diagnostics code po171 for sensor - not covered, my dime for $273. Drove home - no issues. On 5/21/2020, car started right up after filling up, then died - not vacuum issue. Tow truck driver put car in neutral manually to tow to dealership. Service advisor told of issues. On 5/25/2020, service advisor called-technician found the fuel pump losing pressure. Fuel pump module and fuel pressure module replaced under goodwill. Ran perfectly, no issue. On 6/11/2020, started up then died. Transmission temperature gauge hot, but no actual temperature shown. A reminder that plagued intermittently in 2019 and posted in first complaint to nhtsb and fca. Car towed once again to rocky top cdjr in kodak, tn - technician says fuel pump no longer working. Two weeks old and now not working. Part is back ordered till end of month?! Now, have rental on my dime. Today, 6/16/2020, spoke to fifth (5th) reported fca case manager on continuing problems. No longer trust vehicle and deeply concerned for my safety because vehicle has yet to be fixed. Have found other the federal safety agency complaints disturbingly similar from 2018, 2019 and 2020: #11113660 (ca), next 3 are ga, same car #11243797, #11244334, #11245530 and #11317210 (fl). Always asked if the vehicle is fixed...I do not know until it's no longer giving me problems. My vehicle is still not fixed...there is something internally wrong with this model!!!

Filed Jan 21, 2020 · Electrical, Engine · 62,000 miles · MS

My 2017 journey was manufactured in august of 2016 dodge has a recall for journeys for crankshaft position sensors for journeys that were made from may of 2016 to july 2016 my car has been stalling out since 40,000 miles and the problem is getting worse upon research this may be the crankshaft position sensor and there have been multiple complants online stating others cars have had issues with this sensor but dodge only did a limited recall on these vehicles. My car jerks 3-4 times when in reverse then stalls out or it jerks 3-4 times and stalls at stop lights or signs. Other online complaints ive seen state that people have had issues with it also stopping mid driving at high speeds.

Filed Dec 17, 2019 · Engine, Transmission · 47,800 miles · NC

Tl* the contact owns a 2017 dodge journey. The contact stated that the vehicle failed to start and the transmission temperature gauge indicated that it was too hot to start. The contact stated that it could take ten to thirty minutes for the vehicle to cool down. The contact stated that the failure occurred five times intermittently. The vehicle was taken to smoky mountain chrysler dodge jeep ram (556 highlands rd, franklin, nc 28734, (828) 369-5003), but the failure could not be duplicated. The vehicle was not repaired. On another occasion, the vehicle stalled and was taken to the same dealer; however, a failure code could not be located. The dealer performed a flash to the system, but the vehicle was not repaired. The stalling failure occurred once. The contact stated that the vehicle was then taken to hayes chrysler dodge jeep ram of gainsville (3115 frontage rd, gainesville, fl 30504 (770) 766-4758) where it was awiting diagnoses and repairs. The manufacturer was made aware of the failures and provided case number: [xxx]. The failure mileage was approximately 47,800. *ln consumer stated again on 6/11/20 car started then died and towed to dealer. Mechanic stated fuel pump is no longer functioning. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Aug 30, 2019 · Brakes, Electrical · 41,000 miles · AZ

Tl* the contact owns a 2017 dodge journey. While driving 30 MPH, the steering seized without warning. The brake pedal was depressed, but the vehicle failed to respond and stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to earnhardt chrysler dodge jeep ram (located at 1521 e drivers way, gilbert, az 85297, (480) 926-4000) where it was diagnosed that the map sensor needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The manufacturer was notified. The approximate failure mileage was 41,000.

Filed Aug 21, 2019 · Brakes, Engine · 29,660 miles · GA

This is a follow-up to 11244334 and 11243797. For background, the 2017 journey began stalling intermittently and not throwing a code (starting at about 23,500 miles). The stalling occurred during all driving conditions and speeds. The dealership could not reproduce the event and told me to drive until it throws a code. After 6,000 miles and hundreds of stalls the vehicle finally threw a code, (29,500 miles, p0335 crankshaft position sensor). The sensor replaced, connector did not fit sensor well so it was replaced (subject of complaint 11244334). Thought it was fixed, and three days later, it stalled again on the highway. Only this time the traction light came on and brakes did not work intermittently. Back at the dealership, the technician in his frustration and opened the wiring harness. What he found about 8 inches from the connector was "crank shaft position wires cut and twisted together..." the service advisor asked who else was in there. I bought the vehicle new at the dealership and they have done all work and maintenance meaning this issue was in production.

Filed Aug 16, 2019 · Engine, Transmission · 29,600 miles · GA

This is a continuation of 11243797. For background, the 2017 doge journey has been stalling intermittently starting at 23,000 miles most of the time not throwing a code. The dealership couldn't recreate the problem and without a code could not fix without a code. We endured 7,000 miles and 100's of stalls (stop and go traffic, highway, left turns in front of on-coming traffic) before a code was thrown indicating crankshaft position sensor. Upon inspection the dealer technician noted that the connector to the sensor did not fit the sensor.

Filed Aug 13, 2019 · Engine, Transmission · 29,500 miles · GA

The 2017 dodge journey stalls intermittently at all speeds and driving conditions. Stop and go in traffic, accelerating on the highway, coasting up a hill, starting from a stop in an intersection. Usually no codes are thrown. Recently the p0335 code was thrown, crankshaft speed sensor was replaced. Did not fix the problem. The 2016 journey's were recalled for the same issue. Are the 2017's not worthy of a recall or does someone have to die first?

Filed Jul 30, 2019 · Engine · 70,000 miles · CA

2017 dodge journey sxt is stalling out at various speeds causing extreme safety hazard to those on board and other motorists. This is an ongoing issue that has been addressed at least 6 - 7 times now only to continue. Dodge knows something but has refused to come forward with a recall.