On the morning of August 26, 2026, my 2017 Dodge Journey 2.4L was brought to DeLand Chrysler Dodge Jeep Ram for federal safety Emissions Recall Z98, which required updating the software calibration on the Powertrain Control Module (PCM). The vehicle was scanned by the dealer at check-in (116,561 miles) and had zero transmission faults. The technician updated the PCM, and the dealer put 2 miles on the vehicle during service. Within 4 minutes of leaving the property, while accelerating to 50 MPH on a public roadway, the vehicle suffered a catastrophic loss of power and total transmission failure. The vehicle dropped completely out of gear, would roll backward while shifted into Drive, and completely refused to engage Reverse. If the vehicle was key-cycled off and on, it would move only one foot before the computer panicked, dropping it back into an immediate neutral state and free-revving the engine. The failed recall modification rendered the vehicle an immediate highway safety hazard. The dealership is actively refusing to honor the recall warranty or inspect the failed safety component. Stellantis corporate case number is 97915298.
2017 Dodge Journey: complete transmission failure
5 of the 202 complaints about the 2017 Dodge Journey describe complete transmission failure.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Complete transmission failure by model year
What owners say
Transmission is going out car has been taken care of it started over heating and you can feel it switching gears! Taken to shop was told Transmission needs to be replaced
The transmission went out. You would hit gas, hear engine but wouldn’t go anywhere.
Vehicle transmission went out/ stopped working.
My dodge journey had transmission failure along with the gas tank not being able to fill up to the f. My car jerked to move forward and the gas pedal would not cause the car to move forward. I brought the car to a dodge dealership and they took about a week and a half to fix it. Here I am one week later having the same issue and needing to bring it back to refix the issue. There is a lot of complaints on the internet about this same issue and having to have the same transmission issues return for fixing two to three times before the car is fixed right. This is a beautiful car but a transmission issue that needs several fixes before the car even reaches 1200000 miles to change transmission fluid is not a good look. The transmission need to be recalled and new transmissions should be given to people who own this brand of vehicle. I only have one car and need this vehicle to put food on my table for my family during a never ending pandemic at that. The transmission on these vehicles are not reliable even after fixing.
Service bulletins that may apply
- Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the...
- Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36...
- Plate, torque converter drive
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- (Rev. A) Power Inverter Load Ratings
- (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Related recalls
No recalls on record for this model year.
Questions about the 2017 Dodge Journey transmission failure
Is complete transmission failure a common problem on the 2017 Dodge Journey?
5 of 202 owner complaints about the 2017 Dodge Journey (2%) mention complete transmission failure. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2017 Dodge Journey?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Dodge Journey
Airbag light 16Adaptive cruise 13Check engine light 13Stalling 13ABS 11Loss of power 10Fire or smoke 9Wipers 8No deployment 7Jerking 7Backup camera 6Warning lights 6Won't start 6
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Dodge Journey?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history