The backup camera on my 2017 dodge journey is displaying the image upside down. At times, it shows vertical lines, flickers or doesn’t turn on at all.
Dodge Journey backup camera problems
143 of the 5,298 owner complaints about the Dodge Journey describe backup camera failure, most of them for the 2018 model year.
- owner complaints
- 143
- worst model year
- 2018
- typical mileage
- 61,200
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 19Headlights 8Wipers 5Stalling 4Grinding brakes 4Key fob 3Battery drain 3Adaptive cruise 3
Trouble codes mentioned
P0430 1P0420 1
What owners say
I own a 2018 Dodge Journey Crossroad V6. I am submitting this complaint because I have experienced multiple serious and recurring problems with the vehicle. The vehicle has had multiple transmission repairs/replacements. I have spent a significant amount of money addressing transmission problems, yet I continue to have major mechanical issues with the vehicle. The vehicle is also experiencing catalytic-converter/emissions-system problems. The check-engine light is on and the vehicle has produced diagnostic trouble codes P0420 and P0430, indicating catalyst-system efficiency problems affecting both banks. I am concerned about the reliability and safety of continuing to operate the vehicle with these issues, particularly given the repeated mechanical problems I have already experienced. Another significant safety concern is the factory backup camera. The camera intermittently glitches and the image can suddenly appear upside down. This makes the rear-view display unreliable and potentially prevents the driver from accurately seeing people, vehicles, or objects behind the vehicle while backing up. The problem is intermittent, which makes it especially concerning because the driver cannot reliably know when the camera will malfunction. I am requesting that the federal safety agency document these problems and investigate whether there are known defects or safety issues affecting 2018 Dodge Journey vehicles, particularly regarding the transmission, catalytic-converter/catalyst-system problems, and malfunctioning backup camera.
Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.
My rear view back up camera flipped upside down.. then it would have lines in it like an old tv.. now it’s just black and doesn’t work at all. There is a recall for my model just 1 year newer than mine. Can you help me!
My 2020 Dodge Journey is subject to FCA Recall 59C / the federal safety agency Campaign 25V‑552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been released. The dealer nevertheless offered a customer-paid camera replacement and provided pricing. Because the vehicle was used for rental, the open safety recall also prevented it from being listed on the rental platform. In approximately October 2025, while the official recall remedy remained unavailable, the rearview camera was replaced at my expense. I later submitted a pre-notification reimbursement claim to Dodge/FCA with an invoice, payment/accounting documentation, dealer pricing information, and recall documentation. FCA denied the claim specifically because the repair “was not performed in a certified repair facility.” I requested reconsideration and asked FCA to provide its applicable reimbursement plan and identify the specific provision and regulatory basis permitting denial for that reason. I referenced 49 CFR 573.13. FCA did not provide the requested plan or identify the provision. Instead, Customer Care responded that the reimbursement decision was “considered final.” I am submitting this complaint to document the recall experience and my concern regarding FCA's administration of its pre-notification reimbursement process. I have retained the dealer communications, repair documentation, reimbursement submission, denial, and appeal correspondence. I have also requested that an authorized Dodge dealer inspect the vehicle and formally complete Recall 59C under FCA's current procedure.
Rearview camera not working. I received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?
The factory-installed ParkView rear backup camera on my 2018 Dodge Journey is suffering from an intermittent, severe component failure. The video display randomly flips completely upside down while reversing. Frequently, the system fails entirely, leaving a completely blank or black screen on the center infotainment console.
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something
Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I received the recall notice a year ago.
The backup camera went off for several days. There was an error message on the rearview mirror. The camera picture eventually came back on, but the camera is now pointing at my bumper. I cannot see behind my car anymore and I can no longer use it to see while backing up.
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler is recalling certain model year 2009 dodge journey vehicles manufacturer from november 1, 2007, through november 7, 2008. The wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact sensor(s), resulting in an airbag warning lamp illumination and loss of side crash sensing capability.
- Risk
- In the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant and increasing the risk of injuries.
- Remedy
- Chrysler will notify owners and replace the left and right door wiring harnesses free of charge. The safety recall began on february 18, 2011. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 10V658000 · Recall details
Electrical system
- What is wrong
- Chrysler is recalling 16,852 my 2009 dodge journey vehicles equipped without optional 115 volt auxiliary power outlet. An unused electrical connector for the optional 115 volt auxiliary power outlet option may become corroded and could short circuit.
- Risk
- If the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.
- Remedy
- Dealers will re-route and stow the 115 volt auxiliary power outlet connector and pull the 25 amp fuse to remove power from this unused circuit free of charge. The recall began on march 30, 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V082000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler is recalling 6,692 my 2009 dodge journey vehicles equipped with a 3.5l engine. The engine wiring harness may contact the left transaxle mount.
- Risk
- Damage to the wiring harness could result in an engine compartment fire.
- Remedy
- Dealers will inspect the engine wiring harness for damage. If the harness is damaged, the wiring will be repaired and a tie wrap installed to secure the harness away from the left transaxle mount. If no damage is found, a tie wrap will be installed to secure the harness away from the left transaxle mount. The recall began on july 7, 2008. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 08V247000 · Recall details
Questions about the Dodge Journey backup camera
Which Dodge Journey years have backup camera failure problems?
The model years with the most reports are 2018 (51 complaints), 2019 (35 complaints) and 2020 (28 complaints).
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