The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.
2018 Dodge Journey: adaptive cruise control problems
10 of the 237 complaints about the 2018 Dodge Journey describe adaptive cruise control problems.
- owner complaints
- 10
- of this car's complaints
- 4%
- typical mileage
- 50,119
- recalls
- 1
Adaptive cruise control problems by model year
What owners say
The cruise control has stopped working. And there is faulty wiring in the hood making the check engine light come on. And a huge water and oil leak we just got the vehicle Friday 2/21
In my journey my back up camera is the mirror not the center one. The thing is my mirror doing the same thing cant even see and idk how. Its all blurry the thing is the mirror looks really good and the camera. Im original owner. Also the cruise control doesn't even work or operate. Its wild how having a vehicle will have so many important things fail. I see Hondas from the 90s and their cruise working, and cars that had their first back up like a 2010 acura zdx I tinted worked like it was brand new still and its still ome for tht owner.
My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.
The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly and remained engaged after the vehicle lost motive power. The vehicle was pushed to the side of the road. The contact's husband disconnected the battery terminals to turn off the windshield wipers; however, the vehicle failed to restart upon reconnecting the battery terminals. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Rear wheel bearing is bad after only 35,000 miles causing the speed sensor to fail which causes the cruise control to fail. The wheel bearing has also caused extreme wear on the tread of my brand new tires, and the ABS and stability/traction lights to come on in the dash display. I have researched this problem extensively and found that many Dodge Journey owners have experienced the same issues.
Cruise control stopped working also tires wore bare in less than 26k miles
2018 dodge journey. Consumer writes in regards to defective cruise control function. *ld the consumer stated upon returning home, the cruise control failed causing the vehicle to crash into the garage door and wall frame. There was also damage to a riding lawn mower.
When I went to dealership I knew I want a truck with 3rd row, I test drove the journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would ,ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 MPH faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume.
On 6/4/2018 I picked up my vehicle from the service department at my local dealership after taking it in for the ABS and traction control lights being on and loss of power. The dealership advised they did an update on the power control model and fixed a wheel speed sensor. While on the freeway about 9 miles away from the dealership the lights (ABS and traction control) came back on and the rpms went up. The vehicle was in cruise control and the vehicle had a 5mph loss in speed but went back up to 65mph with the raise in rpms. While going to exit the freeway and applying the brakes the cruise control would not disengage. I immediately placed the vehicle in neutral and turned the engine off and pulled to the right hand shoulde allowing the vehicle to coast to a stop.. After pulled over I applied the brake and placed the vehicle in park and turned the vehicle back on. The ABS and traction control lights remained illuminated. I called the dealership and was advised to bring the vehicle back and I advised I would bring it back in the morning and would not use the cruise control. This is now the second time the vehicle will be going to the dealership for the same issues which include the ABS and traction control lights being illuminated with the traction control and ABS not working, loss of power and high rpms and bluetooth not working (not a major concern). This is the first time the cruise control has failed to disengage and only my fourth time using cruise control as it is a new vehicle and I don't use it much on the freeway.
Service bulletins that may apply
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A loss of image in the rearview camera while backing up can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U56.
Recall number 18V398000 · Recall details
Questions about the 2018 Dodge Journey adaptive cruise
Is adaptive cruise control problems a common problem on the 2018 Dodge Journey?
10 of 237 owner complaints about the 2018 Dodge Journey (4%) mention adaptive cruise control problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2018 Dodge Journey?
There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Dodge Journey
Backup camera 51Check engine light 19Headlights 19Screen failure 14Stalling 10ABS 7Key fob 6Seat belt 6Grinding brakes 5Wipers 5
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