Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.
2014 Dodge Journey steering problems
28 complaints (7% of all complaints for this car). Typical mileage when it fails: 44,400. 4 crashes reported.
- owner complaints
- 28
- of this car's complaints
- 7%
- typical mileage
- 44,400
- crashes
- 4
- recalls
- 1
Which part fails
- Steering wheel/handle bar1
At what mileage
Complaints by mileage at the time of the problem.
Dodge Journey steering problems in other years
Specific symptoms reported on the 2014 Dodge Journey steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Risk
- A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.
Recall number 16V273000 · Recall details
What 2014 Dodge Journey owners say
Most recent owner complaints, unedited.
The steering wheel locked on me while it was on drive. I could not turn it left or right. It does this at random which is dangerous. It locked as if the car was off but it wasn't.
Power steering lines rupture in cold weather, causing you to loose power steering when driving.
While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street
Powersteering return line failed In recent Cold weather, causing loss of Powersteering.
A safety recall was made back on 9/7/2017 to Jack Wolf in Belvidere, Illinois in reference to the safety recall steering wheel wiring- The inspection stated they installed a wheel wiring and protection sleeve. The light has started to come back on and sound off and stays on. This should have been taken care of properly back on September 7, 2017 - I should not be having this problem again
When driving the vehicle steering will lock up, lose power and lose brakes. Have to force to turn and use emergency brakes to stop the car. Not the first time it's now has happen a total of 5 times.
I was driving last night up a two lane street and all of a sudden my airbags deploy. I noticed my airbag light came on a few days ago but it turned back off yesterday. When the airbags deployed my car shifted causing it to hit the curb a little. I was able to shift the car to the right and park it but the entire car shut off. I need my car fixed and dont know how to do this.
My vehicle has shut off without warning three times in the last month. All three times were at low speeds while pulling into a driveway. I then put it in park, pressed my ignition button to off, then pushed the ignition button with my foot on the brake and it started all three times on the first attempt. When it shut off, I lost power steering all three times, so thankfully I was at low speed. I do currently have code p0016 when I scan it with my reader. I had a local mechanic change 1 of my camshaft position sensors because that is what autozone recommended. That didn't solve anything. Then I made an appointment at dodge of bloomington, mn to have a lugnut repaired and my check engine light further diagnosed. They replaced the lugnut but told me they didn't have time left in the day to look at light, and said no rental vehicles were available, which is odd considering the 500 vehicles in their lot. So I made an appointment at coon rapids chrysler and they dug around for three hours, told me they couldn't find anything but charged me $500. Again no rentals here either. How far do we dig, I have 297,000 miles but other than this recent issue, vehicle has been good. Happy to include anything extra you would like. I did have coon rapids chrysler replace a camshaft in spring of 2019 when engine was ticking. That solved the ticking. I did notice my tick is back to about 75% of the sound it was in the spring after my november 29th attempted diagnosis at coon rapids. Typing on my phone, so I apologize for a few missed capitalizations. First shutoff was november 15th, recent one was december 15th and then one in between.
On approximately 6-8 different occasions in the last 3 years, my 2014 dodge journey has shut itself off while I've been driving it. The first 3 times I was driving straight & after the 3rd time, the dealer replaced the crank shaft sensor but it continued to happen. There seemed to be nothing to note when it would happen, until recently, it shut off on 2 occasions when I went over a bump & going in a forward motion in both cases. The first time I was going 55mph, the 2nd 25mph so not sure the speed had anything to do with it. Brought it back to dealer & they did an engine control module update. This was one week ago and it happened again today. I was again in a forward motion, actually just started accelerating from a red light, so was probably not going more than 35-40mph when it happened. I felt like this is an issue your organization needed to know about on many levels but the largest one for me is as a full-time mom. I have had my son in the car with me on almost every one of these occasions and to say it's terrifying would be an understatement. Everything on the car locks and I have about 3 seconds to try and guide my car out of traffic without getting hit. The car does restart once you put it in park and push the ignition button but I would not wish this fear on my worst enemy. Hope this helps in some way. Btw, today I immediately drove my car to my husband at work and he will be driving it back to the dealership today until they can hopefully fix it for good. Although at this point, if I never saw that car again, it'd be too soon.
Questions about the 2014 Dodge Journey steering
Does the 2014 Dodge Journey have steering problems?
Owners have filed 28 complaints about the steering of the 2014 Dodge Journey, 7% of all its complaints.
At what mileage do 2014 Dodge Journey steering problems start?
The typical (median) mileage in owner complaints is 44,400 miles.
Was there a recall on the 2014 Dodge Journey steering?
Yes, 1 recall: 16V273000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Journey have bad steering?
The Dodge Journey model years with the most steering complaints are 2009 (72 complaints), 2010 (69 complaints) and 2015 (39 complaints).
Other 2014 Dodge Journey problems
Electrical 106Engine 103Brakes 87Airbags 46Driver assistance 46Seats 43Transmission 36Acceleration 22Body 13Fuel system 10Wheels 9Seat belts 8Tires 6Visibility 6Lights 5Suspension 5Locks 3
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