The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
2019 Dodge Journey driver assistance complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(R). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle could not be repaired because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed with rearview camera failure. The dealer determined that the rear-view camera needed to be replaced. The vehicle was not repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. It was unknown whether the manufacturer was contacted. The failure mileage was approximately 83,000.
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure the federal safety agency Campaign Number: 25V552000 (BACK OVER APREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(R), the back over prevention camera displayed the image upside down. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.
My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all
The back up camera on my 2019 Dodge Journey is currently displaying either a blue, black or upside down picture. This is the same problem that is described in your recall notice for Dodge Journeys made between May of 2019 and February of 2020. My car was built in March of 2019. Is the federal safety agency reviewing production of cars made prior to May of 2019?
The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rearview camera displayed an upside-down image. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2019 dodge journey. While backing out of a parking spot, the vehicle's back up camera failed to alert the contact of another vehicle in the rear. As a result, the contact struck the parked vehicle. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 4,000.
The vehicle's check engine, the ESC, and the electronic throttle control warning light, would all come on and the vehicle would bog down and not be able to go above 40 MPH. This has happened 5 times now, it is back at dempsey dodge dealership for the 4th time. No answers have been found and chrysler is not replacing the vehicle. Every time it happened while driving. The vehicle has been back at the dealership more than I have driven it since purchasing it on june 29th.
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