Backup camera is flickering and does not provide backup camera help
2019 Dodge Journey driver assistance problems
22 complaints (21% of all complaints for this car). Typical mileage when it fails: 83,000. 1 crash reported.
- owner complaints
- 22
- of this car's complaints
- 21%
- typical mileage
- 83,000
- crashes
- 1
- recalls
- 1
Which part fails
- Sensing system: camera5
- Rearview system braking2
- Blind spot detection1
- Adaptive cruise control1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Dodge Journey driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- Risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 59C.
Recall number 25V552000 · Recall details
Related investigations
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images, or blurred images.  A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODIâs information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in calendar years (CY) 2019 and 2020. The rate of camera related warranty repairs for models built in CY 2019-2020 was nearly double that of vehicles built in CY 2017-2018. This increase in warranty claims occurred after the introduction of a new camera part number. ODI presented this analysis to FCA in February 2025.  In response, FCA started a review of component change history in February 2025 and opened an internal investigation into MY 2019-2020 Dodge Journey and 2019-2021 Ram Promaster vehicles in May of 2025. On August 26, 2025, FCA submitted a Part 573 Safety Recall Report to the agency.  In the report, FCA notes that a damaged microprocessor may cause the camera to not function properly.  FCA will replace defective cameras in the recalled vehicles with an updated part that mitigates the issue. See the federal safety agency recalls 25V552 and 25E052 for further details.  Based on available information, FCA's recalls address the alleged defect identified in this PE.  Accordingly, this investigation is closed.  The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24006
What 2019 Dodge Journey owners say
Most recent owner complaints, unedited.
The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered to repair the vehicle. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.
The backup camera has been an issue since I bought this vehicle back around 2020. It first would go in and out to black and now it's fully upside down at all times. I thought a recall had been issued but my vehicle doesn't qualify for some reason which is very frustrating. It's very unsafe, especially when I have a [XXX] old trying to "permit" drive in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2019 Dodge Journey was built in March of 2019. My backup assist camera is having the same issues as the recall for Dodge Journeys that were built in May thru September or 2019. Why is my car not included in the recall when it is suffering the exact same issue as the vehicles included in the recall. Clearly I have the same equipment as the other cars.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2019 Dodge Journey. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(R), the back over prevention camera displayed the image of the rear of the vehicle up-side-down, and with lines of going through the image. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 121,900.
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.
The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part was not available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 137,000.
Questions about the 2019 Dodge Journey driver assistance
Does the 2019 Dodge Journey have driver assistance problems?
Owners have filed 22 complaints about the driver assistance of the 2019 Dodge Journey, 21% of all its complaints.
At what mileage do 2019 Dodge Journey driver assistance problems start?
The typical (median) mileage in owner complaints is 83,000 miles.
Was there a recall on the 2019 Dodge Journey driver assistance?
Yes, 1 recall: 25V552000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Journey have the most driver assistance problems?
The Dodge Journey model years with the most driver assistance complaints are 2015 (60 complaints), 2012 (48 complaints) and 2013 (48 complaints).
Other 2019 Dodge Journey problems
Electrical 24Airbags 9Engine 9Lights 8Transmission 7Brakes 6Seat belts 5Seats 4Visibility 4Body 3Fuel system 3Steering 2Acceleration 1Wheels 1
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