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2019-2021 Dodge Journey and Ram Promaster recall: camera

Chrysler (FCA Us, LLC) reported this safety recall on August 26, 2025. It covers about 219,577 vehicles.

vehicles affected
219,577
reported
Aug 26, 2025
owners notified
Jul 21, 2026
related complaints
88

Back over prevention: sensing system: camera

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 59C.

Recall number 25V552000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 88 complaints about driver assistance problems.

2019 Dodge Journey2020 Dodge Journey2019 Ram Promaster2020 Ram Promaster2021 Ram Promaster

Questions about recall 25V552000

Is there a recall on the 2019-2021 Dodge Journey and Ram Promaster camera?

Yes. Recall 25V552000, reported on August 26, 2025, covers about 219,577 vehicles.

What is the fix for recall 25V552000?

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 59C.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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