Tl* the contact owns a 2003 dodge ram 2500. The contact observed that the frame of the vehicle was severely corroded, from the inside out. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 130,000. Updated 01/11/2017*ct
2003 Dodge RAM 2500 body complaints
Page 2 of 6: complaints 11 to 40 of 146, newest first, as owners wrote them.
Complete top of dashboard is cracking and pieces falling inside. Condition is concerning from a safety standpoint. The structural integrity of the dash which also houses the passenger airbag is obviously compromised, there are sharp edges where the dash has cracked and where large pieces of plastic are missing. This would very likely cause injuries in the event of a crash.
Tl* takata recall. The contact owns a 2003 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 05v462000 (power train) and 15v312000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/16*lj the consumer stated the transmission failed at 2,500 miles. The ball joints and water pump failed and the windshield leaked. Updated 10/26/16.
Dash board is cracked.
Cracked dash could be dangerous in accident fly debris or if air bag goes off this is potentially dangerous to me and my passengers
Severe cracking of dash board. Numerous complaints already made about this problem
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard on the passenger side of the vehicle was fractured. The manufacturer was notified of the failure however, the contact was not offered a remedy. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.
Tl* the contact owns a 2003 dodge sprinter 2500. The contact stated that while driving over a bump at an unknown speed, the driver side sun visors fractured and obstructed the view of the contact. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000. Ma 08/13/15 updated 09/10/15*lj the consumer stated the sun visor never fractured, but would pivot down. This would block the view of the roadway. Updated 12/1/2015
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard deteriorated over time to the point that it was cracked all the way across. The contact received notification of the federal safety agency campaign numbers: 14v770000 (air bags) and 15v312000 (air bags) and stated that the parts needed were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was falling apart. When the air conditioner was activated, there were particles flying out of the vents. While driving approximately 10 MPH over a bump, the steering wheel seized and something on the front end felt loose. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the upper ball joint and stabilizer bar needed to be replaced. The vehicle was repaired and the dashboard was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
My truck has been babied it's entire life and has been garaged. I even tinted the windshield with the uv rated ting so it would help with the dash issues also. Even with all this precaution, the dash has still cracked. I noticed the first hairline crack in summer 2006 and it's been a downhill spiral ever since. Recently it started dropping parts in the vents I guess. Then I would have particles flying in my eye when I turn the heater on. My kids also have things flying in their eyes. This is a danger ous situation and dodge needs to recall these dashes before someone gets really hurt or killed.
Dash has been cracking for years as most do. Becoming a safety issue as pieces fly into your face everytime you use heat or AC. Also has jagged edges that could be an issue in an accident situation.
Cracked dash. Like so many other 2003 dodge ram 2500 owners, my vehicle has developed cracks along the dash for no apparent reason even though the vehicle is well cared for and maintained in pristine condition. The first hairline crack appeared in 2010 at the center of the dash beginning on the windshield side. Over time the crack has progressed towards the instrument panel to the point that the dash has completely split in half. To date, two additional cracks have developed, one six inches to the left of the center crack and another over the passenger airbag section. With so many complaints of cracked dashes, particularly with the 2003 model year, it's apparent that a manufacturing flaw exists and chrysler should acknowledge this fact and effect replacement of the defective dashes. Is a cracked dash a safety issue? Absolutely, considering the additional injuries that can be inflicted on vehicle occupants in the event of a collision and the deployment of air bags. Since chrysler has set a precedent by acknowledging that a problem existed with cracked dashes on dodge ram model years prior to 2003 (1998-2002), and has agreed to replace the cracked dashes on the previous model years, then why not do the same for the 2003 model year that seems to have the most complaints/issues? So what if the cracks appeared after the warranty has expired on these vehicles; it's a matter of integrity. Given that chrysler is fully aware of this manufacturer defect, they should admit accountability and do the right thing by recalling these vehicles and providing the necessary replacement of the defective dashes.
While searching for a fix for my dash which just cracked I found several reports of after the dash cracked where electrical issues arise. As in headlights not working at all or when switching to hi beam. I also saw a video on this issue from a news broadcast and when chrysler was questioned about this there was never any response while the public was requesting a recall. From what I can find out just in the hour I was looking this up this would apply to just about every dodge ram made between 1996 and 2006. My truck is garage kept and I keep it in excellent condition so for this to happen due to sitting in the sun it's entire life I might understand but there is no way this should have happened to mine. My father was a mechanic for chrysler for over 20 years and this is just plain cheap made products. Which from what I can find out could and most likely will lead to some safety issue with the vehicle. Since I can not find anything more out with regards to what the federal safety agency is doing only monitoring the issue?? The broadcast I saw was from 2012, I would think something would have become of this by now for sure after seeing that video. Yet at that time the news channel stated your doing nothing.
The dash on my 03 ram 2500 5.9 diesel has literally has fallen in on itself. Very large sections of the dash have broken off and have become a safety concern. For example, if an accident were to occur causing the airbag to deploy, pieces of projectile shrapnel would be thrown all over the cab of the truck. I've been in contact with dodge, and nothing will be done about this issue because the truck is "out-of-warranty" and is considered "normal wear and tear". The particular customer service representative I spoke to copped an attitude with me and refused to connect me to a supervisor, citing that it "is not a supervisor issue". I do not know where to go from here. Does an accident have to occur in which people are maimed by pieces of the dash in order for dodge to do anything? I really would hate to see my wife with pieces of plastic sticking out of her face and skull because this problem was not handled in an appropriate manner.
08/16/2014, dash board was intact and no flaws noted---------------on 08/17/2014, overnight, the dash was found split in two, my biggest concern is that this crack ( with sharp jagged edges ) is located directly over the passenger air bag. Should the bag deploy, it would likely be punctured and my passenger injured. I feel this safety hazard should be dodge's responsibility to rectify.
Purchased this 2500 cummins diesel new- have maintain reg. Maintenance, kept in garage, never been wrecked & looks brand new on inside. The paint has begun to come off due to there being a paint defect with no/little clear coat. It has also begun to rust causing a safety hazard. There have been hundreds complaints about the paint on this year truck and dodge has omitted to the paint defect on several different sites. I take great in this trucks safety however it is now being jeopardized. I have owned trucks longer than this and never had an issue due to the particular care. I have taken this truck to the paint/body shop and to have it repainted the same color will cost approximately $5,000. This is dodge's problem that they have openly admitted and now need to solve the problem at no expense to the owners.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dash board developed a crack with sharp jagged edges. The vehicle had not been repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 146,000.
Dash began cracking after only a few years. Now it is completely falling apart and I believe if the airbags went off in an accident it would sent pieces of the dash into the faces of the occupants.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that there was rust and corrosion on the passenger and driver's side bed near the upper fender well. The dealer stated that both outer skins of the fender well needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 2,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the vehicle was taken for routine maintenance when he was advised that the frame was rusted. The vehicle was taken to an authorized dealer, who confirmed that the frame was rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
The dash on my truck is cracked into small pieces that are very dangerous. The pieces are sharp because they are broke into little triangles. The pointed ends will injure or kill someone during a crash! Also the airbag light is on and I can't get it repaired because the dash has to be removed and it is in little pieces. This means that because of this dash I don't have an airbag! I called dodge(along with everyone else) and they pretty much told me they didn't care. I asked them if my truck was safe to drive and he said "no".
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was cracked and separating, creating sharp exposed edges. The vehicle was taken to the dealer but was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 60,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was cracked and objects were falling into the interior of the vehicle. Additionally, the plastic on the dashboard was warped. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32000.
After purchasing this truck from the first time owner, I begin to notice at certain times I would experience a violent shaking when going over a bump. After looking online and reading about the "death wobble" I become worried and contacted the dealer. Of course they acted like they did not know what I was talking about. But when you talk to an independent mechanic, they know exactly what you are talking about. In short, I have spent over $2700 getting the front end redone, with no help from chrysler. I find it completely irresponsible on their part to not do anything to help with this problem. Now.. Just last week I get this recall notice on the left tie rod end. I am most certain when I take it in, they will say there is nothing wrong with it.. And send me on my way. This issue and the cracked dash is all a bunch of baloney to which chrysler should have taken some serious action to help folks who bought a $50k truck in good faith that it was built good..
My 2003 dodge ram 2500 truck's dashboard has cracked in several places. These are long cracks from the windshield to the cabin edge. Also large circles of cracks. This is a safety concern because of the possibility of sharp pieces flying through the cab of the truck. We are not only concerned for our safety but for the safety of our twin 3 year old grandsons that are often with us.
2003 dodge 2500 dashboard cracking severely. Clearly a hazard due to sharp edges and loose shards of plastic. The damage is extending towards the instrument panel and passenger airbag. Concerned that the airbag may become affected by the disintegrating dashboard.
Dash is cracking. Should be fix by dodge it could be a safety hazzard...
The dash started cracking and has not stopped . Will they ever do anything about this or will my dash be in my floor ?
At about 7 yrs old, our trucks' dash started cracking at what looks like the mounting seems. There was no crash that damaged it. We live in the desert, but always use window shades. Since we're out of warranty dodge will do nothing. It has since broke off in larger chunks, falling into the air vents. We have owned vehicle for much longer and never had this problem. I have recently been reading forums where others with this type vehicle have the same problem, and again, dodge does nothing. Is it going to take one falling completely apart, and a child sticking their hands in there and being shocked for someone to make dodge recall their faulty dash boards?
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