Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was cracked and detaching from the vehicle. Also, the contact mentioned that there were cracks located by the air bag compartment on the passenger's side. The vehicle was taken to a dealer where it was advised that the entire dashboard needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 70,000 and the current mileage was 130,000.
2003 Dodge RAM 2500 body complaints
Page 3 of 6: complaints 41 to 70 of 146, newest first, as owners wrote them.
The dashboard on my 2003 dodge ram 2500 truck is severely cracked and fragmented. I first noticed a long (6"+) crack down the center of the dashboard, from windshield towards the interior of the truck) in 2010. I have used a dashboard mat/cover in the vehicle since purchased in 2002. The crack was noticed when removing the dash mat cover to clean/wipe down the dashboard. The dashboard has not been subject to direct sunlight for the duration of the time that I've owned the vehicle (single owner). Since the initial crack in 2010, the condition of the dashboard has continued to deteriorate. With no instances of direct contact or accident, the small slits for the dashboard air vents have started to break off entirely, and from time to time use of the air vent near the windshield shoots little bits of plastic back into the front seat passengers. This is a safety issue during normal operation, and a further hazard should there be a hard stop, crash or other abrupt event. I am also concerned that if the dash is subject to any sort of impact from the vehicle cabin (persons or objects) it may further shatter and create unnecessary cutting or impact injuries to passengers.
The spare tire on a dodge ram 2500 is secured underneath the vehicle with a stranded cable. While driving down the road, the spare tire fell off. When it fell, it bounced into the rear bumper, jolted the vehicle, and then rolled down the road. Although no accident occurred, it could have been catastrophic if other vehicles had been on the road at the time. The root cause is most likely due to a failure at the location where the cable is swaged to the plate. Dodge should be required to inspect and repair these at their expense.
The upper dashboard on my ram 2500 cracked. The exposed edges are sharp, and represent a safety hazard under normal operation. The situation could be catastrophic if the sharp edges were to cut the airbag when deployed. This defect has been reported to dodge by a large number of customers, and their typical response is that they bear no responsibility since the vehicle is out of warranty.
The dashboard in my truck started to crack and is now falling apart with huge sharp pieces coming off I am afraid my small children will be injured from the dash.
Dashboard has sever cracks which developed about 4 years ago. I was driving down the road and turned on the defroster. The grill covering the defroster blew apart into several pieces and hit my check and jaw. No injuries were sustained. However, there are several more grills and they are extremely dry rotted. Question is do I remove the grills and let debris fall into the ducts and they too become projectiles or leave the grills and hope for the best.
The dashboard is cracking and caving in on itself as a result the lights go on and off while driving. Several other electrical problems are hapening.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was cracked entirely. Also, the contact mentioned that there were cracks located by the air bag compartment on the passenger side. The vehicle was taken to the dealer where the technician stated that the entire dashboard needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 78,000.
The dash in my truck has cracked from the from to the rear of the dash like alot of the dodgeram have done but yet there has not been a recall for this issue. What is it going to take before anyone does anything about this issue. Is someone waiting to have a airbag go off and send the dash in little pieces or one large piece to cause a fatal accident or what this is a safety issue.
On my dodge quad cab 2500 front dash, I noticed a small crack starting at near the speaker grill in 2006, and thought it was an isolated case. Over the years since 2006, the front dash has completely failed due to numerous major cracks in all locations and going in various directions. The truck has always been garaged and pieces of the dash now have fallen down to inaccessible areas below the dash. It has been documented for various years that these dashes have been made from an inferior grade plastic prone to cracking and it is a major safety hazard. Because it becomes so brittle and prone to cracking, that during an accident, the dash could shatter and injure the occupants.
Got into truck to take a ride and noticed the dash was cracked in two places. I'm afraid the thing is going fly into the face of someone on the passenger side if I'm in an accident.
Dash began cracking and now pieces falling down while driving. I purchased a replacement from a junk yard and had it installed. Now this one is also cracking and won't be long until its as bad as the original. Dodge wants $800 for a new one and it will cost me another $335 to have it installed. This is ridiculous. What kind of material could possibly have a shelve life of exactly 10 years. Secondly how can the new replacement (that will also have a 10year shelve life) be so expensive? My son drives a 20year old ford truck and the dash is perfect. I used to love this truck and now we hate it. So frustrating.
I'm the first owner of this vehicle and the dash started cracking at 65,000 miles. So far there are 5 different cracks.
My dash board on my 2003 dodge ram 2500 with only 60,000 miles is falling apart,then it falls little piece of it in my AC vent cause pieces to fly out if you put it on defrost. Very dangerous. Also the whole dash is falling in and if the air bags go off the dash pieces could easily kill or hurt you. The dealer says that it is out of warranty and that's all .
Dash board is cracked in multiple spots.
The dash has cracked into multiple razor sharp spintered sections. In the event of a frontal crash, with air bags deployed, its possible these spintered sections will cause severe facial and bodily trauma to any passengers in the vehicle.
I purchased the truck with 124,000 miles and noticed the dash was cracked on my drive from tennessee back to florida. It makes noise, looks like crap, and keeps me from setting anything on the dash board. This is something that is veryyyyyyyyyyyyy common on dodges, if not a right of passage. They need to address the issues and step up and take care of dodge owners. Dodge, you were cheap on the manufacturing, now you need to make it right.
Tl* the contact owns a 2003 dodge ram 2500. While examining the vehicle, the contact noticed that the dashboard was cracked entirely. The vehicle was not diagnosed or repaired. The current mileage was 200,000 and the failure mileage was 180,000.
Tl* the contact owns a 2003 dodge ram 2500. While attempting to use the heating system in the vehicle, the contact noticed that the switch which controlled the flow of the air would not function. The vehicle was taken to the dealer where the contact was informed that the blend door needed to be replaced. The vehicle was not repaired. The current mileage was 193,000 and the failure mileage was 120,000. Updated 05/11/12 *bf the consumer stated the dash was cracked. 05/21/12
Dash cracked for no reason what so ever. Started with small crack passenger side, now extends up to windshield and air vent register has fallen out because there is nothing there to freakn hold it in place and everybody wants to act this is acceptable equipment failure. You guys need to do the right thing and issue a recall to have these dashes fixed. You borrow money from the government for bailouts while paying yourselves multimillion dollar salaries and putting the screws to the consumer. How do you sleep at night?
Defective dash plastic started cracking 4 years since new sharp edges safety hazard.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that there was a small crack in the dashboard. The vehicle was taken to the dealer who advised that there were no recalls for the failure. The manufacturer was notified of the failure who stated to the contact that there were no recalls and provided no further assistance. The vehicle was not repaired. The contact stated that the vehicle was repaired two years prior for the exact same failure. The failure mileage was 120,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard fractured into several pieces due to defective material. The manufacturer was made aware of the failure and advised the contact that the dashboard defect was not under recall. The vehicle was not repaired. The VIN was not available. The failure mileage was 155,000 and the current mileage was 185,000.
Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was cracked and detaching from the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
All dodge ram from 2000-2005 have dash problems. They break and fall apart. They cost around $1500-1800 to get them replaced. They don't tell you when you buy it. So why does the federal safety agency not do anything about it. If you have wreck and the airbags deploy, there are sharp edges in between you and the bags. They will cut your face, arms, or worse kill you. Is it going to take innocent people getting murdered by dodge's negligence for somebody to do something. They are defective. Make dodge recall the dash and install a new safer one. I do not want people to be killed, including myself and family.
Dash started cracking around 65,000 miles and keeps cracking. The cracks have caused the dash to separate causing the defroster vents not to blow correctly across windshield ( will not defrost). Dash is starting to drop down in different areas which may cause electrical failures or electrical fire. Truck is in pristine condition ( other than dash) with only 80,000 miles.
The plastic dash cracked resulting in the air conditioner and defroster not operating correctly. Pieces of foam are coming out of the A/C registers and blowing into my face almost hitting me in the eye on occasion. The plastic dash is obviously made of defective material. I have never seen a dash crack into pieces this badly.
Dashboard started to crack a few months ago, just hairline cracks at first. Now there are long cracks everywhere & the dashboard may fall in & disrupt whatever electric circuits are underneath. Local dodge dealer wouldn't take action unless I paid for it. He said "don't use armourall" which I don't. Dodge customer assistance was no help either. There appears to be something wrong with the materials used to manufacture the dashboard. The cracks continue to expand. Afraid to drive it!
Truck gets a severe wobble when it goes over rough spot in road and the wobble is so severe that it is all a person can do to hang on without wrecking to get the truck slowed and stopped.
Tl* the contact owns a 2003 dodge ram 2500 quad. The contact stated that the dashboard was fractured and sharp edges were exposed. The dealer advised the contact to notify the manufacturer of the failure. The manufacturer was made aware of the failure however, did not offer any assistance. No repairs were performed. The current mileage was 104,000 and the approximate failure mileage was 60,000.
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