2004 Dodge RAM 2500: fuel pump failure

Filed Jan 14, 2019 · Brakes, Fuel system · 68,531 miles · WA

My truck is only used for towing a fifth wheel, thus the low mileage. On a trip, the truck stalled with no warning on the freeway, lost power, power brakes and power steering in the 2nd from right lane. I was barely able to pull it over and stop, in an unsafe area. 4 hrs later a tow for truck and 5th wheel was arranged. The tacoma dodge dealer replaced the lift fuel pump with an in tank lift fuel pump. Apparently the block mounted pump "always fails around 70k miles", which is what my truck has logged. The heat kills the pump. I paid $2106.47 for the repair. The new pump failed in less than 6 months or 2k miles. The everett dwayne lane dealer has the truck now for two weeks, and cannot get the warranted pump replaced for another 2 weeks due to back order from mopar. I believe the pump to be a defect causing extreme safety hazard, as no warning loss of power steering and brakes are affected. Seniors often drive rv's, many would not be able physically to handle the rig with this failure. Eventually a death will occur, and probably many already have that I am unware of. Recall should be immediate. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cw

Filed Jul 7, 2017 · Fuel system · 71,741 miles · CA

Tl* the contact owns a 2004 dodge ram 2500. The contact stated that the fuel pump failed to function. The vehicle stalled and was unable to be driven. The vehicle was towed to an independent mechanic who replaced the fuel pump. The vehicle was not taken to a dealer. The manufacturer issued a technical service bulletin, but a remedy was unavailable.the manufacturer was notified. The approximate failure mileage was 71,741. Updated 08/23/17*lj

Filed Nov 12, 2015 · Engine · 116,000 miles · NC

My 2004 dodge ram 2500 diesel pick up truck suddenly loses power and stalls while traveling on highway and entering highway. First occurrence entering highway truck restarted and continued to run. 2nd occurrence next day on highway truck restarted but travelled short distance and stalled again in the road. Towed to dealer. Dealer replaced batteries and battery wiring and truck started, but when test driven by dealer the vehicle continued to stall. Dealer now believes fuel pump or "module" may be cause but is having trouble testing due to manufacturer change in wiring. Dealer reports that chrysler made a mid year fuel pump "modification" to 2004 models while in production at chrysler and that while wiring is similar to 2005 year, the color coding used on the modification does not match the 2004 or 2005 color coding. Dealer has requested wiring schematic from chrysler for the 2004 modification but to date chrysler has been unable to provide any information. Vehicle is unsafe to operate on road since stalling can occur at any time without warning. Vehicle remains in shop at chrysler dealer with problem unsolved. All maintenance on this vehicle has been done by chrysler dealerships. No previous issues with fuel system or stalling.

Filed Apr 22, 2014 · Fuel system · 52,300 miles · PA

Tl* the contact owns a 2004 dodge ram 2500. The contact stated that while driving approximately 65 MPH, the vehicle jerked and sputtered without warning. The vehicle was maneuvered to the side of the road. The vehicle did restart but failed to accelerate. The vehicle was towed to an authorized dealer who replaced the transfer fuel pump. The manufacturer was notified. The approximate failure mileage was 52,300. Updated 6/10/14*cn the consumer stated the transfer fuel pump was located on the frame of the truck, and it was known to overheat in the position. Updated 07/01/14

Filed Dec 14, 2010 · Fuel system · 38,000 miles · CO

Tl* the contact owns a 2004 dodge ram 2500. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled when trying to exit the highway. The emissions warning light was illuminated on the instrumental panel after the stall. The vehicle was unable to restart and was towed to a dealer. The dealer inspected the vehicle and informed the contact that they would need to replace the circuit in the fuel pump. The vehicle was repaired. The failure mileage was 38,000.

Filed Oct 30, 2009 · Fuel system · 62,326 miles · VA

There was no symptoms that there was going to be a failure. Fuel lift pump stopped working and truck cut off while going 55mph leaving a 6000lb truck with no power steering or power brakes. Happened with 62326 miles on truck. Had this pump failed 30 seconds later my truck would have been going through a red light because I would not have been able to stop. Dodge and cummins do not supply a pump in this location for 2003-2004 dodge ram trucks anymore. When they did supply it was approximately $350.00, they have retrofitted a new pump in the fuel tank that cost $1000.00. There are many complaints on diesel truck forums about the same problem with this truck. Dodge will not put old factory style fuel pump on these trucks anymore for a reason.

Filed Aug 10, 2009 · Fuel system, Suspension · 109,500 miles · NC

Tl*the contact owns a 2004 dodge ram 2500 quad st/slt. The contact stated that the front end of the vehicle shakes violently while driving approximately 70 MPH. He took the vehicle to the dealer and they replaced the front stabilizer rod at the cost of $1,000. The failure recurred and the vehicle was taken back to the dealer. The dealer stated that the tires needed to be replaced. The failure mileage was 109,500 and current mileage was 109,900. Updated 10/06/09. *lj the consumer stated the tires were worn out on the outside only. Even when the vehicle had an alignment and the tires rotated the problem still remained the same. The fuel pump module was replaced. Updated 10/09/09.

Filed Dec 12, 2008 · Fuel system · 55,000 miles · OR

I am concerned with my 2004 dodge p/u 2500 diesel. On 1/17/08 I had to have my transfer pump (fuel pump) replaced. When it went out I was driving and had no prior warnings that it was going out or was bad. When it went out I was stranded and had to be towed but was luckily in a situation where I could maneuver my truck to the side of the road safely. When I called the dealership later that day to see if they had a chance to diagnose the problem the service guy I talked to said he hadn't looked at it, but was positive it was the fuel pump due to the amount of them they have had to replace. It seems to be very common for this year truck and previous year dodges to have this problem. The dealerships are very aware of it and are now replacing them with the new style that seem to not have the problems of the pre-2005's. I checked with the dealership to see if my transfer pump had been replaced with the new style pump and was told no that it been replaced with the old style that have all the problems. My truck is still under warranty and I feel that due to the safety issues that could come from your pump going out while driving they should be recalled and replaced with the new style pump whether your under warranty or not. It seems ridiculous that the dodge dealerships are very aware of the problems of the pre 2005 trucks yet dodge is not recalling and replacing them with the new ones. Thank you for your time. Jeremy fraijo

Filed Mar 23, 2008 · Fuel system · 112,000 miles · MO

The fuel pump on my dodge diesel failed on me while driving with my wife and 2 month old daughter during one of the worst snow/ice storms of the season. We were in rural central missouri about 7 miles from the nearest town. Fortunately we were in an area where we had cell phone service and were able to call a friend to come and get us. What makes me furious is that I later found out this type of malfunction is very common and dodge has actually discontinued the original under hood fuel pump because of it's poor history and I had to pay almost $900 to have an in tank fuel pump installed. I feel this should be a recall item because I don't feel I should have to pay for their poor engineering.