Tl* the contact owns a 2004 dodge ram 2500. The contact stated that while driving approximately 65 MPH, the vehicle jerked and sputtered without warning. The vehicle was maneuvered to the side of the road. The vehicle did restart but failed to accelerate. The vehicle was towed to an authorized dealer who replaced the transfer fuel pump. The manufacturer was notified. The approximate failure mileage was 52,300. Updated 6/10/14*cn the consumer stated the transfer fuel pump was located on the frame of the truck, and it was known to overheat in the position. Updated 07/01/14
2004 Dodge RAM 2500 fuel system complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
Lift pump failed during normal operation while traveling at highway speed. Lost all power to steering and brakes creating very difficult to control vehicle. Dealer would not replace failed part and instead put whole new pump assembly inside fuel tank. This means they know the current method of mounting on engine block is a design defect. Reviewed online and found other comments have a similar story. Since this is a re-engineering of the fuel delivery system that they know is defective and because losing fuel stops the engine creating an extreme hazard for such a large vehicle, dodge should be recalling trucks with this configuration immediately to prevent injury and remedy an obvious defective design. In my case, I have had the truck serviced with the same dealer since it was new and they never warned me about this, but clearly are aware of this problem.
Traveling on hwy at 55 MPH when truck lost all power including power steering. No warning. Steered to side of hwy and stopped. Hwy was under construction and 50 more yards I would have been in middle of road because no shoulder with construction. Truck restarted, and I continued on because in rural area. Truck stopped again in middle of intersection in town about 2hrs later. Dealer could not look at it until next day, so I had to drive home (40 mi) and hope I made it. Brought it back next morning and told needed new lift pump and would keep it overnight. My dealer's service dept is great, and they gave me a ride home (40 mi). No option to install original pump of several hundred dollars. Had to install one in the fuel tank with cost of $1000. Several concerns. One, this seems to be an engineering defect since they now install the lift pump in the gas tank where it should have been all along. Two, they are making a nice sum to replace it and put it in the tank. Three, this is an urgent safety factor because when vehicle shuts down, there is no power steering. There are drop-offs with narrow shoulders (or no shoulder as in my case because of construction) along hwys in my area. I could very easily have gone over or down the side of one of our hills. Four, vehicle can lose power in the middle of an intersection when making a turn in front of oncoming traffic (as it did in my case). Five, there is no prior warning or way to check the potential of this happening. When this happened yesterday and I started researching, it was the first I had heard of it. My truck is serviced regularly by my dealer, and there is no test for this. It was a very scary situation on the hwy and in the middle of the intersection. The fact that I have had the truck for several yrs shows that eventually they will probably all fail and should be replaced before they do.
10 minutes after start up I began to travel in drive gear of automatic transmission. Upon acceleration the pedal was dead, I.e. No power. The engine was running fine. After the truck decelerated to about 10 MPH the pedal was back and working. This happened again after about 20 seconds. This behavior continued for 30 minutes and stopped. It was colder that morning (10 degrees f). The pedal also had run away acceleration at times before the pedal went dead. I thought it was fuel related but that doesn't explain the run away acceleration. I believe it an electrical problem with the apps system? Very scary though. I hope it doesn't die crossing and intersection.
Injector #4 fuel line has broken 8 times. 10-10-12 was the most recent. So far this year the line has broken 3 times. North star dodge in san antonio has attempted to fix the issue without success at least 5 times. Dodge/chrysler customer cares response to repeated failure is..."live with it, it's an 04". I have had fuel spray all over the engine each time. I have usually been on highway or interstate. I am concerned this is going to eventually result in a fire or accident.
Fuel lift pump is failing; truck will lose power on freeway and may not start. Dodge has not instituted a recall but should asap.
2004 dodge 2500 truck. Consumer states problem with lift pump *tgw the consumer was informed by a mechanic that the lift pumps fail with 50,000-60,000 miles because they were mounted on the port side of the engine by the fuel filter by the heat motor. When the pump failed, the engine had no way to get fuel up from the fuel tank. The consumer stated the vehicle had to be towed.
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled when trying to exit the highway. The emissions warning light was illuminated on the instrumental panel after the stall. The vehicle was unable to restart and was towed to a dealer. The dealer inspected the vehicle and informed the contact that they would need to replace the circuit in the fuel pump. The vehicle was repaired. The failure mileage was 38,000.
Fuel lift pump failure.
While exiting a highway off ramp at highway speeds (60-65mph) truck died with no warning or alarms in a curve. I lost all power steering and most braking. As I approached near edge of embankment with no steering or rapid braking, I was able to refire motor for about 5 seconds which gave me power steering back and I was able to avert going off of a steep embankment, and avoided accident. After towing to local dealership it was determined that my fuel lift pump had failed. Dodge has been aware of these problems for sometime with these trucks. Repair was over 700 dollars. Truck had around 54k miles.
There was no symptoms that there was going to be a failure. Fuel lift pump stopped working and truck cut off while going 55mph leaving a 6000lb truck with no power steering or power brakes. Happened with 62326 miles on truck. Had this pump failed 30 seconds later my truck would have been going through a red light because I would not have been able to stop. Dodge and cummins do not supply a pump in this location for 2003-2004 dodge ram trucks anymore. When they did supply it was approximately $350.00, they have retrofitted a new pump in the fuel tank that cost $1000.00. There are many complaints on diesel truck forums about the same problem with this truck. Dodge will not put old factory style fuel pump on these trucks anymore for a reason.
Tl*the contact owns a 2004 dodge ram 2500 quad st/slt. The contact stated that the front end of the vehicle shakes violently while driving approximately 70 MPH. He took the vehicle to the dealer and they replaced the front stabilizer rod at the cost of $1,000. The failure recurred and the vehicle was taken back to the dealer. The dealer stated that the tires needed to be replaced. The failure mileage was 109,500 and current mileage was 109,900. Updated 10/06/09. *lj the consumer stated the tires were worn out on the outside only. Even when the vehicle had an alignment and the tires rotated the problem still remained the same. The fuel pump module was replaced. Updated 10/09/09.
I am concerned with my 2004 dodge p/u 2500 diesel. On 1/17/08 I had to have my transfer pump (fuel pump) replaced. When it went out I was driving and had no prior warnings that it was going out or was bad. When it went out I was stranded and had to be towed but was luckily in a situation where I could maneuver my truck to the side of the road safely. When I called the dealership later that day to see if they had a chance to diagnose the problem the service guy I talked to said he hadn't looked at it, but was positive it was the fuel pump due to the amount of them they have had to replace. It seems to be very common for this year truck and previous year dodges to have this problem. The dealerships are very aware of it and are now replacing them with the new style that seem to not have the problems of the pre-2005's. I checked with the dealership to see if my transfer pump had been replaced with the new style pump and was told no that it been replaced with the old style that have all the problems. My truck is still under warranty and I feel that due to the safety issues that could come from your pump going out while driving they should be recalled and replaced with the new style pump whether your under warranty or not. It seems ridiculous that the dodge dealerships are very aware of the problems of the pre 2005 trucks yet dodge is not recalling and replacing them with the new ones. Thank you for your time. Jeremy fraijo
The fuel pump on my dodge diesel failed on me while driving with my wife and 2 month old daughter during one of the worst snow/ice storms of the season. We were in rural central missouri about 7 miles from the nearest town. Fortunately we were in an area where we had cell phone service and were able to call a friend to come and get us. What makes me furious is that I later found out this type of malfunction is very common and dodge has actually discontinued the original under hood fuel pump because of it's poor history and I had to pay almost $900 to have an in tank fuel pump installed. I feel this should be a recall item because I don't feel I should have to pay for their poor engineering.
The truck lost power on the on-ramp to a freeway, two days later it died in the middle of the highway and I had to push it off the road. Took it into the shop and it indicated a lift-pump failure. When it was repaired (under warranty - I had to pay the deductible and the computer upgrade fee) the dealership put in what they told me was a "mandatory" retro-kit, moving the lift-pump from the firewall into the fuel tank. If they are making modifications when they repair under warranty shouldn't this be a recall? I noticed that it is a recall for fire-trucks, ambulances and etc... So it should be a recall for regular trucks too.
While driving on freeway engine stalled immediately without warning due to failure of the fuel lift pump. Had to purchase a dealer manufactured retrofit kit, which included a newly designed fuel lift pump and wiring harness.
I was driving on interstate 20 in a 2004 dodge 2500 diesel pickup at 70 MPH when, as I found out later, the lift pump went out leaving me with no power and no warning, with the truck immediately slowing with loss of power steering. I was in the left lane passing a line of trucks at the time with a line of traffic behind me. One of the trucks that I was passing saw the trouble, slowed and allowed me to cut through to the right shoulder, avoiding an accident. I later found out from dealership personnel that this part has a history of going out and that the factory will not allow the part to be replaced but requires a retro fit of a different system to solve the problem. There was no notification of the problem from dodge warning of this possibility. They will not even acknowledge that this part is a problem even though they will not allow dealerships to replace it. It would appear that someone will have to die to get anything done. If this continues to happen , with no warning, I feel certain that someone surely will. If this part has this type of failure, that appears to be well known to them, then it should be recalled and fitted with the retrofit.
I own a 2004 dodge 2500 with cummins engine and it stalled and would not restart. Dealership said the diesel fuel transfer pump went bad which they said was a very common problem. Service department said it was a design flaw and have to put a kit on it to fix the problem (totally relocate the fuel transfer pump from the engine to the fuel tank). Also said it was a possibility that it ruined the injector pump because it was not receiving fuel from the transfer pump. This is a very common problem and service departments admit it and is widely documented on the internet, why has a recall not been issued.
2004 dodge ram 2500 diesel pickup all six injectors have went out twice and chrysler has refused t do anything about it. The first time they went out the pickup naturally died and the power steering went out at 75 MPH on a curve in north dakota causing a near accident . As a result when the injectors went out it filled my crankcase with fuel which poses a possible explosion factor. Chryser blamed it on my chip but it happened again with out the chip leading me to believe there is an obvious design flaw that could lead to the possible death of the operator.
I have a 2004 dodge ram cummins turbo diesel truck. Around aug 14 2006 I had a fuel injector fail. The result is a crankcase full of fuel which exits the engine out of the overflow at the rear of the engine, this in turn causes fuel to cover the rear of the engine and underside of the truck. Again last weekend sept 17th I had another failure. I believe that the combination of fuel and hot exhaust is a fire waiting to happen. The dealer other than a warranty repair denies that there is a problem but on various web sites I keep hearing about others having the same problem. I think this is a time bomb waiting to happen that could kill or severely hurt someone from a resulting fire.
I own a 2004.5 dodge cummins diesel. At 7000 miles the truck burned up 6 fuel injectors. Dodge claimed it was contaminated fuel. I only buy fuel in one place so I had az dept. Of weights and measures check the station. Their fuel was fine. I later ($5000.00 dollars later)found that the top of the fuel tank has a recess that fills with water and has an air inlet that is lower that the water line. When driving in the rain the fuel tank will pull water in as fast as you burn fuel which in turn will burn up the injectors. Dodge knows about this problem and lies to customers about the fuel being contaminated. This is costing hundreds of truck owners thousands of dollars! Dodge needs to take responsibility for this problem. The sad part is that .25 cents of rubber hose will fix the problem. Any help would be greatly appreciated.
Dt*: the contact stated while the vehicle is parked on an incline and there is less than one third tank of fuel, the vehicle will not restart. The dealership determined this was how the vehicle was manufactured.
Problems with transmission on 2004 dodge truck. *mr there were cooling line concerns as well. The consumer was concerned with the fuel odor and when the vehicle was placed in park, it felt as if it did not lock into place. On one occasion, the consumer parked the vehicle, went into a store, and the vehicle jumped out of park into reverse, and hit a dump truck. *sc *jb see also 10121524.
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