Fracture of the pitman arn at the steering box/ had to replace entire steering box/ fracture was found while undergoing wheel aligment/ was only a matter of time before it would have failed. Replace water pump/ 120000 replace rear universal joint for bad bearings/ 121,000 entire engine fan with pulley sheared off while on a trip/ 118000 replaced entire wiper mechanism due to complete failure/122000 poorly engineered vehicle/ wouldn't buy another dodge lots of safety issues.
2004 Dodge RAM 2500 steering complaints
Page 3 of 6: complaints 41 to 70 of 140, newest first, as owners wrote them.
Approximately 110 miles into a 200 mile trip. I drove over an interstate bridge exp. Joint, when my truck started to shake uncontrollably , I hit the brakes and came to a stop at the far end. After gathering my sanity, got out to inspect what might have failed, but visually could find nothing. I returned to the vehicle and carefully proceeded up the road,to find that the "problem" had ceased. 40 mins later I encountered a similar experience. In both cases, I was thankful there was no other cars behind me. After returning home , I went to the dodge dealership, where they told me that it was likely a steering stabilizer at fault. I had them do the repair, all the while talking to service about the danger of the situations I had been faced with, and in awe that there were no recalls addressing this issue, seemingly the issue was fixed. Three months later a received a recall for the tie rods in this vehicle, that could fail and result in the situation I had previously. After 10 and a half months of being told there were no parts available to do complete the recall repair, they finally came in and the repair was made. Three weeks after the repair was made , I was traveling the interstate (approx. 11-29-14) I was faced with the exact same uncontrollable violent wobble, that brought me to a stop in the middle of an interstate bridge, where I was narrowly missed by an 18 wheeler in my rear view mirror. These pants wetting, skin of my teeth, near death experiences have forced me to file this complaint. Unfortunately my current finances won't allow me to part with this death trap. I've been to the dealership once again and have been told that the drag link and pitman arm are now the cause of the problem. I'm finding it hard to believe that anyone really knows how to remedy this defect, and they are drawing straws to pick the cure of the week.
I was driving home one evening and my truck started swaying on the highway and I exited immediately and almost ran into the wall. It somehow straightened out and I limped it to a parking lot which luckily was right there. I saw that my left tie rod had broke off. I called a tow truck and had it taken to a shop. I sent the proper documentation to chrysler customer assistance and after 3+/- weeks I called and talked to them and they said that I will not get reimbursed! They tried to say that it wasn't a dodge part that was put on. I explained that it was a moog part that was put on after mine broke. And I tried several times to explain to them that it was a dodge part that broke. I kept the original tie rod end that broke and have pics of the incident. No matter what I said it didn't matter and I tried to speak to a supervisor and that didn't happen and I still have yet to receive a call back or anything whatsoever. I'm very upset about this especially since they basically told me to bad. Not sure if the conversations are recorded but I hope they are. Needing some assistance on this matter asap please. My recall was n62/the federal safety agency 13v‑528.
I purchased this truck brand new. In the last year or two we have experienced steering problems. Have had it in for repair. The problem is when you are traveling at 65 MPH or faster and for no reason the front end starts to shimmy and vibrate uncontrollably until you slow down below about 40 MPH. So far we have avoided a wreck but I am afraid to allow my family to drive the truck for fear this will happen when they are driving and cause a crash. Checking online I find this to be a very prevalent problem in the dodge trucks called the "death wobble". I hope nobody has been injured or killed due to this problem but I can certainly see how it can happen. I have placed front end stabilizers on my truck to stop the problem to the tune of $900 but it only masks the onset of the problem.. This is a factory defect in the way the trucks are built and someone needs to do something.. Soon......
It has been over 10 months since I tried to get my vehicle fixed for an extremely dangerous recall where the left tie rod ball stud on my truck may fracture under certain driving conditions. This could cause loss of directional control and/or crash without warning. I do not know who to contact anymore however someone needs to be held accountable for the lack of responsibility that chrysler is taking. As said before I tried to get this fixed since january of 2014.
Tl* the contact own a 2004 dodge ram 2500 hd. The contact received notification for the federal safety agency campaign number: 13v528000 (steering). However, the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v528000 (steering); however, the parts were not available. The contact believed that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer stated that the vehicle would be placed on a waiting list until the parts became available. The manufacturer was made aware of the delay. The contact had not experienced a failure.
For the 3rd time my 2004- 2500 dodge ram truck has the death wobble. First time 2006 then second time 2010 and now again in 2014. This is a very dangerous experience to occupant's of vehicle and any vehicles near by. A simple man hole in road or a bridge section will cause the truck to shake uncontrollably. This is no prior warning as to when this will happen. Dodge apparently knows about the problem however the service centers claim there is nothing wrong and that all trucks do this. I have owned trucks my whole life and even another dodge truck and have never experienced this until this poorly engineered 2004 truck. **please require dodge to warn all these owners and continue to repair and replace the parts to keep owners safe** my friend had one of these and traded it due to the problem so there for another innocent driver will possible die because they are not aware of the problem. Please please please make dodge corporation stand behind the product that innocent buyers spent their hard earned money on and now have to fear for their life.
I was driving the truck along hwy 5 in northern california in the fast lane when, going over a bridge, the front end started to violently shake. The steering wheel jerked out of my hand, I slowed down and had to pull over in front of another vehicle. Truck continued to shimmy until I came to a stop. I got out and thought maybe I had blown a tire - anything - while stranded on the side of this major hwy with loaded semis lying by. I could not see anything wrong with the truck. Got back in, it happened again some 50 miles later. I had the suspension checked and a part replaced. It happened again this spring 2014. I was told by the dealer that it was my tires. The tires were nearly new the first times this happened. I replaced the tires and am now told I have to replace other suspension parts that are damaged/worn at only 80k miles. I have had trucks, cars, etc, for decades that never had suspension issues like this even when they had over 130,000 miles. It angers me that everyone has problems with these diesel trucks and the dealers get away with poor suspensions. A week ago, I was on the freeway and saw this happen to a truck in front of me. I watched as the person attempted to slow down while trying to gain control of the truck and had to try to get across 3 lanes of heavy traffic to the side of the road. How many people have been killed by this? Injured? I felt badly for them as I know exactly how that felt as they struggled to slow down and get over with semi trucks, cars, etc, fly by them.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v528000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that while driving 10 MPH, the front driver's side tie rod fractured without warning. The vehicle veered to the left and the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic. The technician stated that the front left tie rod needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure and current mileage was 123,000.
Tl* the contact owns a 2004 dodge ram 2500.the contact received a recall notification under the federal safety agency campaign id number 13v528000 (steering however, the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v528000 (steering); however, the dealer stated that the parts were unavailable for the repair and did not know when they would arrive. The manufacturer was notified. The contact had not experienced a failure.
This has been recalled and was notified in december 2013, that parts and service would be available at local dodge/chrysler dealerships. I have contacted two different dealerships, lewis ford chrysler dodge fayetteville, ar. And everett dodge in springdale ar. And was added to there list for repair. It is now june and no response so far. This vehicle is used to tow a horse trailer and there is safety concerns. The response from the dealerships, was that they do not have the part and are waiting, so why is it, it can be ordered and available for purchase with no problems by myself.
I received a safety recall notice (n62/the federal safety agency 13v‑528) to have the tie-rod end replaced on my vehicle. I contacted chrysler and they brought it in to confirm the recall was needed. It was and they put the parts on order. Chrysler supplies my dealership with one set of parts at a time. It takes about two weeks to complete the process per vehicle. I am number 360 something in line to get this repair. At this rate my repair will be completed in about 14 years which I believe is a failure to remedy this defect within a "reasonable time". I am forced to repair the part at my own expense. The notice told me I could submit the receipt for reimbursement but only if I had it repaired already before the recall notice. This seems like a tactic by chrysler to avoid monetary or legal responsibility for the defect. They told me that they were not telling people not to drive their vehicle but doing so was "at the drivers discretion", releasing themselves from liability if a failure occurred.
Tl* the contact owns a 2004 dodge ram 2500. The contact received the recall notice in december 2013 for the federal safety agency recall campaign 13v528000(steering) and notified the manufacturer and the dealer multiple times in reference to the recall. The contact was informed that the parts to repair the left tie rod were not available and there was no estimated arrival time for the parts. The failure mileage was 99,000. Rk
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v528000 (steering) but was informed that the parts were not available. Since the failure was reported in november of 2013 the contact stated there should be a remedy available before may of 2014 and the manufacturer had exceeded a reasonable time for repair. There were no failures at this time.
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that she attempted to have the vehicle repaired per the federal safety agency recall campaign number:13v528000 (steering). The contact stated that she was advised that the parts were not available; as a result the recall repair could not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. There are no failures at this time.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v528000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact stated that when turning the steering wheel left or right, there was an abnormal noise coming from the left tie rod. The failure would occur intermittently. The approximate failure mileage was unknown.
Tl*the contact owns 2004 dodge ram 2500. The contact stated the federal safety agency campaign number: 13v528000 (steering) had surpassed a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was not notified of the delay. There were no failures at this time.
Tl* the contact owns a 2004 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign id number: 13v528000 (steering), however the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for when the remedy part because there was a massive back order. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 6/26/14
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v528000 (steering) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Ran over a pothole at 65 MPH and the front end violently shook. Had to apply the brakes and slow down to 50 MPH in order to gain control. Took it into national tire and battery and $1700 later, I still have the problem. *tr semi truck behind me almost ran over me. Violently shakes. Very scary.
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that the federal safety agency campaign number 13v528000 (steering) had exceeded a reasonable time for repair. The vehicle did not experience the failure.
Going down i94 I drove over a very small pot hole and the truck started to violently shake almost causing me to loss control. I slowed down to 45 on a posted 70mile freeway during rush hour to get it under control. It has happened 2 times scents. The truck is at the shop now.if u look at the internet there are many people with is problem called death wobble and it is not a easy fix dodge needs to be held responsible before someone gets hurt.
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that while driving 65 MPH, the vehicle started to shake abnormally. The contact took the vehicle to dealer for repairs however, the dealer was not able to repair the vehicle because the parts needed to make the repair were not available. The contact stated that the vehicle was included in a manufacturer's recall and the repairs were to be made under the recall however, the vehicle could not be repaired until the necessary parts were made available. The failure mileage was 190,000.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign id number 13v528000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part. The manufacturer was not notified of the problem. The contact had not experienced a failure.
2004 dodge ram 2500. Consumer writes in regards to tie rod ball stud recall notice, heater controller unit, front end steering control and suspension issues. Consumer seeks reimbursement for repairs. *smd the consumer stated the steering box and power steering pump were replaced. The source was metal shavings in the steering box. Also, it was noted the sway bar links were worn out, and the dealer was unable to perform a full alignment, because the upper ball joints were loose. The consumer had to manually move the heater blender door, in order to turn off the heat. The check engine light illuminated, which was traced to a frayed wire, and eventually fixed. The consumer stated a service advisor informed him, nothing needed to be done to the vehicle, as far as the recall was concerned, after only looking at the vehicle for a few seconds.
Tl* the contact owns a 2004 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2004 dodge ram 2500. The contact stated that there was a recall under the federal safety agency campaign id number 13v528000 (steering) however, the needed part was unavailable to perform the repair. The dealer informed that the contact would be placed fifty fourth on the waiting list and the part would be sent every twenty one days. The manufacturer was not notified of the defect. The contact had not experienced a failure.
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