The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of the federal safety agency Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available. Two local dealers were contacted and confirmed that the recall parts were on back order and it was unknown how long it would take for them to be delivered. The recall part for the passenger side was the part that is on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Â
2004 Dodge RAM 2500 steering problems
140 complaints (24% of all complaints for this car). Typical mileage when it fails: 94,972. 4 crashes reported.
- owner complaints
- 140
- of this car's complaints
- 24%
- typical mileage
- 94,972
- crashes
- 4
- recalls
- 2
Which part fails
- Gear box (other than rack and pinion)4
- Linkages: tie rod assembly3
- Column1
At what mileage
Complaints by mileage at the time of the problem.
Dodge RAM 2500 steering problems in other years
Specific symptoms reported on the 2004 Dodge RAM 2500 steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: linkages: tie rod assembly
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
- Risk
- A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- Remedy
- Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N62.
Recall number 13V528000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.
- Risk
- This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
- Remedy
- Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 11V350000 · Recall details
Related investigations
Chrysler's execution of 13V‑528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V‑528 and 13V‑529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to the federal safety agency. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
AQ14003
What 2004 Dodge RAM 2500 owners say
Most recent owner complaints, unedited.
The contact owns a 2004 Dodge Ram 2500. The contact received notifications of the federal safety agency Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My vehicle had wat is known as the 3rd gen steering assembly. Which is known and reported by multiple consumers to cause wat everyone calls a death wobble " Death wobble happens in Jeeps, 4x4s, and trucks when rapidly rotating steering wheel components cause your steering wheel to move rapidly from side to side. This causes your vehicle to feel like it's about to fall apart and you want to hold onto the steering wheel for dear life." Which cause me to nearly crash multiple times and the only way to get it to stop is to slow to speeds below 30. So I did research on how to correct this problem I found the only true fix would be to redo the whole assembly with the 4th gen assembly. Now that my issue is fixed I'm now worried about other drivers of the same vehicles safety. And wonder why no recall was made even though the dealer know of the issue thus coming up with the 4th gen assembly.
When driving over some overpasses on highways the "bump" causes the whole front end to shake and makes steering very hard to maintain. I have heard this called "the Dodge death wobble" and has been reported by many other Dodge Ram owners. I have had all of the ball joints and tie rod replaced. This is a highly disturbing occurrence when traveling at a speed of 65-70 mpr on a highway. This has happened to me more than once and is a very scary feeling, thinking my front tires are coming off. Is there a recall to correct this?
dodge death wobble. this death wobble started prior to my 100000mile warranty expired, but by the time i drove the truck home, it was over the milage. After a lot of bs and a fee, Dodge "fixed" my problem. ( for a while) They have refused to re-repair their bad design since. .I've spent many hours and money temporarily repairing their front end design. If i hit a bump in the road while exceeding 55 mph the truck violently shakes and i cannot control the direction. I went off the freeway in Salt Lake this last weekend after putting new tie rods (again) on the front end. You know what this is ! Dodge has never remedied this situation. !
The ball joints were replaced when I purchased the truck, the complete front tie rods as a kit were replaced this week now to get a wheel alignment I have to replace the lower intermediate shaft on the steering column? I went to dodge and was told the steering shaft is available but would not work as I needed to replace the upper as well as it is no longer available that dodge upgraded the item? The total cost would be $600+ for both? If the steering components for driving have been upgraded and the original is no longer made available why is this not a recall? If the u-joint fails the truck is going to be unsteer able? Why was an upgrade done and no one informed? Why does the cost go to me when I should be able to buy the oem section that was made in 2004? It is discontinued every where on line for purchase. There fore there is a defect or issue that has been identified and not shared with the public!
At highway speeds of 70mph after hitting the slightest of bumps or bridge joints the front end of the truck would violently shake so bad that I couldn't control it and sent the truck sideways almost flipping it and hitting a tractor trailer but thank god I didnt. My wife and kids were driving it and at 60 hit a bump and she also almost wrecked it with our kids in the truck! Its been in the shop and at this point im paying someone else to own it. Im a ford guy and stepped out to try something different and am now wasting my hard earned money and im pissed. I want my f250 back.
Death wobble at highway speed.
My truck is only used for towing a fifth wheel, thus the low mileage. On a trip, the truck stalled with no warning on the freeway, lost power, power brakes and power steering in the 2nd from right lane. I was barely able to pull it over and stop, in an unsafe area. 4 hrs later a tow for truck and 5th wheel was arranged. The tacoma dodge dealer replaced the lift fuel pump with an in tank lift fuel pump. Apparently the block mounted pump "always fails around 70k miles", which is what my truck has logged. The heat kills the pump. I paid $2106.47 for the repair. The new pump failed in less than 6 months or 2k miles. The everett dwayne lane dealer has the truck now for two weeks, and cannot get the warranted pump replaced for another 2 weeks due to back order from mopar. I believe the pump to be a defect causing extreme safety hazard, as no warning loss of power steering and brakes are affected. Seniors often drive rv's, many would not be able physically to handle the rig with this failure. Eventually a death will occur, and probably many already have that I am unware of. Recall should be immediate. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cw
Tl* the contact owns a 2004 dodge ram 2500. While driving approximately 10 MPH, the power steering gear box side bolt sheared in half. The vehicle was towed to an independent mechanic and repaired. The mechanic informed the contact of a possible recall, but the contact did not have the recall information available. The contact called lithia chrysler jeep dodge of grants pass (1421 ne 6th st, grants pass, or 97526) and was informed that the VIN was not included in a recall for the failure. The manufacturer had not been contacted. The failure mileage was 152,073.
Questions about the 2004 Dodge RAM 2500 steering
Does the 2004 Dodge RAM 2500 have steering problems?
Owners have filed 140 complaints about the steering of the 2004 Dodge RAM 2500, 24% of all its complaints, more than any other problem.
At what mileage do 2004 Dodge RAM 2500 steering problems start?
The typical (median) mileage in owner complaints is 94,972 miles.
Was there a recall on the 2004 Dodge RAM 2500 steering?
Yes, 2 recalls: 13V528000, 11V350000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge RAM 2500 have bad steering?
The Dodge RAM 2500 model years with the most steering complaints are 2006 (231 complaints), 2011 (210 complaints) and 2007 (200 complaints).
Other 2004 Dodge RAM 2500 problems
Transmission 110Suspension 106Airbags 90Electrical 47Engine 37Body 35Fuel system 33Visibility 30Lights 26Brakes 18Acceleration 17Wheels 13Tires 8Locks 7Driver assistance 3Seat belts 1
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