Tl* the contact owns a 2012 ram 2500. While driving approximately 40 MPH, the vehicle stalled without warning. The vehicle restarted normally. The contact stated that the failure occurred on a daily basis for approximately one month. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 37,000. *dt
2012 Dodge RAM 2500 engine complaints
Page 2 of 3: complaints 11 to 40 of 51, newest first, as owners wrote them.
Tl* the contact owns a 2012 ram 2500. While driving approximately 25 MPH, a rattling noise was heard from the vehicle without warning. The vehicle was pulled over to the side of the road and towed to an independent mechanic. The technician diagnosed and replaced the water pump. The dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 67,197.
We took our truck to the dealership for a brake recall. After the recall was fixed, my dad was driving home on the freeway with my truck when my check engine light started flashing and blinking. It was almost immediately after that the truck started to shake and was having a hard time accelerating. He got the truck to my house. I drove it straight to the mechanic a few miles from my house and experienced the same issues. Whenever I would slow down the truck would start shaking. It was extremely hard to accelerate and made it difficult to turn as I didn't know if it would actually go. I didn't want to be stuck in oncoming traffic. The check engine light was continuously blinking and beeping. After a tow truck took it back to the dealership, they said the cam shaft and lifters needed to be replaced. We were told it would be a very expensive repair. After looking online, there were many forums where people had expressed concern about this same issue in 2011 and 2012 dodge ram trucks. There were no indications that there were any issues with the truck before it happened.
Tl* the contact owns a 2012 ram 2500. While driving various speeds, the contact heard an abnormal noise when the steering wheel was turned left or right. The vehicle was taken to an independent mechanic who diagnosed that the exhaust manifold fractured. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 52,000.
Tl* the contact owns a 2012 ram 2500. The contact stated that all the warning indicators illuminated and the gear shifter failed to shift into park. The contact used the emergency brake to stop the vehicle. The vehicle was towed to landers chevrolet of norman (1221 ed noble pkwy, norman, ok 73072, 405‑321‑7021), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that she was unaware of the federal safety agency campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags) ,and 17v821000 (power train). The failure mileage was approximately 100,000. Parts distribution disconnect.
While driving normally at a speed approximately 45 MPH, the truck flashed the check engine light a couple times and chimed, then I lost all power. The power steering was disabled, and I had to manually guide the truck off the roadway into a private drive and call for a tow. I was told by a shop that the valve seat of cylinder 1 failed and broke apart inside the cylinder and damaged the cylinder while allowing oil into the cylinder as well. I am told the engine needs replacement. I am waiting for the shop's diagnosis documentation.
Tl* the contact owns a 2012 ram 2500. When starting the vehicle, the water pump failed. There were no warning indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 50,000. The VIN was not available.
Tl* the contact owns a 2012 ram 2500. While operating the vehicle, the message "key not recognized" displayed and the instrument panel gauges malfunctioned. While attempting to start the engine, the vehicle could not immediately be started. After finally starting the engine, the vehicle would suddenly shut off while driving. The vehicle was taken to the dealer (red bluff dodge, chrysler, jeep, ram, 545 adobe rd, red bluff, ca 96080) where the win module and brake controller were replaced; however, the failures recurred. The vehicle was taken back to the same dealer, but the failures could not be duplicated and no repairs were performed. The failure mileage was 93,000. *tt updated 9/24/18
Tl* the contact owns a 2012 ram 2500. While starting the vehicle, the contact noticed an abnormal sound and transmission fluid on the ground underneath the vehicle. The vehicle was taken to the dealer (ryan chrysler dodge jeep, 1212 2nd st w, williston, nd 58801), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified. The contact referenced the federal safety agency campaign number: 17v562000 (engine and engine cooling), but the vehicle was not included in the model year for the recall. The failure mileage was 75,000.
Back in september 2017 I was at work at offutt air force base when I received several messages from the papillion fire department, the la vista police department, and my apartment staff had been desperately trying to get ahold of me to let me know that my ram 2500, which I had not driven in over 10 days, had caught fire under the hood in its parking spot near my apartment building. My first thought after being completely blown away by the fact that a lightly used truck that hadn't even been driven could spontaneously catch itself on fire was that thank goodness the truck was parked outside and not in my garage. When I got to my truck I saw that the fuse box was melted as well as all the wires leading to and from the fuse box. I had the truck towed to a local ram dealership and I contacted ram and chrysler special investigations who refused to provide me with any details other than the vehicle was no longer under warranty.
Tl* the contact owns a 2012 ram 2500. The contact stated that on several occasions while driving at approximately 30 MPH, the vehicle lifters detached. In addition, the check engine warning light illuminated. The contact mentioned that the vehicle misfired. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector, the spark plugs, and coil needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and informed that the vehicle was not included in a recall. The failure mileage was approximately 115,000.
Tl* the contact owns a 2012 ram 2500. The contact stated that the vehicle shook while driving highway speeds. The contact took the vehicle to the dick huvaeres dealer where it was diagnosed that the ticking in the motor was due to a faulty water pump. The dealer replaced the water pump; however, the failure recurred. The contact returned the vehicle to the dealer, but the cause of the failure could not be determined. After returning home from the dealer, the vehicle suddenly caught fire while parked in the driveway. The contact called the berlin township and elmont fire departments to extinguish the fire. A fire report was filed. The vehicle was salvaged. There were no injuries. The manufacturer was made aware of the failure and opened case number: [xxx]. The approximate failure mileage was 89,000. *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Have a shake in the truck! Have taken it in many time to be fixed! For four years have heard it normal to you will have to live with it. Finally after 6 or 7 dealer one decided it would open it up. The hooked it up to this machine that would tell them were it's coming from. They tell me the only thing they can find is a trans mount. So after that they open the rear end they had to rebuild it. Then they had to put all new from rear end up to the engine while power train. It still had a shake! Then they got an ok to open the engine from chrysler. So they adjusted the value lash. O almost forgot the dealer had my truck 7 months to fix the problem. So when I picked it up from szott m-59 on thursday at around 7 pm and buy saturday morning truck is on fire in drive way at about 9 am. I drove it on friday ,I parked it by 4 pm . So it was off for about 17 hours or so. Have no idea why there was a fire. Really would like to no what happen. Hearing that there is a problem with alternator. But with the dealer taking of the top of the motor off to readjust the valve lash.I think they had to take of the wire harness and battery cables to work in it. Would love to find out what went wrong!!!!!!!!!! The truck was in driveway facing south wind was coming from the south. Temp out side warm. Truck was shut off around 4pm fri. Fire looked like it started on driver side. Looked like battery area is were the fire started driver side. I have to much paper work to send!!!!
When operating the vehicle it will unexpectedly turn off, wheels lock up, steering locks up, engine stops completely no matter what I am doing. As of late this has been happening more frequently. After research was done, it's the ignition switch problem that will cause death or serious injury. This truck has done this on the interstate, hwy, and city streets while driving at various times. This is our only vehicle and is used to drive my 4 children around, ages 17 to 1yr old.
Tl* the contact owns a 2012 ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Exhaust small in cab win using the engine brake.
Tl* the contact owns a 2012 dodge ram 2500. The contact stated that while driving at various speeds, the exhaust fractured causing the emergency brake wiring and the ABS wiring to melt without warning. The vehicle was taken to a dealer where it diagnosed that the exhaust pipes ,the ABS, and the wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Prior to epa emissions recall I would achieve diesel fuel efficiencies as high as 21 mpg highway, pulling a 18 foot trailer at a 1 hour duration. The city mpg averaged to 13-15 mpg, since the emissions recall update made on this vehicle, mpg has averaged between 10-13 mpg on highway with no load/no trailer and averages between 9-11 mpg in city. These benchmarks have been consistently compared and road conditions have been same. To add to this issue, there has been a loss of power that has caused unexpected hesitation in a number of instances. Several times I was put in harms way as crossing city divided highway, crossing streets and/or dividing highways where that multi-directional traffic lights are not always present. To further explain, realizing the power pickup was not present and turbo did not seem to be 'spun up' even though acceleration was increased dramatically. Note, to help to possibly remediate these potential accident occurrences, I must power brake and increase engine RPM's to help bring the vehicle to a power level to reduce the risk of power latency. This sometimes helps but not always because power impotency seems to be unpredictable at times.
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 14v635000 (fuel system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The VIN was unknown. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The vehicle was included in the federal safety agency campaign number: 14v635000 (engine). The contact received a recall letter in january of 2015. The dealer stated that the parts were not available to perform the recall repair. The vehicle was not repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). Two dealers stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/13/15
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number:14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/11/15
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number:14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 5/28/15 *ta the vehicle was repaired under recall. Updated 11/23/2015
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/8/15
Tl* the contact owns a 2012 dodge ram 2500. The contact received a notice for the federal safety agency campaign number: 14v635000 (engine and engine cooling); however, the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Ma 08/05/15
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