Recall p65, received notice in oct. 2014, contacted dodge day letter was received. Asked if vehicle was safe to drive at which time they stated "we can not tell you if your vehicle is safe or not", asked to schedule service and informed no parts at this time...fast forward 5 months..on the dodge website it clearly states my vehicle must be inspected for fuel leak on this recall...so I call dodge and once again I'm told no parts yet, they don't even know what parts are needed, so I once again asked if the vehicle was safe to drive and that I won't have an engine fire and received the same response as last time...I asked if at least my vehicle can be inspected to see if it has a fuel leak so I know if it's safe to drive and the response was no, since no parts, "its a liability issue if they inspect and don't have parts".....nor will they provide a rental and guess what if it catches fire they won't pay for it...I didn't spend over 50k to have a lawn decoration, I bought the vehicle to drive!
2012 Dodge RAM 2500 engine complaints
Page 3 of 3: complaints 41 to 51 of 51, newest first, as owners wrote them.
Chrysler has had the federal safety agency campaign number: 14v635000 component(s): engine and engine cooling , fuel system, diesel in effect since october 2014. My truck has this recall problem. I continually have engine code p2609 active. I have contacted chrysler about this and all they will say is that the repair parts are not available. My truck is still under warranty but chrysler will not repair the truck. Along with the "check engine light", I have a diesel fuel smell entering the passenger compartment at various times. Chrysler will give me no date as to when they will repair this problem. The local dealers say they can do nothing until chrysler get the repair parts needed. It seems logical that if chrysler has issued a warranty on a vehicle then they should be able to repair the vehicle.
Tl*the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
Tl*the contact owns a 2012 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Dodge has issued a recall from october 7 2014 for recall p65 / agency14v-635 stating that the diesel fuel heater may overheat leak diesel and cause smoke under the hood or catch fire. After having service at the dealer they stated they have no fix yet or parts for this safety issue which may cause a fire, here are their words from their website under recall status for my VIN incomplete but repair parts are not available. This is the second safety issue where dodge ram has had a safety issue but no parts the first was the left tie rod where they had no parts available. Why are they allowed to issue safety recalls and have no parts to fix issues that could cause the vehicle to catch on fire or smoke this places people on the road at risk.
Tl* the contact owns a 2012 dodge ram 2500. The contact stated that while the vehicle was on and in park, the undercarriage area of the cabin caught fire which causing the vehicle to become engulfed in flames. The contact did not disclose if a police report was filed or not or how the fire was extinguished. The vehicle was destroyed. The contact received the federal safety agency campaign id number: 14v635000 (engine and engine cooling, fuel system, diesel) after the failure was experienced. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
Towing 5th wheel trailer uphill in low gear, lost power,big bang smoke fire.!!!
When driving the truck I will occasionally smell a very strong diesel exhaust odor from the A/C vents in the cabin of the truck, only when fresh air is selected (not recirculate). I have noticed this smell only occurs when coming to a stop, and usually corresponds when the truck is in a regeneration process. The only indicator I have for regeneration is severely decreased fuel mileage the very strong untreated exhaust smell being emitted into the cabin of the truck. After 5 visits to the dealership for attempted warranty repair, the truck still was not repaired and the condition continued. I contacted chrysler's customer care and to seek resolution and was assigned a case number. In the meanwhile, I was instructed by the dealership to keep the ventilation system in recirculation mode to avoid breathing in the exhaust fumes. Subsequently, after several different conversations with chrysler customer care staff, I was informed this is a "characteristic" of the vehicle and that I reserved my legal rights to pursue action. Chrysler knows this is a problem, and would rather seek protection from legal settlement or some other means to avoid addressing the problem. I don't think the owners of these vehicles (including myself) should be exposed to untreated exhaust in the cabin of the truck, period. This is a carbon monoxide safety hazard that needs to be reviewed and addressed. Upon research I discoved similar compliants were made to the federal safety agency for model years 2010 and 2011. Additional research shows other ram 2500/3500 owners with the 6.7 cummins turbo diesel have the same issue. I have documentation of all the dealership visits, all the times/dates and names of the chrysler employees I spoke with, along with my original complaint sent to chrysler. Furthermore, I have the research documentation available from other the federal safety agency compliants.
When driving at slow speeds ( 0 - 45 MPH ) or stopped deisel exhaust enters the cab through the air vents due to a leak under the hood. I have been told that this is normal by the dealer and the manufacture's rep. The truck has spent a total of 35 days in the shop so far, with no resolution. I have tried to lemon law the truck but since the dealer refuses to change any parts, I cannot.
While driving on the highway traffic ahead was coming to a stop because of a truck making a left hand turn I applied the brakes and the engine continued to stay at the same speed.I avoided an accident by shifting into neutral and noticed that the engine was running at 1,800 RPM.I then put the truck into drive with the brakes applied and it started to downshift the transmission very hard. This occurred several other times as I drove home. I took the truck to the dealer the next morning and had it serviced for a recall and the problem of a stuck throttle which I thought to be the problem.I was called back to pick up the truck on 1/10/2014 and immediately had the same problem later that day. I took the trick back to the dealer on 1/13/2014 and have yet to receive an answer to the problem only that they can not find a problem with it. This concerns me very much as this condition could and will in the future cause an accident,injury or death should it occur again.
Tl* the contact owns a 2012 dodge ram 2500. The contact stated that the computer system would not work in cold weather, causing all of the gauges to malfunction. The vehicle was taken to the dealer who could not locate or diagnose any failure with the vehicle. The manufacturer was notified who informed him to take the vehicle back to the dealer for a second diagnostic test. The vehicle was not repaired. The failure mileage was 16,487.
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