Tl* the contact owns a 2008 dodge ram 3500. While driving approximately 15 MPH, the steering and braking ability seized. The contact also heard a thumping noise. The contact stopped and exited the vehicle and noticed that the passenger side tie rod was fractured. The vehicle had to be towed to the dealer where it was diagnosed that the passenger side tie rod was fractured and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 170,000.
2008 Dodge RAM 3500 steering complaints
Page 2 of 4: complaints 11 to 40 of 94, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2008 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 15v313000 (air bags) and 13v528000 (steering) and was not able to schedule the repair within a reasonable time frame. The dealer only indicated that they would order the parts for several months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and was unable to determine when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the steering gear box was replaced twice because it was defective. The contact stated that it needed to be replaced a third time. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 160,000. Updated 02/02/16*lj; updated 04/30/18*jb
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the front passenger side wheel and tire separated from the vehicle while entering a parking area. The vehicle was towed to an independent mechanic who diagnosed that the front passenger side tie rod fractured. The vehicle was repaired and the tie rod was replaced. The manufacturer was contacted. The approximate failure mileage was 80,000. Updated 04/04/16*lj the consumer stated the manufacturer claimed only the left tie rod was an issue. Updated 04/06/16.
Between the speeds of 50/75 hitting bumps separation of road & bridges will trigger the death wobble I been dealing with this issue for almost 6 yrs I've installed new track bar,inner & outer tie rods last mont keeping the tires rotated & balance almost got rearend by 18 wheeler had to slm on brakes lock em down to stop this brutal shake very irritating dealing with this at several times it will shake into the other lane almost causing wreaks please help thanks [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When I pulled out of an intersection, reached a speed of 25mph, the truck jerked left uncontrollably. Finally stopped wen I hit a ditch, looked, tie rod had came apart.
Tl* the contact owns a 2008 dodge ram 3500. While driving over rough terrain at approximately 70 MPH, the steering wheel felt loose and there was a loss of steering in the front end of the vehicle. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the tie rod was faulty and the front end tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 115,000. Updated 09/10/15*lj updated 10/27/2017
Drive down the freeway at about 80 MPH and hit a bump in the road. The steering began to shake very violently. I had to slow the truck to almost a complete stop before the steering would stop shaking. This could have caused a major accident.
While traveling south on highway 31 in gallatin, tennessee at approximately 10 miles per hour, the right steering arm broke rendering my truck uncontrollable. This was after having received two recall notices on the steering arm and taking it to the dealership twice and each time being told that those arms were not on the recall.
Tl* the contact owns a 2008 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering). The contact mentioned that two authorized dealers were contacted and they stated that the parts were not available for an extended period of time. The dealer did not provide a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Approximately 3 months (and 2637 miles of highway driving) after having safety recall n62 / the federal safety agency 13v‑528 work accomplished by landers mclarty dealership in huntsville alabama, the drag link disconnected disconnected from the right tie rod at approximately 40 MPH. This resulted in a complete loss of steering and caused my vehicle to cross opposing traffic lanes and enter a ditch before I could stop the vehicle. The recall repairs were not conducted per dealer service instructions. Landers mclarty dodge service manager had provided me an e-mail indicating "I have talked to all 3 of the technicians that perform this recall, and they all stated that they use an impact gun to actually install that nut, due to the teflon that is on the inside of it to keep it from backing off after it is installed. It is very tough and is very time consuming to install with hand tools." the dealer service instruction state at step #16. Connect the drag link to the right tie rod end (figure 8). Tighten the new drag link retaining nut to 96 ft. Lbs. (130 nm). The associated figure 8 clearly indicates the use of a torque wrench and is labeled as such. Being an engineer and familiar with lock nuts and bolted joint design, I believe the use of an impact gun for installation could result in a broken/cracked nut, or loss of the teflon locking feature due to heating or mechanical abuse during installation. Landers mclarty should re-accomplish recall work for all vehicles that used impact gun to accomplish the repair.
We just bought a used pickup that has an open recall...chrysler n62...on the steering. After taking it to the dodge dealer for inspection, we were told the parts to repair this recall would take anywhere from 2-3 years to get from dodge. This is not acceptable, as we bought this vehicle to use, not sit and wait for parts. This is a safety recall, and I demand the repairs be completed in a timely manner, not 2-3 years. I would accept 2-3 weeks. Please let me know what my options are. Thank you
Tl* the contact owns a 2008 dodge ram 3500. The contact had been waiting since january of 2014 to have the vehicle repaired according to the federal safety agency campaign numbers: 13v527000 (steering) and 13v528000 (steering). The dealer stated that they were unable to obtain the parts for the repair and that their lift was not large enough to lift the contact's vehicle. The VIN was unknown. The contact had not experienced a failure.
2008 dodge ram 3500. Consumer writes in regards to the length of time to complete recall. *smd the consumer was placed on a waiting list, because the parts were not available. Recall# 13v529000. *jb the consumer found a dealer, to replace the tie rod. Updated 09/25/14
2008 dodge ram 3500. Consumer writes in regards to left tie rod recall issues. *smd the consumer stated the dealer only looked at the left tie rod, and stated the right side was not included in the recall. The next day, the consumer called customer service, where he was informed the dealer should have replaced both tie rods. The dealer did not agree, that both sides were supposed to be replaced. When the consumer called customer service again, he was informed, the right side was not covered.
Tl* the contact owns a 2008 dodge ram 3500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering); however, the part for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact received a notification for recall the federal safety agency campaign number 13v529000 (steering). However, the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact received the federal safety agency recall campaign number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer stated that the vehicle would not be repaired for one year since there was only one part per week being sent by the manufacturer. The contact was placed on a massive waiting list. The manufacturer was not notified of the delay. There were no failures.
Tl* the contact owns a 2008 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v528000 (steering). The contact stated that the repair had exceeded a reasonable amount of time. The dealer indicated that the parts were unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/03/14*lj the consumer stated the vehicle was repaired on 08/11/2014. Updated 09/10/2014
Tl* the contact owns a 2008 dodge ram 3500. The contact received a notification for the federal safety agency campaign number: 13v529000 (steering). The contact stated that the dealer was contacted numerous times and they were unable to provide a specific date of when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. The manufacturer was not contacted.
Tl* the contact owns a 2008 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v528000 (steering) and the federal safety agency campaign number: 13v529000 (steering). The contact was informed by the dealer that the parts were unavailable and did not give a specific date as to when they would arrive. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact received notification of the federal safety agency campaign numbers: 13v528000 (steering) and 13v529000 (steering) however, the parts were unavailable. Neither the dealer nor the manufacturer could provide a specific date as to when the parts would arrive. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated the federal safety agency campaign number: 13v529000 (steering) had exceeded the reasonable amount of time for repairs. The dealer stated the parts were not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering). The dealer stated that the parts were unavailable to repair the vehicle. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealers were receiving two parts every per month. The contact felt that since the failure was reported in november of 2013, a remedy available should have been available before june of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
2008 dodge ram 3500. Consumer writes in regards to left tie rod ball stud recall notice. *smd the dealer informed the consumer, it would be at least six months, before the vehicle would be fixed.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the vehicle was included in the federal safety agency campaign number: 13v529000. The contact received a recall letter in december of 2013. The dealer informed the contact that he was number 100 on the waiting list. In addition, the dealer informed that only one part per week was being delivered to the dealership. The manufacturer was notified that the recall repair was not being performed in a reasonable amount of time. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repairs. The dealer advised the contact that the part was not available for repair. The manufacturer was made aware of the failure however, declined to provide the contact an estimated time for when the recall repair would begin. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was only receiving one recall kit every two weeks. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 (steering) number had exceeded a reasonable time for repair. The dealership stated that the part was not available for repair. The vehicle did not experience the failure.
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