I received safety recall number n49 / the federal safety agency 13v‑529 in january 2014. I have contacted my local dealer - (where I purchased the vehicle and where I have warranty and regular work done)tommy vaughn dodge 4850 east interstate 10 ? Columbus, tx 78934 on two different times in person. Both times I was told I would be put on their "waiting list" but that they only did one recall repair per week due to part supply restrictions by the manufacturer. I sent e-mail requesting to know when my repair would be completed - they failed to answer my e-mail.
2008 Dodge RAM 3500 steering complaints
Page 3 of 4: complaints 41 to 70 of 94, newest first, as owners wrote them.
Tl* the contact owns a 2008 dodge ram 3500 quad. The contact received notification of the federal safety agency campaign id number: 13v528000(steering) however, the part needed was unavailable to perform the repair. The manufacturer was not notified of the failure. The approximate mileage was unknown.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number:13v529000 (steering) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the notification in january of 2013. The dealer advised the contact that they only received three recall kits per week and that there was a waiting list of 150 other vehicles that were in need of the same recall repairs. The manufacturer was contacted and advised that the repair kit was also recalled and the dealer would receive the newly manufactured part when it became available. The contact had not experienced a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he received recall the federal safety agency campaign number: 13v529000 (steering) in december 2013. He attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. There are no failures at this time. Updated 05/28/14 ma updated 06/04/2014
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number: 13v529000 (steering ) in february 2014 and attempted to get the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the vehicle vibrated while driving and the front tires became prematurely worn. The tires were replaced several times and the front suspension was also replaced however, the failure was not corrected. The contact also stated that the federal safety agency campaign number 13v529000 (steering) was received however the part was not available for repair and the vehicle was experiencing the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 38,000 and the current mileage was 46,000.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was only receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
I received a safety recall notice n49/the federal safety agency 13v‑529 in january 2014. I called flower motor company in montrose co. I was informed by service department that parts were not available yet. Called back on february 27, 2014 and was told that flower motors could order 1 part every 14 days. I was put on a waiting list of over 100 people. I called chrysler the same day and confirmed that they are limiting small dealerships to 1 part every 14 days and large dealerships to 1 part every 7 days. I believe this is a safety problem and chrysler is not dealing with it in a responsible manner. I feel that chrysler is more interested in not spending money than they are in the safety of their customers. I hope you can rectify this safety concern.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the recall letter december 2013. The dealer advised the contact that the part was not available for repair and the contact was number 26 on the waiting list. The VIN was not available. The contact had not experience a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v529000 (steering) had a exceeded a reasonable time for repair. The dealer was contacted and advised that the part was not available, and placed the contact on a waiting list. The contact did not experience a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that while entering a driveway at approximately 30 MPH, a loud noise emitted from the front end of the vehicle. The contact attempted to reverse and discovered that the power steering assist ahd failed. The vehicle was towed to the dealer, who performed a diagnostic and advised that the steering linkages had failed and would need replacing. The manufacturer was also contacted and advised that the steering linkage failure was not caused by the defect described in the federal safety agency campaign number: 13v529000 (steering). The vehicle was not repaired. The failure and current mileage was 46,000.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number 13v529000 (steering) and was informed by the dealer that the parts were not available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. Updated 04/14/14 ma updated 04/18/2014
Tl* the contact owns a dodge ram 3500. The contact stated that the vehicle was included in the federal safety agency campaign number: 13v529000 (steering) but had surpassed reasonable time for repair. The dealer was contacted and stated that the part was not available for repair. The manufacturer had not been contacted. The contact had not experienced a failure.
My wife, [xxx], and I recently had our 2008 dodge ram 3500 serviced at lithia, in anchorage, alaska, on monday, 20 january. We made an appointment and brought in the vehicle primarily for the recall on the steering. Since we were coming in to get that taken care of, we also decided to get the agr valve cleaned and a oil change. We never did get the steering recall taken care of because the service person, [xxx], said we did not need it replaced and I said I wanted it done anyway and then eventually he admitted he did not have the parts. This is unsatisfactory. Why would you not have the parts if that is why I made the appointment for in the first place? In the end, we were told it would cost $3000 and then $2300 and then $1500 and we actually ended up paying just under $1000 for the agr valve cleaning and oil change and never got the recall taken care of. And when I got home I opened my hood and noticed the cap was hanging off on my radiator overflow. [xxx] said he would order the recall parts and put our name on it and have it there for the future. At this point I don't want your agency to ever touch my vehicle again but I would like to get the steering recall taken care of. We are very unhappy now that we have to go back and spend a day or 2 dealing with this again...it does not engender confidence. Thought you would like to know this dealer failed to remedy this defect and that is why I'm complaining...we did not get our steering recall taken care of even though that is what we scheduled an appointment for and we feel we were lied to just so we would bring in our vehicle and so they could come up with other reasons to work on the vehicle and get money out of us. We have not received a call as of today, 1 feb, that the recall steering parts have come in yet. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number: 13v528000 (steering) had surpassed a reasonable time for repair. The dealer stated that the parts are available. The manufacture stated that only 3 repair kits were being provided per week. The vehicle was not repaired. The contact had not experience a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that the federal safety agency campaign number 13v528000 (steering) had exceeded a reasonable time for repair. The dealership advised that the part was not available and the contact had to be placed on a six month waiting list.
While driving down the road whether it is on the highway running 65-75 or on a side road running 45-60 if you hit a bump, come off a bridge, or drive over anything that is not smooth road the vehicle will go into an uncontrollable wobble/shake. In order to regain control of the truck you have to slow down slowly and steadily and pray you don't start changing lanes because when she starts shaking it's driving itself! I know I'm not the only person that experiences this. The federal safety agency needs to put some heat on dodge about this because it's going to get someone hurt!
Tl* the contact owns a 2008 dodge ram 3500. The contact stated while driving approximately 35 MPH steering failed causing the contact to crash into a parked vehicle. The vehicle was not destroyed. The vehicle was towed to an independent mechanic. There were no injuries. A police report was filed. The mechanic diagnosed that the steering gear ball joint needed to be replaced, and also an alignment and the frame had to be straightened. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
Tl* the contact owns a 2008 dodge 3500. The contact received notification of the federal safety agency campaign number:13v528000 (steering) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that he received notification of the federal safety agency campaign number 13v529000 (steering) and was informed by the dealer that it would be 25 weeks before the vehicle could be repaired. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The VIN was unavailable. Updated 2/11/14
Tl* the contact owns a 2008 dodge ram 3500. The contact stated there was a recall associated with the federal safety agency campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experience a failure. Updated 1/7/14
Tl* the contact owns a 2011 dodge ram 3500. The contact stated that the front driver and passenger side tires were worn from the inside. The vehicle was taken to the dealer where it was determined that the tie rod ball stud had failed. The vehicle was repaired under the federal safety agency campaign number: 11v350000 (steering) but the failure recurred. The manufacturer was not contacted. The failure mileage was 30,000 and the current mileage was 50,000.
Vehicle has a death wobble, dealerships keep replacing steering damper, three times since 2009, it comes on unexpectedly, the problem is in the front end, just turned 40,000 miles, I will not allow anyone to drive this truck, it is an accident waiting to happen, dodge dealerships will not resolve the issue correctly. Thus why it has only 40k on it. I do not want to even drive it over 45 MPH. It has the problem again, I would like to trade it in, but do not want to give someone this headache. I will not even drive with my children in this truck. Also have had egr valve issues. Please force dodge to do something before someone that does not know how to handle vehicles like this get behind the wheels and kills a family. Thank you.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that while driving 40 MPH, the vehicle began to shake violently. The contact had to decelerate in order to regain control. The contact moved the vehicle over and looked under the vehicle where she noticed that the front passenger side lower control arm was fractured. The contact drove the vehicle to the dealer for inspection where they stated that both control arms needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and stated that she needed to pay for the repair and they would refund her the money for the parts but not the labor costs. The failure mileage was 58,000. Updated 10/26/12 *cn the consumer stated that after the failure recurred. The dealer found that the steering stabilizer had failed and replaced it at no charge. The vehicle was repaired. Updated 11/13/2012
Driving 40 MPH over a bridge, the front end of the vehicle became completely uncontrollable. The front wheels were violently shaking and the steering wheel could not be controlled due to the abrupt and violent steering shaking and vibration. It felt like the front wheels were going to break off the truck. I had to jam on the brakes and come to a complete stop in traffic.
Pulling out from carport turned sharp to the left herd a loud pop. Got out the truck to see tie rod snapped at the ball joint.
Death wobble! I hit a pot hole or rough bump in the road and the suspension shakes so violently that I could hardly hold on to the steering wheel. All the items on the console went on to the floor, cleared the dash and center console. This was the first of 5 times I have had this happen. 3 times when coming off a bridge deck. All times the truck is at approximately 65mph. The only way to stop the violent shaking is to brake and bring the vehicle to a near stop. The problem with this is its always happened on the freeway where there are other vehicles all around. Very dangerous and scares the life out of me. I have replaced steering control link with tie rod ends. Stabilizer bar, added after market steering box stabilizer and done two alignments. All parts are like new there is only 55000 miles on the truck. There is definitely a design flaw with the suspension! I have owned 4 other trucks. 2 with solid axles in the front and never had this problem.
Owner of 2008 dodge 3500 dually was driving down road when fuse box caught fire. Windshield wipers started continuously squirting and smoke came out from underneath hood. Going 75mph with horsetrailer in tow, vehicle without warning, shut off leaving owner without power, lights, steering or brakes while windshield wipers still squirting continuously and wiper blades not working. If this happened 1 hour later owner would be dead as next part of road has extreme downgrade with curves. Vehicle was towed to nearest dodge dealer where fuse box was replaced at owners expense. Took vehicle home 6 hours later new fuse box fuse blown and wires starting to melt again. Took vehicle into local dodge dealer and traded in for different truck. When dodge/chrysler engineer flew in to examine old fuse box the box was burnt to a crisp. Both local dodge dealer and dodge/chrysler engineer were told vehicle in question is unsafe and will kill someone. Owner was told truck will be sold at auction "as is" and sent out of the local area. Owner still has old fuse box for evidence.
Tl* the contact owns a 2008 dodge ram 3500. The contact stated that while driving at the speed of 20 MPH, the tie rod bolt sheered off without any warning and the contact lost control of the vehicle. The contact was then having trouble with the steering and was able to pull over. The contact purchased parts from the dealer and repaired the vehicle himself. The dealer was aware of the failure. The failure mileage was 66,300 and the current mileage was 66,600.
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