While driving home from work one evening my truck started making the most awful grinding sound coming from the front passenger tire. Then my ABS light and serv 4wd light came on the dash. A few seconds later the tucked bobbled and weaved and I could no longer steer it. When I got out to look at the problem the wheel itself was resting on the hub assembly. Previous to this I've had to replace front end parts like crazy. New ball joints and I joints annually. Brakes twice a year, and it will eat up tires on the front. Also the truck will not stay aligned. I've contacted chrysler and first they were very helpful, but then they started to give me the run around. I've had to have their tie rod end recall fixed several times as well.
2010 Dodge RAM 3500 steering complaints
Page 2 of 4: complaints 11 to 40 of 92, newest first, as owners wrote them.
My husband and I totaled our 2010 dodge ram 3500 less than 24 hrs after pick up the truck from the lythia dodge which they had for 5 days straight prior to the accident. For the steering, check engine light and the brakes. In 18mos my truck was in the shop 6 times, for repairs {unacceptable}. We were driving on a arterial st at about 35, when I heard a snap. We suddenly went into oncoming traffic where we sideswiped a sm SUV. Went thru two fences and crashed into a huge shop traveling about 210 yards. My husband was cited for neg 2. He stated he came to in the shop, the officer reported he feel asleep. My vehicle was a total loss. The auto source from the ins. For the payoff , had a list of recalls for my vehicle one of them was for the tie-rod. We recalled seeing the trucks tie-rod had been broken at the scene. So I tried to get my ins to investigate. They said his ticket was what they had to use for deciding fault .so I contacted chrysler they wouldn't talk to me they gave me a care no and said an investigator would come in 5 days, he came and got all the picts they wanted downloaded the brain history ,everything they could want. Then told me he could only give this info to chrysler, denying me any of it. Later chrysler informed me by letter that the tie-rod failure age was from the accident not the cause of it. I ask if the would consider the work orders that lythia had gave me {that clearly states they were beyond specification, never warning me of the dangers} and the picts. I took. I couldn't afford to fax them and they refused me an email address to send them. That evidence was not considered. They have not settled this with me only refused their liability. The airbags never deployed, and brakes were not applied. I got 3 notices for recall n49, 1 yr after the accident. Multiple recalls at that time, do a recall search by now VIN now and nothing comes up.
Tl* the contact owns a 2010 ram 3500. While driving at various speeds, the vehicle veered from left to right without warning and shook continuously. The failure recurred numerous times. The vehicle was taken to a dealer where it was repaired under the federal safety agency campaign number: 13v529000 (steering); however, the remedy failed to repair the vehicle. The failure recurred numerous times. The dealer also replaced the driver side ball joint under the manufacturer warranty. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,500. Updated 05/26/16*lj
It was reported to me by grady ambulance in atlanta georgia that their ram 3500 ambulances, years 2010 thru 2013, were experiencing complete loss of steering due to the fracturing of the drag link to pitman arm ball joint during low speed high turn angle parking lot maneuvers. Eleven VIN's were sent to me, which ranged between 2010-2013 model years, and mileage ranging from approximately 80k -140k miles. It was reported and verified through warranty that some of these 11 vehicles had recall 13v‑529 performed for the tie rod prior to the drag link ball joint fracturing, and some of the 11 vehicles did not have 13v‑529 campaign performed prior to the drag link ball joint fracturing. The replacement of the drag link "end" where the ball joint was fracturing was not part of recall campaign 13v‑529 so grady was purchasing the drag link end service parts from local dealerships and replacing at their own expense. I received 3 of the drag link ends, shipped from atlanta to my office at fca us llc in auburn hills. I notified my management of this and gave 2 of the 3 drag link ends with fractured studs to the materials lab for quick analysis. All 3 drag link ends and ball joints appeared visually to have exactly exactly the same failure mode, which at first glance was a fatigue fracture (2 pc separation) through the shank of the ball stud. Fca materialsl lab confirmed fatigue was root cause. All material specifications were within spec. No evidence of ball joint overarticulation was apparent.
2010 dodge ram 3500. Consumer writes in regards to replacement parts not available to repair recall notices 14v‑635 and 13v‑529.
I filed a claim with fca regarding the ability to surrender my vehicle under the consent order reached with fca in july 2015 . I submitted my claim with them on 10/1/2015. I been given nothing but a run around. I notified fca on 9/04/2015 regarding my desire to be apart of the recall process. I have submitted all documents requested. I called on 10/27/2015 and was told that the fca had major problems with the recall process and that there was no current solution. My last contact was on 11/2/2015 when I was asked for a current pay off which I responded on 11/3/2015. I just received last week the recall notice for the fuel heater issue, but nothing on the steering recall. A dodge dealer that I was to work with in huntington beach ca. Which I bought a replacement vehicle because the representative that I spoke with on 10/1/2015 stated that I should not drive my vehicle my dodge ram if I am concerned with my personnel safety, is now is presenting issues with me regarding the recall process as well as with the 2 vehicles I purchased on 10/4/2015. I lost the use of the additional incentive that was supposed to be offered. The value of my vehicle continues to decline, and I now required to make an additional payment on a loan for a vehicle I not driving, am not receiving the full retail value, and am being subjected to poor treatment by a private dealership who states that they had no involvement with the initial sale of the vehicle. Please help
Tl* the contact owns a 2010 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15*lj the consumer stated the tie rods failed.
Tl* the contact owns a 2010 dodge ram 3500. While driving at 65 MPH, the front end of the vehicle started shaking violently as the steering wheel became difficult to maneuver without warning. The vehicle was towed to a dealer where it was diagnosed that the front driver side tie rod ball needed to be replaced. The vehicle was serviced under the federal safety agency campaign number: 11350000 (steering) but the failure recurred. The vehicle was towed back to a dealer where it was serviced under the federal safety agency campaign number: 13v529000 (steering). The manufacturer was notified of the failure. The failure mileage was 35,355.
I have had two recalls from chrysler on this truck and they have failed to provide the necessary parts to the dealer for repair. The first recall was n49 from nov. 6th 2013. Yes, that's 2013, over two tears ago. This is to repair a steering component that could fail and cause loss of control of the vehicle. I also have a recall p65 from oct. 7th 2014. This is to repair a fuel component that could fail and cause a fire in the vehicle. Both of these items present serious safety issues to the operators and passengers of the vehicle. Please help me to resolve this issue with the unresponsive auto manufacturer.
Tl* the contact owns a 2010 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) however, the part needed to the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2010 dodge ram 3500. The contact stated that while driving at 40 MPH, the vehicle jerked violently. The vehicle was taken to a dealer four times. The technician diagnosed that the track bar, upper tie rods, upper control arms and the left lower and upper ball joints needed to be replaced. The vehicle was repaired. However, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 48,000.
Tl* the contact owns a 2010 dodge ram 3500. While driving approximately 35 MPH, the front end of the vehicle seized and the contact lost control and struck a curb. There were no warning indicators illuminated at the time of the failure. The failure occurred once. The vehicle was taken to a dealer where it was diagnosed that the tie rod needed to be replaced. The vehicle was repaired and the manufacturer was made aware of the issue. The failure mileage was 50,000.
Tl* the contact owns a 2010 dodge ram 3500. While the vehicle was parked, the tie rod collapsed without warning. The vehicle was towed to the dealer. The technician diagnosed that the driver side linkage tie rod assembly needed to be replaced. The vehicle was repaired. The contact received a notice for the federal safety agency campaign number: 13v529000 (steering). The approximate failure mileage was 3,746.
Tl* the contact owns a 2010 dodge ram 3500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified. The contact had not experienced a failure. Updated 12/09/14*lj the consumer stated the vehicle was repaired on 11-4-2014. Updated 6/1/2015
Tl* the contact owns a 2010 dodge ram 3500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 3500. The contact received a notification for recall the federal safety agency campaign number: 13v529000 (steering) however, the parts were not available in order to perform the recall repairs. The dealer was contacted who stated that they were only receiving one part per week and place the contact on waiting list. The contact stated that the manufacturer exceeded the reasonable amount of time to provide the recall remedy. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 3500. The contact received a notification for recall the federal safety agency campaign number: 13v529000 (steering). The contact mentioned the dealer ordered parts 3 months ago and the parts were still not available. The manufacturer was not made aware of the delay.
There is an outstanding recall notice on my vehicle, n49. Dodge told me there is a delay from the manufacturer, and can give no estimate on time to repair. This safety issue has caused crashes due to loss of steering on left front wheel.
I received my recall notice n49/the federal safety agency 13v‑529 a few months ago. When I took my truck in for service I asked them to check the recall. They said it would be 4 to 6 months for parts. I called dodge and they said there is a restriction on these parts. It is summer travel time and I wanted this done before my trips when hauling a 34 foot trailer. Why send out recalls when nothing can be done about it?
Tl* the contact owns a 2010 dodge ram 3500. The contact received a notification of the federal safety agency campaign id number: 13v529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/10/14
Tl* the contact owns a 2010 dodge ram 3500. The contact received a recall notification of the federal safety agency campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer stated that two parts per week were being mailed by the manufacturer. The manufacturer was not notified of the problem. The contact had not experienced a failure. Updated 8/19/14*cn the vehicle was fixed. Updated 09/16/14
Tl* the contact owns a 2010 dodge ram 3500. The contact stated that the federal safety agency campaign number: 13v529000 (steering) was received approximately one year ago. After contacting the dealer and manufacturer on multiple occasions the contact was informed that, the parts were still not available. The contact had not experienced the failure.
Tl* the contact owns a 2010 dodge ram 3500. The contact was concerned for his safety since the parts were still unavailable in order to perform the federal safety agency recall campaign number: 11v350000 (steering). The dealer and manufacturer were notified of the delay. There were no failures.
Tl* the contact owns a 2010 dodge ram 3500. The contact stated while driving approximately 5 MPH in reverse, a loud noise emitted outside of the vehicle. The contact inspected the vehicle and noticed that the front driver's side tie rod was fractured, which caused the tire to remain in an inward position. There was a recall related to the failure under the federal safety agency campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The failure mileage was unavailable.
Tl* the contact owns a 2010 dodge ram 3500. The contact received a recall notification for the federal safety agency campaign id number 13v529000 (steering) and the part needed to perform the repair was currently unavailable. The dealer was unable to provide an expected date for the remedy part to be available. The contact was placed on a waiting list. The manufacturer was not notified of the delay. The VIN was unavailable. There were no failures at this time. Rk
Recall for tierod left side and unable to get the parts as of oct 2013 and up until now no parts available and still driving with dangerous tierod and no parts for the replacement. Need help we are not getting help from the us government at all so someone is going to die before you all step in and it is to late.
Tl* the contact owns a 2010 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Noticed the front tires were oddly worn and took truck to tire store. Replaced front tires and tried to have the front end aligned. Store said they could not align the truck because the tie rods were too worn and suggested I check with chrysler about a recall. Talked with chrysler who said while there had been a recall on tie rods my VIN number was not included. Tie rods should not be worn after 27,000 miles of regular driving - something is wrong.
There has been a recall on my truck, dec 2013. Left tie rod ball stud. I have taken to rotolo's dodge dealer in charleroi pa for inspection and repair. Dealer said it needs repaired and I was placed on a list of thirty. And would be given a call when dodge sends them the parts to repair. That now has been four months. Am I going to die because dodge will not get the parts to fix my truck? Can you help me. Why is dodge dragging this out?
Tl* the contact owns a 2010 dodge ram 3500. The contact received notification of the federal safety agency campaign id number 13v529000(steering) however, the part needed to complete the repair was unavailable. The manufacturer was notified. The contact had not experience a failure.
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