2010 Dodge RAM 3500: loss of power steering

Filed Mar 29, 2021 · Brakes, Electrical · 259,300 miles · WV

While driving, the truck just shuts off. Resulting in loss of steering, lights and power breaks.

Filed Mar 29, 2016 · Steering · 80,000 miles · MI

It was reported to me by grady ambulance in atlanta georgia that their ram 3500 ambulances, years 2010 thru 2013, were experiencing complete loss of steering due to the fracturing of the drag link to pitman arm ball joint during low speed high turn angle parking lot maneuvers. Eleven VIN's were sent to me, which ranged between 2010-2013 model years, and mileage ranging from approximately 80k -140k miles. It was reported and verified through warranty that some of these 11 vehicles had recall 13v‑529 performed for the tie rod prior to the drag link ball joint fracturing, and some of the 11 vehicles did not have 13v‑529 campaign performed prior to the drag link ball joint fracturing. The replacement of the drag link "end" where the ball joint was fracturing was not part of recall campaign 13v‑529 so grady was purchasing the drag link end service parts from local dealerships and replacing at their own expense. I received 3 of the drag link ends, shipped from atlanta to my office at fca us llc in auburn hills. I notified my management of this and gave 2 of the 3 drag link ends with fractured studs to the materials lab for quick analysis. All 3 drag link ends and ball joints appeared visually to have exactly exactly the same failure mode, which at first glance was a fatigue fracture (2 pc separation) through the shank of the ball stud. Fca materialsl lab confirmed fatigue was root cause. All material specifications were within spec. No evidence of ball joint overarticulation was apparent.

Filed Sep 16, 2014 · Electrical · 145,000 miles · TX

While driving at posted speed in houston traffic the engine quit running, causing a loss of steering,I was able to clear traffic and coast to the shoulder, after putting the vehicle in park the engine restarted and I continued on. I reported this incident to martin chrysler dodge in cleveland tx. I asked the service rep. If he had heard of any similar incidents he said no and there were no recalls for this.the problem has gotten worse, now I have to jiggle the key to make sure it does not shut off after starting but this does not always work, if I hit a bump or rumple strips in the road it may still die. To replace the ignition switch is between 400 and 500 at the dealership. I believe this is a problem that chrysler should foot the bill on not the consumer. The situation with the engine dying while driving at a high rate of speed in traffic could cause a very serious accident.

Filed Jul 10, 2014 · Steering, Suspension · 13,500 miles · AK

There is an outstanding recall notice on my vehicle, n49. Dodge told me there is a delay from the manufacturer, and can give no estimate on time to repair. This safety issue has caused crashes due to loss of steering on left front wheel.

Filed Aug 20, 2013 · Steering · 57,000 miles · CA

Tl* the contact owns a 2010 dodge ram 3500. The contact stated that while driving approximately 5 MPH, a loud noise emitted outside of the vehicle as the power steering assist failed. The contact noticed that the front driver's side tire was turned in the opposite direction. The vehicle was towed to an authorized dealer, who informed the contact that the front driver's side tie rod was fractured. The failure caused damage to the wheel rim and shredded the brake assembly. The contact referenced the federal safety agency campaign id number 11v350000 (steering) and stated that the vehicle was repaired under the recall including additional charges to the owner for the extra damages involved. The manufacturer was notified of the problem. The approximate failure mileage was 57,000. The VIN was unavailable.

Filed Jun 26, 2012 · Steering · 39,332 miles · NV

Tl* the contact owns a 2010 dodge ram 3500. The contact stated that the vehicle was repaired under the recall associated with the federal safety agency campaign id number 11v350000 (steering: linkages: tie rod: assembly) in november of 2010. The contact also stated that while driving 3 MPH on a dirty road surface, he turned left and the front driver?s tie rod fractured. As a result, the ball joint was also destroyed. The failure and current mileages were 39,332. Updated 08/23/12*lj the consumer stated the 4-wheel drive low range engaged when he made a tight right turn, which caused the left tie rod end bolt to break off the tie rod assembly. The driver's side wheel apparently jammed on the broken tie rod end, with a lot of toe-in when the vehicle was turned to the right. Approximately 400 yards further up the road, when another right turn was made, the tie rod end wheel jam disconnected with total loss of steering. Updated 08/23/12

Filed Apr 26, 2012 · Steering, Suspension · 19,400 miles · CO

After accelerating on an interstate highway on-ramp, the vehicle went over some bumps then started shaking violently at about 45 MPH. There was a complete loss of steering as the truck vibrated and shook across lanes, but I was able to somehow avoid collisions with other vehicles and safely pull off the highway. After stopping and finding nothing wrong, the vehicle was slowly accelerated to interstate speed and driven another 300 miles to destination without further incident. A few days later, a tucson dodge dealer inspected the truck and found two issues. First, the front steering damper was found to be defective and was replaced under warranty. The second item, an imbalanced front driver's side wheel, was found and corrected. The problem has not recurred, but I am extremely nervous about the event repeating itself, particularly if it happens when pulling a 5th wheel trailer. I am not confident that the violent shaking of the vehicle and loss of steering was caused by a defective steering dampener and a slightly out-of-balance front wheel. This problem, an apparently somewhat widespread occurrence among dodge trucks, has been widely reported as the "death wobble" throughout the past 8 years or so. My understanding is that it had been fixed recently through suspension changes by chrysler engineers, but obviously not.

Filed May 20, 2011 · Steering · 12,000 miles · WA

1. Was backing up 2. Left tie rod broke (believe fracture of left ball stud), resulted in loss of steering 3. Dodge replaced part with the same - concerned failure could occur again and if at higher speed could this could lead to severe injury or fatalities.