While my dealership has taken care of my 3 issues here, I want to let folks know: front end steering. 2 yrs after purchase, I started to have front end steering shimmy. The first time, the tie rod became loose, and was replaced by the dealership. 2nd time, I was backing out of my driveway, (loose sand) and the tie rod end literally snapped in 2, rendering the steering useless. Reading the ladies story about her husband being ticketed for falling asleep when I have had it happen to my truck I thought I needed to speak out. Drive line issue: the support bearing on the drive shaft, went while driving with out notice. Luckily I was driving down my drive way which is about 500 feet long and wasn't going but about 15 MPH. It had to be towed in and was covered under warranty. I love my truck and currently have 136k miles on it. The fuel mileage wasn't impressive but minor mods have brought it closer to 20 mpg when empty. I think I still have pictures of both the snapped tie rod and when it was wore out. Luckily I wasn't going fast when the snap happened, but the sand shouldn't have torqued the tie rod so hard to snap it when backing out of the drive way.
2010 Dodge RAM 3500: ball joint or control arm failure
37 of the 150 complaints about the 2010 Dodge RAM 3500 describe ball joint or control arm failure.
- owner complaints
- 37
- of this car's complaints
- 25%
- typical mileage
- 49,500
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
While driving home from work one evening my truck started making the most awful grinding sound coming from the front passenger tire. Then my ABS light and serv 4wd light came on the dash. A few seconds later the tucked bobbled and weaved and I could no longer steer it. When I got out to look at the problem the wheel itself was resting on the hub assembly. Previous to this I've had to replace front end parts like crazy. New ball joints and I joints annually. Brakes twice a year, and it will eat up tires on the front. Also the truck will not stay aligned. I've contacted chrysler and first they were very helpful, but then they started to give me the run around. I've had to have their tie rod end recall fixed several times as well.
Tl* the contact owns a 2010 ram 3500. While driving at various speeds, the vehicle veered from left to right without warning and shook continuously. The failure recurred numerous times. The vehicle was taken to a dealer where it was repaired under the federal safety agency campaign number: 13v529000 (steering); however, the remedy failed to repair the vehicle. The failure recurred numerous times. The dealer also replaced the driver side ball joint under the manufacturer warranty. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,500. Updated 05/26/16*lj
It was reported to me by grady ambulance in atlanta georgia that their ram 3500 ambulances, years 2010 thru 2013, were experiencing complete loss of steering due to the fracturing of the drag link to pitman arm ball joint during low speed high turn angle parking lot maneuvers. Eleven VIN's were sent to me, which ranged between 2010-2013 model years, and mileage ranging from approximately 80k -140k miles. It was reported and verified through warranty that some of these 11 vehicles had recall 13v‑529 performed for the tie rod prior to the drag link ball joint fracturing, and some of the 11 vehicles did not have 13v‑529 campaign performed prior to the drag link ball joint fracturing. The replacement of the drag link "end" where the ball joint was fracturing was not part of recall campaign 13v‑529 so grady was purchasing the drag link end service parts from local dealerships and replacing at their own expense. I received 3 of the drag link ends, shipped from atlanta to my office at fca us llc in auburn hills. I notified my management of this and gave 2 of the 3 drag link ends with fractured studs to the materials lab for quick analysis. All 3 drag link ends and ball joints appeared visually to have exactly exactly the same failure mode, which at first glance was a fatigue fracture (2 pc separation) through the shank of the ball stud. Fca materialsl lab confirmed fatigue was root cause. All material specifications were within spec. No evidence of ball joint overarticulation was apparent.
Tl* the contact owns a 2010 dodge ram 3500. The contact received notification of the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15*lj the consumer stated the tie rods failed.
Tl* the contact owns a 2010 dodge ram 3500. While driving at 65 MPH, the front end of the vehicle started shaking violently as the steering wheel became difficult to maneuver without warning. The vehicle was towed to a dealer where it was diagnosed that the front driver side tie rod ball needed to be replaced. The vehicle was serviced under the federal safety agency campaign number: 11350000 (steering) but the failure recurred. The vehicle was towed back to a dealer where it was serviced under the federal safety agency campaign number: 13v529000 (steering). The manufacturer was notified of the failure. The failure mileage was 35,355.
I took my truck in for the first tie rod recall when it first came out...when I got my truck back I kept hearing a weird noise for a few weeks...ended up finding out that my rim was so loose it almost fell off....I ended up needing ball joints and new tires soon after...about 6000 miles later started feeling front end sloppiness. ..took it to mechanic and needed tie rod....wanted recall done on block heater but parts were not available. ..got that answer multiple times....this recall to me is as important if not more that the other as it results in fire.....I'm not happy at all and I want my vehicle bought back...it's not safe....they say no, I disagree
Tl*the contact owns a 2010 dodge ram 3500. The contact stated that while driving at 40 MPH, the vehicle jerked violently. The vehicle was taken to a dealer four times. The technician diagnosed that the track bar, upper tie rods, upper control arms and the left lower and upper ball joints needed to be replaced. The vehicle was repaired. However, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 48,000.
Tl* the contact owns a 2010 dodge ram 3500. While driving approximately 35 MPH, the front end of the vehicle seized and the contact lost control and struck a curb. There were no warning indicators illuminated at the time of the failure. The failure occurred once. The vehicle was taken to a dealer where it was diagnosed that the tie rod needed to be replaced. The vehicle was repaired and the manufacturer was made aware of the issue. The failure mileage was 50,000.
Tl* the contact owns a 2010 dodge ram 3500. While the vehicle was parked, the tie rod collapsed without warning. The vehicle was towed to the dealer. The technician diagnosed that the driver side linkage tie rod assembly needed to be replaced. The vehicle was repaired. The contact received a notice for the federal safety agency campaign number: 13v529000 (steering). The approximate failure mileage was 3,746.
Tl* the contact owns a 2010 dodge ram 3500. The contact stated while driving approximately 5 MPH in reverse, a loud noise emitted outside of the vehicle. The contact inspected the vehicle and noticed that the front driver's side tie rod was fractured, which caused the tire to remain in an inward position. There was a recall related to the failure under the federal safety agency campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The failure mileage was unavailable.
Noticed the front tires were oddly worn and took truck to tire store. Replaced front tires and tried to have the front end aligned. Store said they could not align the truck because the tie rods were too worn and suggested I check with chrysler about a recall. Talked with chrysler who said while there had been a recall on tie rods my VIN number was not included. Tie rods should not be worn after 27,000 miles of regular driving - something is wrong.
Related recalls
No recalls on record for this model year.
Questions about the 2010 Dodge RAM 3500 ball joint
Is ball joint or control arm failure a common problem on the 2010 Dodge RAM 3500?
37 of 150 owner complaints about the 2010 Dodge RAM 3500 (25%) mention ball joint or control arm failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2010 Dodge RAM 3500?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2010 Dodge RAM 3500
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