Dodge RAM 5500 ball joint problems

Filed Jan 11, 2016 · Steering · 91,386 miles · SC

Tl* the contact owns a 2012 ram 5500. While driving approximately 5-10 MPH, the steering failed due to the driver side tie rod ball detaching from the vehicle. The failure happened without warning. The vehicle was towed to the dealer where it was diagnosed that the driver side tie rod assembly detached and needed to be replaced. Prior to the failure, the vehicle was taken to the dealer where the contact was notified that the vehicle was remedied according to the federal safety agency campaign numbers: 13v527000 (steering) and 15v459000 (air bags). The manufacturer was not notified of the failure. The failure mileage was approximately 91,386.

Filed Nov 9, 2015 · Airbags, Steering · 59,000 miles · NY

Tl* the contact owns a 2012 dodge ram 5500. While driving 30 MPH, the tie rod separated and the contact lost control of the vehicle. The ABS warning light illuminated on the instrument panel. The contact was able to maneuver the vehicle away from roadway. The vehicle was towed to the dealer where it was diagnosed that the tie rod failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The contact received notification of the federal safety agency campaign numbers: 13v527000 (steering), 14v635000 (engine and engine cooling, fuel system, diesel), and 15v459000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was 59,000. Parts distribution disconnect.

Filed Aug 21, 2015 · Steering · 155,741 miles · OH

7/21/15 took truck to ram dealer for recall r-16 dealer stated it also has r-25 recall, truck still has vibration at 55 MPH and now it will drift left and right called dealer the service manager advised me to have my tires checked, 7/30/15 called chrysler hotline was told no open recalls I told her I had it in for repair but it still wasn't right she said they need to correct problem on their dime. 7/30/15 called dealer, service manager had quit need to call on 8/3/15 to talk to new service manager. 8/3/15 talked to new service manager told him what chrysler said, he scheduled to inspect truck for 8/11/15 dropped truck off on 8/10/15 put key and note in drop box stating since airbag was repaired horn and cruse no longer worked 8/16/15 have not heard back 8/17/15 called dealer left a message to call me, 8/18/15 called dealer talked to service manager he thought truck had been picked up, said he would check and call me back. Dealer called back said tech had quit and they cant find the key but will make a new one and drive it and call me. Later that day he called back said the board was broke behind the airbag and they would have to order one if a salvage yard didn't have one, and asked me to describe problem with the steering. 8/19/15 left a message to call me. 8/20/15 I called talked to service manager he said truck drove all over the road just as described and that it could be several things causing the problem. He said he has a new guy coming in next week and could look at it but he didn't know how deep I wanted to go with it because it has 160,000 miles on it and when one thing starts wearing it will cause other things to wear out. I told him that's why they have a recall he told me they are only replacing the tie rods because they may break wear has nothing to do with it and any other repairs would have to be paid for by me. I am picking it up on 8/24/15

Filed Jul 14, 2015 · Steering · 144,685 miles · NE

Tl* the contact owns a 2008 dodge ram 5500. On one occasion, while driving approximately 40 MPH, the driver side tie rod suddenly fractured and the driver was unable to steer the vehicle. The vehicle was towed to an independent mechanic who replaced the tie rod. The vehicle was repaired. The contact stated that the recall notice for the federal safety agency campaign number: 13v527000(suspension) was received approximately 2 years ago. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available. The manufacturer was notified of the failure. The failure mileage was 144,685.

Filed Jun 30, 2015 · Steering · 21,000 miles · IN

Tl* the contact owns a 2009 dodge ram 5500. While driving at 20 MPH, the steering wheel seized. Upon further inspection, the contact noticed that the tie rod detached from the vehicle. The vehicle was towed to an independent mechanic, who diagnosed that the tie rod needed to be replaced. The vehicle was repaired. The VIN was included in the federal safety agency campaign number: 13v527000 (steering); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 21,000.

Filed Jan 6, 2015 · Steering · 53,825 miles · MO

Left side tie rod end broke off and fell to the ground. This occurred in our parking lot as the truck pulled in at the end of the day. Thankfully it didn't happen while he was driving. This is a huge safety hazard!!!

Filed Dec 18, 2014 · Steering · 32,844 miles · OR

Tl* the contact owns a 2012 dodge ram 5500. The contact stated that while driving at approximately 10 MPH, the steering wheel became unstable and spun around uncontrollably. The vehicle was towed to the dealer where it was diagnosed that the tie rod assembly fractured. In addition, the vehicle was unable to be serviced under the federal safety agency campaign number: 13v527000 (steering) due to the part not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,844.

Filed Sep 24, 2014 · Steering · 50,000 miles · MD

Tl* the contact owns a 2012 dodge ram 5500. While driving approximately 15 MPH, the contact heard a loud noise and the front driver side of the vehicle began to drag onto the ground. The vehicle was towed to an independent mechanic who stated that the front driver side outer tie rod assembly fractured. The tie rod assembly was previously replaced by an independent mechanic one month prior to this failure. The federal safety agency campaign number: 13v527000 (steering) was related to the recall, but the remedy was not currently available. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 50,000.

Filed May 12, 2014 · Steering · 30,000 miles · IN

Chrysler issued a recall on the right outer tie rod assembly shortly after we purchased this vehicle. The assembly was replaced. Now the left outer tie rod assembly has been found to be defective, the recall was issued, but chrysler won't send the parts to my dealer. They are now saying the parts don't need replaced! If that's the case, why was there a recall issued???

Filed Mar 20, 2014 · Steering · 36,784 miles · MI

Tl* the contact owns a 2012 dodge ram 5500. The contact stated while driving approximately 40 MPH and approaching an exit, the front driver's side wheel began wobbling. The contact stopped the vehicle and found that the wheel bearing was exposed and the front driver's side tire had detached from the wheel well. The vehicle was towed to an authorized dealer who replaced the driver's side tie rod, axle and brake pads. The contact inquired about the vehicle being included in the federal safety agency campaign id number: 13v527000 (steering) but was advised that the failure was not associated to the recall. Additionally, the parts needed to perform the recall service were not available. The manufacturer was notified of the failure. The approximate failure mileage was 36784.