2012 Dodge RAM 5500: ball joint or control arm failure

Filed Jan 11, 2016 · Steering · 91,386 miles · SC

Tl* the contact owns a 2012 ram 5500. While driving approximately 5-10 MPH, the steering failed due to the driver side tie rod ball detaching from the vehicle. The failure happened without warning. The vehicle was towed to the dealer where it was diagnosed that the driver side tie rod assembly detached and needed to be replaced. Prior to the failure, the vehicle was taken to the dealer where the contact was notified that the vehicle was remedied according to the federal safety agency campaign numbers: 13v527000 (steering) and 15v459000 (air bags). The manufacturer was not notified of the failure. The failure mileage was approximately 91,386.

Filed Nov 9, 2015 · Airbags, Steering · 59,000 miles · NY

Tl* the contact owns a 2012 dodge ram 5500. While driving 30 MPH, the tie rod separated and the contact lost control of the vehicle. The ABS warning light illuminated on the instrument panel. The contact was able to maneuver the vehicle away from roadway. The vehicle was towed to the dealer where it was diagnosed that the tie rod failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The contact received notification of the federal safety agency campaign numbers: 13v527000 (steering), 14v635000 (engine and engine cooling, fuel system, diesel), and 15v459000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was 59,000. Parts distribution disconnect.

Filed Dec 18, 2014 · Steering · 32,844 miles · OR

Tl* the contact owns a 2012 dodge ram 5500. The contact stated that while driving at approximately 10 MPH, the steering wheel became unstable and spun around uncontrollably. The vehicle was towed to the dealer where it was diagnosed that the tie rod assembly fractured. In addition, the vehicle was unable to be serviced under the federal safety agency campaign number: 13v527000 (steering) due to the part not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,844.

Filed Sep 24, 2014 · Steering · 50,000 miles · MD

Tl* the contact owns a 2012 dodge ram 5500. While driving approximately 15 MPH, the contact heard a loud noise and the front driver side of the vehicle began to drag onto the ground. The vehicle was towed to an independent mechanic who stated that the front driver side outer tie rod assembly fractured. The tie rod assembly was previously replaced by an independent mechanic one month prior to this failure. The federal safety agency campaign number: 13v527000 (steering) was related to the recall, but the remedy was not currently available. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 50,000.

Filed Mar 20, 2014 · Steering · 36,784 miles · MI

Tl* the contact owns a 2012 dodge ram 5500. The contact stated while driving approximately 40 MPH and approaching an exit, the front driver's side wheel began wobbling. The contact stopped the vehicle and found that the wheel bearing was exposed and the front driver's side tire had detached from the wheel well. The vehicle was towed to an authorized dealer who replaced the driver's side tie rod, axle and brake pads. The contact inquired about the vehicle being included in the federal safety agency campaign id number: 13v527000 (steering) but was advised that the failure was not associated to the recall. Additionally, the parts needed to perform the recall service were not available. The manufacturer was notified of the failure. The approximate failure mileage was 36784.