2012 Dodge RAM 5500: pulls to one side

Filed Aug 25, 2016 · Steering · NJ

Have problems with truck wandering all over road at speeds over 40-45-MPH from when truck was new... Many times I tried to get truck in after recall notices and did not have parts. Not resolved to this date. Now new problem I have is steering is very tight and does not return to center after turning and is a major danger. Truck was just in dealer for the problem and fixed one recall which was to replace steering linkage that was done but did nothing nothing to fix my hard steering and not returning to center steering problem .I have been waiting almost a week for a call back from dodge customer car now. There is still a recall on front axle welds that has not been taken care of because of lack of parts that I have tried to take care of on numerous occasions ?

Filed Feb 1, 2014 · Steering · 500 miles · WA

After picking up the 5500 with the service deck fitted immediately noticed handling was poor. Steering the vehicle requires drivers full attention as truck does not self center after curves. If you can get it going straight and hold the wheel steady it will suddenly start to drift right or left, forcing you to correct steering and thus start the wandering side to side which seems to get the back end whipping side to side as well. In a short half hour drive it is impossible to keep the truck in your lane providing the driver with some very tense driving. This truck is not over the manufacturers gvw. When towing a heavy trailer it seems to calm the wandering down slightly. The dealer has tried a new steering box on the truck that did improve steering for a couple of weeks but nothing has cured the problem with multiple dealer visits over the last year. Would not recommend truck to anyone who plans to drive it for more than 1 hour at a time.

Filed Sep 28, 2013 · Steering · 2,900 miles · TX

The ram 5500 tends to wander over undulating or irregular surface roads requiring a high level of vigilance to remain in one's lane. The steering also has a higher than normal stiction level in that it is harder than normal to turn entering a corner and then fails to readily return to center when exiting a corner. In addition, there seems to be and unusual amount of play in the steering for a new vehicle. I have taken the vehicle to the dealer on three occasions, however, they have been unable to correct the problems. The dealer found, during a subsequent alignment check, that the front axle wheel caster angles where out of the manufacturers limits. The left was at 4.8 degrees (spec 6.0-7.0 degrees) and the right at 5.1 degrees ( spec 6.5-7.5 degrees), however, the caster angle is not adjustable in the field by the dealer. The front axle is currently on recall for another issue, that being the welds on the differential, however, the two issues are not directly related. Caster angle is important in that it provides dynamic stability, aiding in the straight line tracking of the vehicle. Chrysler recognized that there was a problem with the steering on the 2012 ram heavy duty vehicles and made a number of changes to the 2013 models which included increasing the caster angles and relocating the track bar over the drag link. My concern is that this issue is not isolated to my vehicle, but is fleet wide, and that the axle/steering problems are more extensive than just the welds on the front carrier fittings. At the present time chrysler does not have sufficient axles to comply with the current recall which was initiated in july 2013. To date the deficiencies on my vehicle have not been corrected.

Filed Jan 29, 2013 · Steering · 580 miles · CA

Tl* the contact owns a 2012 dodge ram 5500. The contact stated that while driving at different speeds, the vehicle would not stay in the lane and the steering pulled left and right. The vehicle was taken to the dealer for a diagnostic testing where the technician stated that the steering box needed to be replaced. The contact mentioned that the failure recurred days later and was taken to the dealer for another diagnostic testing. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure and current mileage was 580.

Filed Jan 16, 2013 · Steering · 100 miles · MN

The truck wanders all over the road. Going back and forth with the steering. This happens when driving down all type of roads and speed. *tr ## VIN passed ## dodge ram 5500 2012 ##