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2012 Dodge RAM 5500 steering problems

21 complaints (53% of all complaints for this car). Typical mileage when it fails: 36,784.

owner complaints
21
of this car's complaints
53%
typical mileage
36,784
crashes
0
recalls
1

Which part fails

  • Linkages: tie rod assembly
    2
  • Column
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
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125k-150k
150k-175k
175k-200k
200k+

Dodge RAM 5500 steering problems in other years

2008200920112012

Specific symptoms reported on the 2012 Dodge RAM 5500 steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Pulling 5

Related recalls

Steering: linkages: tie rod assemblyReported November 6, 2013 · 36,151 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with the federal safety agency, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is R16.

Recall number 13V527000 · Recall details

What 2012 Dodge RAM 5500 owners say

Most recent owner complaints, unedited.

Filed Sep 11, 2017 · Steering · KY

2012 dodge 5500. Consumer writes in regards to steering angle sensor and clockspring in the steering column issues and other electrical failures. *ld the consumer stated the electronic functions on the steering wheel were inoperable. This includes the horn and cruise control. The consumer was advised parts are on back order but there was no recall. Updated 09/11/2017

Filed Aug 25, 2016 · Steering · NJ

Have problems with truck wandering all over road at speeds over 40-45-MPH from when truck was new... Many times I tried to get truck in after recall notices and did not have parts. Not resolved to this date. Now new problem I have is steering is very tight and does not return to center after turning and is a major danger. Truck was just in dealer for the problem and fixed one recall which was to replace steering linkage that was done but did nothing nothing to fix my hard steering and not returning to center steering problem .I have been waiting almost a week for a call back from dodge customer car now. There is still a recall on front axle welds that has not been taken care of because of lack of parts that I have tried to take care of on numerous occasions ?

Filed Jan 11, 2016 · Steering · 91,386 miles · SC

Tl* the contact owns a 2012 ram 5500. While driving approximately 5-10 MPH, the steering failed due to the driver side tie rod ball detaching from the vehicle. The failure happened without warning. The vehicle was towed to the dealer where it was diagnosed that the driver side tie rod assembly detached and needed to be replaced. Prior to the failure, the vehicle was taken to the dealer where the contact was notified that the vehicle was remedied according to the federal safety agency campaign numbers: 13v527000 (steering) and 15v459000 (air bags). The manufacturer was not notified of the failure. The failure mileage was approximately 91,386.

Filed Nov 9, 2015 · Airbags, Steering · 59,000 miles · NY

Tl* the contact owns a 2012 dodge ram 5500. While driving 30 MPH, the tie rod separated and the contact lost control of the vehicle. The ABS warning light illuminated on the instrument panel. The contact was able to maneuver the vehicle away from roadway. The vehicle was towed to the dealer where it was diagnosed that the tie rod failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The contact received notification of the federal safety agency campaign numbers: 13v527000 (steering), 14v635000 (engine and engine cooling, fuel system, diesel), and 15v459000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was 59,000. Parts distribution disconnect.

Filed May 18, 2015 · Engine, Fuel system · CA

Tl* the contact owns a 2012 dodge ram 5500. The contact received notification of the federal safety agency campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v527000 (steering); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Apr 29, 2015 · Engine, Fuel system · VA

2012 ram 5500. Consumer writes in regards to diesel fuel heater electrical connector recall parts not available to complete recall notice. *smd the consumer also received recall # 13v527000. Updated 04/11/16.

Filed Dec 18, 2014 · Steering · 32,844 miles · OR

Tl* the contact owns a 2012 dodge ram 5500. The contact stated that while driving at approximately 10 MPH, the steering wheel became unstable and spun around uncontrollably. The vehicle was towed to the dealer where it was diagnosed that the tie rod assembly fractured. In addition, the vehicle was unable to be serviced under the federal safety agency campaign number: 13v527000 (steering) due to the part not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,844.

Filed Sep 24, 2014 · Steering · 50,000 miles · MD

Tl* the contact owns a 2012 dodge ram 5500. While driving approximately 15 MPH, the contact heard a loud noise and the front driver side of the vehicle began to drag onto the ground. The vehicle was towed to an independent mechanic who stated that the front driver side outer tie rod assembly fractured. The tie rod assembly was previously replaced by an independent mechanic one month prior to this failure. The federal safety agency campaign number: 13v527000 (steering) was related to the recall, but the remedy was not currently available. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 50,000.

Filed Jun 9, 2014 · Steering · VA

Tl* the contact owns a 2012 dodge ram 5500. The contact received a recall notice for the federal safety agency campaign number 13v527000 (steering). The dealer stated that the part for the recall repair was unavailable and did not know when it would arrive. The manufacturer was notified. The vehicle had not experienced a failure.

Filed May 8, 2014 · Steering · CT

Tl* the contact owns a 2012 dodge ram 5500. The contact stated the federal safety agency campaign number: 13v527000 (steering) had surpassed the reasonable amount of time for repair. The dealer stated the parts are not available for repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Questions about the 2012 Dodge RAM 5500 steering

Does the 2012 Dodge RAM 5500 have steering problems?

Owners have filed 21 complaints about the steering of the 2012 Dodge RAM 5500, 53% of all its complaints, more than any other problem.

At what mileage do 2012 Dodge RAM 5500 steering problems start?

The typical (median) mileage in owner complaints is 36,784 miles.

Was there a recall on the 2012 Dodge RAM 5500 steering?

Yes, 1 recall: 13V527000. Check your VIN to see if your car still needs the free repair.

What year does the Dodge RAM 5500 have bad steering?

The Dodge RAM 5500 model years with the most steering complaints are 2012 (21 complaints), 2008 (16 complaints) and 2011 (11 complaints).

Other 2012 Dodge RAM 5500 problems

Transmission 9Electrical 7Engine 4Fuel system 3Airbags 2Body 2Suspension 2

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