I already submitted this form earlier today, but I realized I made some errors on the form so here is an updated form with the correct information. As I explained on the first form, there are two related problems which have been occurring with our ford aerostar mini van. The first problem is that the sliding side door does not close properly because the door guide-track is defective and has broken at the point where it attaches to the vehicle body behind the latch strike-pin. We had this repaired in december of 1998, but it has broken again only 15 months after the first repair. The other problem is failure of the electrical system, which is related to the door defect, because sometimes when the door is not latched properly, the door-ajar light comes on and makes a terrible grating/buzzing noise and at the same t ime causes all the electrical systems to fail. The turn signals, windshield wipers, fan , radio, etc all freeze-up. This has happened twice while driving, and twice the ignition froze and I could not start the van. I had to turn off the key and restart it to get everything working again. These electrical failures are clearly linked to the sliding door problem because the only occur when the door-ajar light is flashing and making that grating sound when the door is not properly closed.
1995 Ford Aerostar electrical complaints
Page 2 of 2: complaints 11 to 37 of 37, newest first, as owners wrote them.
While driving at any rate of speed, or even while the vehicle is stopped, the vehicle kills without warning. There is no warning. The dealer has attempted to fix the problem since 1/25/00. Since that date, I have had the van in my possession for 5 days. The longest I have been able to drive the van after it has supposedly been fixed is 3 days. I am told that the dealer can duplicate the problem but can't diagnose it. This is an extremely dangerous situation!
Recall # 99v029000 ford/ignition switch electrical short; dealer does not have parts to correct recall. Owner has contacted dealership in may/september and december. Van was given back to owner with the air bag pulled out and the wires disconnected. Dealer stated that parts are on order from ford but ford is not sending the parts. This has been going on since the beginning of the month.
You can pull the key out and the van will stay running. Crank the van and all the lights such as ABS brake, airbag, oil, ect. Lights stay on and you have to turn the van off and then crank it again and the lights usually go off.
Received recall notice 99v029000 in mail. Contacted dealer. Took vehicle on date. Mechanic repaired vehicle. Vehicle has not worked properly since recall repairs done. Prior to recall, ignition switch worked fine.
Upon getting into vehicle and starting vehicle up, battery blew up.
Vehicle experienced failure of the recall component prior to notice resulting in fire (99v‑029), consumer is being denied recall claim. Mjs
Received 1st recall notice and had no time for repairs. Received 2nd recall notice 99v029000 & notified dealer. Took off to take vehicle to dealer. After arriving was informed no parts were available. Could have been told no parts befor making appointment. Owner very upset. Vehicle was finally repaired.
The key cylinder turns completely around, making insertion of the key difficult cause unknown. Please give any further details.
While driving aprroximately 55mph. Started to smell smoke inside of vehicle. Afterwards, noticed flames on driver's side door. Pulled over & parked. Turned vehicle off & flames stopped. Started vehicle & the fire reoccurred. Had to cut wires to stop the flames.
Consumer not able to receive recall repair due to lack of parts (99v‑029). Mjs
Battery exploded.
Consumer received recall notice, however dealership can not do recall repair (not notifed) by manufacturer on repair procedure. (99v‑029)
When putting the key in the ignition switch the key would get stuck. Consumer had to have someone go under the dashboard to get the key out. Also, consumer had to get two different switches put on the vehicle. But problem has returned, and the dealer can't determine the cause.
Dealership does not have parts available for recall # 99v‑029, regarding ignition switch.
We heard on the news that there is a recall involving ford aerostars, model year 1995. The recall was for ignition switch shorting out. Can you e-mail me with information concerning this recall. 99v-029000. Thank you.
Ignition switch wiring shorted out, resulting in a fire.
Started vehicle, within 5 seconds van filled with smoke and caught fire under dash. Final diagnosis from sam swope ford in elizabethtown is that ignition switch shorted and burnt up wire harness under dash.
Started vehicle, noticed the ignition switch was sluggish - sticking upon starting vehicle. Approx. 5 seconds later vehicle steering column and dash began to smoke intensely, filling vehicle with smoke within 10 seconds. Jumped from vehicle and put out under dash fire with cup of coffee. Frightened children badly.
When attempting to start vehicle key was placed in the ignition switch and vehicle caught on fire under the dash area of the vehicle,. Also smoke filled the passenger's compartment. Also consumer has lost some electrical functions. Consumer has yet to contact the dealer. Please provide any futher details.
Upon starting up the van, driver heard a popping sound coming from the dash. Driver looked under the dashboard and noticed a fire in the wiring system. Driver was able to put out fire. Owner waiting for wiring harness to correct problem.
Electrical wiring harness under the dash nearly caught on fire, resulting in an electrical short circuit. Please give any further details.
While driving about 35 MPH heard air conditioner going off and losing electrical power. A wire was not secure when consumer said it was smelling like burning wires.
Sliding door not closing properly due to failure of the door track.
When putting the key in the ignition, it would not turn. The switch was replaced in oct of 96. The switch will be replaced again on november 5, 1997.
No alarm for the side door entry. Side doors cannot be opened with a key. Wheelchair tie down system is installed sideways--should be facing forward.
Ignition switch failed.
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