2021 Ford Bronco: backup camera failure

Filed May 4, 2026 · Electrical · FL

I am submitting a safety complaint regarding my Ford vehicle’s infotainment screen failure, which has been identified under a recall but currently has no available remedy or repair timeline. When the screen goes blank or becomes unresponsive, I lose access to critical safety features, including the rearview camera, which is federally required. This significantly increases the risk of accidents while reversing, especially in areas with pedestrians. The system also affects access to navigation, hands-free communication, and important vehicle alerts, forcing me to either drive without these features or become distracted trying to compensate. Although Ford has acknowledged this issue, there is no clear timeline for a fix, and no accommodations have been provided. I am expected to continue driving a vehicle that does not meet expected safety standards, which puts both myself and others at risk. I rely on my vehicle daily, including transporting passengers, and the lack of a functioning safety system is a serious concern. The absence of communication and support from Ford regarding a resolution is also concerning. I respectfully request that the federal safety agency investigate this issue and require Ford to provide a timely remedy or appropriate accommodations, such as a loaner vehicle or interim solution, to ensure driver and public safety while awaiting a permanent fix.

Filed Apr 17, 2026 · Driver assistance, Fuel system · CA

3 separate safety-related components have failed on my 2021 Ford Bronco, all of which correspond to open federal safety recalls that remain unremedied: 1. Infotainment/APIM Module & Backup Camera System (Recall Campaign 26V124): my infotainment screen fails to turn on, particularly in high-temperature conditions. When this occurs, the rearview/backup camera is completely non-functional. The vehicle displays no image when in reverse gear, eliminating all camera-assisted visibility behind the vehicle. This directly matches the conditions described in Recall 26V124, issued March 4, 2026. No remedy has been provided. 2. Digital Instrument Cluster / Dashboard: my digital dashboard intermittently fails to illuminate at vehicle startup. This occurs randomly and without warning. When it fails, the driver cannot see critical safety information including current speed, fuel level, engine temperature, or any warning indicators. Video documentation of this failure exists. This component is available for inspection upon request. 3. Low Pressure Fuel Pump (Recall Campaign 25V455): my vehicle has stalled on multiple occasions while in motion. During stall events, all dashboard warning lights illuminate simultaneously. This is consistent with the fuel delivery failure described in Recall 25V455, issued July 8, 2025, which states the fuel pump can fail causing loss of fuel pressure and an engine stall while driving. No remedy has been provided since the recall was issued in July 2025 (~9 months ago). All components are available for inspection upon request. However, the authorized Ford dealership in the area has refused to accept the vehicle for service or inspection, citing parts unavailability. Engine stall while in motion. my vehicle has stalled multiple times while being driven. The driver works as a real estate agent and regularly transports clients in this vehicle. The engine has stalled with passengers present. A sudden engine stall while driving results in immediat

Filed Sep 22, 2025 · Driver assistance · OH

rear view camera display when vehicle is in reverse will intermittently turn blue or black which renders the rear view camera useless. and at times will state camera unavailable. vehicle is a 2021 ford bronco built on june 15, 2021 at ford Michigan build plant. i have contacted ford related to this concern as i believe that the vehicle should fall under recall 23s48 for rear camera replacement, and 25s49 for module updates related to rear camera display. the vehicle year, build date, assembly plant and symptoms all fit within the parameters of recall. note that i also have a 2022 bronco that these recalls are active on for the same concerns, the concern happens 7-8 times a week for the last 4-5 months. dealership has contacted ford sssc team about getting recalls activated on this vehicle and they are given the most basic responses stating that this vehicle is not included due to "certain model year vehicles" even though the vehicle is clearly within the model years outlined in both recalls. the rear view camera intermittently not working is a safety issue as it can stop working at any time when you would be using it to reverse. thank you for your time and consideration when investigating this concen.

Filed Jul 14, 2025 · Driver assistance, Engine · OR

The contact owns a 2021 Ford Bronco. The contact had received notifications of the federal safety agency Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for the federal safety agency Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for the federal safety agency Campaign Number: 24V635000.

Filed Jun 8, 2025 · Electrical · IN

The front camera is blacked out about 50% of the time when in reverse or when activating the camera system on my Bronco. I have had it into the dealership multiple times for this issue and they continue to tell me there is a over the air (OTA) fix coming soon. The last time they told me this was in Q2 2024 saying that a fix was coming by year end 2024. I am still waiting for this fix and it causes me some distress that I am unable to completely see around my vehicle when parking or in tight spaces. This is separate and distinct from the rear camera issue that was fixed in 2024.

Filed Jul 17, 2023 · Driver assistance · SC

In late March 2023, the touchscreen on my Bronco went dead, along with the USB ports in the console below. With the dead screen, I have no back up camera, which is a huge safety concern. Also, all other features managed by the touch screen are gone (no radio, no navigation, no hands free phone usage, etc.). I have been to the dealer twice, and they said we just have to wait for Ford engineers to send a patch to the SYNC system, because they think it has interfered with the APIM module. This may or may not be related to the open recall 22c27, because that is not the same issue as mine. But Ford just is telling me to wait for that recall to be completed, but for four months and counting they have not provided a patch for the 8-inch screen model that I have. I have been given no other options except potential buy back of the vehicle.

Filed Apr 11, 2023 · Driver assistance, Visibility · MO

Sync 4 system has a critical issue that Ford has not fixed and is a known issue in many sync 4 systems. This causes the system to reboot at random times and reload. This includes being black and not working for many minutes so the rear camera and cross traffic do not function at all. This is a safety issue as with most SUVs the rear is a huge blind spot. Ford has not been able to update my system with a recall issued for safety concerning a different issue and the rear view camera. Ford will not replace the unit until they have sent out an update that is unknown release date. I have spoke to Ford reps and two dealerships and all refuse to fix the radio to allow for normal function.

Filed Jan 3, 2023 · Driver assistance · CO

Ford has a recall for rearview camera issues. They say my VIN# is not included yet I have the same problem After backing up in 4-Low has ended, the back camera stays on when moving forward. The recall notice that I am not suposed to need is 22C27. I have experienced this in the off roading in Colorado. To reset the camera, I have to move to a safe spot, shut off the engine, and restart. the camera resets to normal until I back up in low gear again. Talked to someone at the Ford custome service was told over and over again I was not included. Asked about reporting my problem and they would not. So giving you the info..;.