Rear view Camera was blank in reverse. Recalls for same issue have been stated to be complete but issue is still occuring. Recalls associated with this are 23S48 and 26S09. This issue is intermittent. Unable to use cameras to safely navigate in reverse. No warning lamps. This has been occurring for at least the last 12 months. I called dealership and manufacture and they want to charge a $250 fee to diagnose before they will determine if this issue is related to recall even though it is the same condition as the original recalls.
2023 Ford Bronco: backup camera failure
13 of the 236 complaints about the 2023 Ford Bronco describe backup camera failure.
- owner complaints
- 13
- of this car's complaints
- 6%
- recalls
- 1
Backup camera failure by model year
What owners say
Infotainment screen went entirely black, causing a driver distraction and making vehicle features inaccessible. Rear camera works. Identical to current APIM overheating recall. Carson city ford has been unable to diagnose issue claiming software glitch or corruption. Dealer asking for out of pocket cost to “repair” with no resolution 4 days later while vehicle has been at dealer. This is a manufacturing issue causing consumer safety liability. Ford is responsible for cost and repair.
The contact owns a 2023 Ford Bronco. The contact stated that the vehicle experienced an issue with the rearview camera while in use. The contact received a notice for the federal safety agency Campaign Number: 26V124000 (Back Over Prevention), and the recall repair was subsequently performed. However, after the recall repair was completed, a new 'overheating' warning appeared on the infotainment system. The vehicle was returned to the dealer, where technicians tested the system and confirmed that during a single operation, the system's temperature spiked from 93°F to 150°F. The contact confirmed that they received an overheating warning on the infotainment system display. The manufacturer has been notified of the failure, but the vehicle has not yet been repaired. The failure mileage was 32,752.
I am reporting unresolved safety recalls and unreasonable delay in repair for my 2023 Ford Bronco (VIN: [XXX] ). This vehicle currently has two open safety recalls issued by Ford Motor Company     â¢Â    the federal safety agency Recall 25V721 (issued October 2025) â seat frame defect that may increase injury risk in a crash. There is currently no available remedy, and Ford has notified me that a repair is not expected until April 2027.     â¢Â    the federal safety agency Recall 26V124 (issued March 2026) â APIM defect that may overheat and cause the rearview camera to fail while reversing, increasing crash risk. In addition, this vehicle has had prior recalls (25V025 and 25V273) that remained unresolved for extended periods. One of these recalls had no available repair for approximately 10 months. These recalls affect critical safety systems including suspension, rear visibility, and seat safety. The delay for Recall 25V721 is expected to exceed 18 months, which I believe is an unreasonable delay for a safety recall repair. Ford has continued issuing new recalls while prior recalls were still unresolved, indicating a pattern of repeated safety defects and delayed remedies. Due to these active recalls, I have been unable to use my vehicle commercially. Rental platforms such as Turo prohibit listing vehicles with open safety recalls. This has resulted in financial losses exceeding $80,000. This situation forces consumers to choose between operating a vehicle with known safety defects or suffering significant financial loss due to lack of repair availability. I am requesting that the federal safety agency investigate whether Ford is complying with its obligation to provide timely safety recall remedies and whether delays of this length are reasonable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My infotainment screen goes blank when I backup instead of displaying my backup camera. There is an active recall on this but there is no remedy and no estimated remedy date. Ford Motor Company is only prioritizing 2026 model years so they can sell brand new vehicles. They are not trying to fix previous model years. This poses a safety risk that can result in a crash and/or death. Cars are required by law to have a backup camera, so Ford is breaking the law by not fixing this issue.
I took my Bronco into Michigan City Ford for recall 25V273 repair. Shortly after this the front camera stopped working. I took it back in and they are saying the camera module is M2DZ-19H405-D has gone bad. They are saying this module controls front and rear camera but is not part of the recall. On the internet, there are many examples of the front camera issue after the rear recall repair.
My vehicle has both cracked and leaking rear shocks as well as issues with the rearview camera and infotainment system. I have gone through two Ford Dealerships to remedy this issue and was told parts are on back order. I attempted to remedy this issue when I first received notification that parts were available in August 2025. When I drive, I can feel the suspension is not providing support and continued use will cause other issues with the vehicle that may not be covered under warranty or the recall. My vehicle will also trigger the collision avoidance feature when there is physical trigger. This has caused my brakes to lock up in traffic.
The contact owns a 2023 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V273000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair. The dealer replaced the rearview camera, but the rearview camera software update could not be completed. The dealer replaced the rearview camera a second time; however, the issue persisted. The dealer informed the contact that the software update might have failed due to the aftermarket 2-inch lift that was performed on the vehicle. The contact was advised that a fee would be charged for the lift removal and was informed that the lift removal might not correct the issue. The contact stated that the aftermarket 2-inch lift was a replication of the Sasquatch, 2-3" Lift package that the manufacturer offered. The recall repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.
The contact owns a 2023 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
While attempting to back up I was checking my backup camera and it showed that nothing was behind me, as I started to turn while backing up I felt a bump, there was a car right behind me, I couldn’t see it in my mirror and apparently the camera was frozen on my Bronco.
The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Service bulletins that may apply
- Water leaking between the back glass and hard top
- Illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in the...
- Quality improvements include: -Enhanced Android Auto and Car Play connectivity
- This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses...
- Quality improvements include: -Addresses a bug that may
- Quality improvements include: -ePrivacy enhancements
- Various symptoms including but not limited to the auto start/stop system not operating as intended with a...
- "Park Brake Limited Function Service Required" message in the instrument panel cluster (IPC). This may be...
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2026 Bronco and Bronco Raptor vehicles. The engine compartment wiring harness may become damaged and short circuit.
- Risk
- A short circuit in the engine compartment can create heat or spark, increasing the risk of a fire.
- Remedy
- Dealers will install sheathing over the wiring, free of charge. This is a Phased campaign. Phase 1 will include 2026 Bronco Raptor notified owners on 7/31/2026. Phase 2 will include 2021-2025 Bronco Raptor vehicle will notify owners on or about 8/14/2026. Phase 3 will include 2021-2026 Bronco will notify owners on or about 9/1/2026. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S55. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on July 23, 2026.
Recall number 26V468000 · Recall details
Questions about the 2023 Ford Bronco backup camera
Is backup camera failure a common problem on the 2023 Ford Bronco?
13 of 236 owner complaints about the 2023 Ford Bronco (6%) mention backup camera failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2023 Ford Bronco?
There is 1 recall and 39 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Ford Bronco
Wipers 86Overheating 10Grinding brakes 7Loss of power 7Check engine light 6Screen failure 6
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