Infotainment screen went entirely black, causing a driver distraction and making vehicle features inaccessible. Rear camera works. Identical to current APIM overheating recall. Carson city ford has been unable to diagnose issue claiming software glitch or corruption. Dealer asking for out of pocket cost to “repair” with no resolution 4 days later while vehicle has been at dealer. This is a manufacturing issue causing consumer safety liability. Ford is responsible for cost and repair.
2023 Ford Bronco: screen or infotainment failure
6 of the 236 complaints about the 2023 Ford Bronco describe screen or infotainment failure.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 1
Is there a fix? There is 1 recall and 39 service bulletins for this area of the car. See below
Screen or infotainment failure by model year
- 20241
- 20236
- 20227
What owners say
The contact owns a 2023 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 26V124000 (Back Over Prevention). The contact stated that on several occasions when the vehicle was in park(P) and running, the infotainment screen turned black after several seconds. The vehicle was taken to a dealer, but was not diagnosed. The dealer stated that the failure might be possible with the recall repair and that the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
My infotainment screen goes blank when I backup instead of displaying my backup camera. There is an active recall on this but there is no remedy and no estimated remedy date. Ford Motor Company is only prioritizing 2026 model years so they can sell brand new vehicles. They are not trying to fix previous model years. This poses a safety risk that can result in a crash and/or death. Cars are required by law to have a backup camera, so Ford is breaking the law by not fixing this issue.
The contact owns a 2023 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Service bulletins that may apply
- Water leaking between the back glass and hard top
- Illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in the...
- Quality improvements include: -Enhanced Android Auto and Car Play connectivity
- This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses...
- Quality improvements include: -Addresses a bug that may
- Quality improvements include: -ePrivacy enhancements
- Various symptoms including but not limited to the auto start/stop system not operating as intended with a...
- "Park Brake Limited Function Service Required" message in the instrument panel cluster (IPC). This may be...
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2026 Bronco and Bronco Raptor vehicles. The engine compartment wiring harness may become damaged and short circuit.
- Risk
- A short circuit in the engine compartment can create heat or spark, increasing the risk of a fire.
- Remedy
- Dealers will install sheathing over the wiring, free of charge. This is a Phased campaign. Phase 1 will include 2026 Bronco Raptor notified owners on 7/31/2026. Phase 2 will include 2021-2025 Bronco Raptor vehicle will notify owners on or about 8/14/2026. Phase 3 will include 2021-2026 Bronco will notify owners on or about 9/1/2026. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S55. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on July 23, 2026.
Recall number 26V468000 · Recall details
Questions about the 2023 Ford Bronco screen failure
Is screen or infotainment failure a common problem on the 2023 Ford Bronco?
6 of 236 owner complaints about the 2023 Ford Bronco (3%) mention screen or infotainment failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2023 Ford Bronco?
There is 1 recall and 39 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Ford Bronco
Wipers 86Backup camera 13Overheating 10Grinding brakes 7Loss of power 7Check engine light 6
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