Infotainment screen went entirely black, causing a driver distraction and making vehicle features inaccessible. Rear camera works. Identical to current APIM overheating recall. Carson city ford has been unable to diagnose issue claiming software glitch or corruption. Dealer asking for out of pocket cost to “repair” with no resolution 4 days later while vehicle has been at dealer. This is a manufacturing issue causing consumer safety liability. Ford is responsible for cost and repair.
Ford Bronco screen failure problems
14 of the 1,445 owner complaints about the Ford Bronco describe screen or infotainment failure, most of them for the 2022 model year.
- owner complaints
- 14
- worst model year
- 2022
- typical mileage
- 35,900
By model year
Often reported together
What owners say
The contact owns a 2022 Ford Bronco. The contact stated while reversing, the rear view camera displayed a blank screen. The vehicle was taken to the dealer where the contact was informed that the parts were unavailable. The vehicle was not repaired. In addition, the contact was informed that the parts were not going to be available until July 2026. The contact received a recall notification, the federal safety agency Campaign Number: 25V455000 (Back Over Prevention) however the parts were unavailable. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 27,800.
The contact owns a 2023 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 26V124000 (Back Over Prevention). The contact stated that on several occasions when the vehicle was in park(P) and running, the infotainment screen turned black after several seconds. The vehicle was taken to a dealer, but was not diagnosed. The dealer stated that the failure might be possible with the recall repair and that the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
Front Camera sometimes malfunctions and will not display, only black screen. A recall or customer satisfactory program has been issued for rear camera, but not for front Camera. This issue could be dangerous when pulling forward from a parking spot as view is partially obstructed by large hood. The Ford dealership quoted a replacement but failed to fix or replace under warranty.
My infotainment screen goes blank when I backup instead of displaying my backup camera. There is an active recall on this but there is no remedy and no estimated remedy date. Ford Motor Company is only prioritizing 2026 model years so they can sell brand new vehicles. They are not trying to fix previous model years. This poses a safety risk that can result in a crash and/or death. Cars are required by law to have a backup camera, so Ford is breaking the law by not fixing this issue.
The contact owns a 2022 Ford Bronco. The contact received notifications of the federal safety agency Campaign Numbers: 25V455000 (Fuel System, Gasoline), 26V124000 (Back Over Prevention), and 25V721000 (Seats); however, the parts to do the recall repairs were not yet available. The contact stated that the infotainment screen intermittently turned blank at start-up, causing the rear-view camera to fail while reversing. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 15,000.
The contact owns a 2022 Ford Bronco. The contact was informed of the federal safety agency Campaign Number: 23V165000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure and became aware that the back-over prevention camera had malfunctioned, and a black screen was displayed. The failure mileage was 35,900.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Display for backup camera freezes after putting vehicle in reverse. Yes, it is available for inspection. How was your safety or the safety of others put at risk? - The display freezes when putting the vehicle in revers and the initial image on display of what was behind the vehicle stays the same while moving. If something or someone moves behind the vehicle while moving the image does not update to show that something or someone is now behind the vehicle. Previously recall 23S48 was completed related to the issue but it did not resolve the issue. Vehicle was taken back to the dealer and the dealer informed me that it is a faulty APIM and not the backup camera and is therefore not covered by the recall. This is a significant safety issue and needs remedied regardless of what component needs replaced. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Only by the dealer (Midwest Ford in Hutchinson, KS). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No
The contact owns a 2022 Ford Bronco. The contact received notifications of the federal safety agency Campaign Numbers: 25V273000 (Back Over Prevention), 25V315000 (Back Over Prevention), and 25V455000 (Fuel System, Gasoline); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that after the initial start, the back over the prevention camera displayed a black screen until the vehicle was restarted. The failure was intermittent. While driving out of a grocery store parking lot at approximately 5 - 10 MPH and attempting to accelerate into oncoming traffic, the vehicle stalled. There was no warning light illuminated. The vehicle was pushed to a nearby parking lot with the help of the contact's spouse. The contact used a diagnostic machine to perform a diagnostic test on the vehicle. The DTC for a faulty fuel system was retrieved. The vehicle was towed to the dealer, who confirmed that parts for the recall repairs were not yet available. The manufacturer was made aware of the issues. The failure mileage was approximately 39,000.
The contact owns a 2023 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2026 Bronco and Bronco Raptor vehicles. The engine compartment wiring harness may become damaged and short circuit.
- Risk
- A short circuit in the engine compartment can create heat or spark, increasing the risk of a fire.
- Remedy
- Dealers will install sheathing over the wiring, free of charge. This is a Phased campaign. Phase 1 will include 2026 Bronco Raptor notified owners on 7/31/2026. Phase 2 will include 2021-2025 Bronco Raptor vehicle will notify owners on or about 8/14/2026. Phase 3 will include 2021-2026 Bronco will notify owners on or about 9/1/2026. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S55. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on July 23, 2026.
Recall number 26V468000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025-2026 Bronco and Bronco Sport vehicles. The Instrument Panel Cluster (IPC) may fail at startup.
- Risk
- An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
- Remedy
- The instrument panel cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SC3.
Recall number 25V788000 · Recall details
Electrical system: ignition
- What is wrong
- The ignition switch could experience an internal short circuit.
- Risk
- This condition could cause overheating, smoke, and possibly fire in the steering column area of the vehicle.
- Remedy
- Dealers will replace the ignition switch.
Recall number 96V071000 · Recall details
Questions about the Ford Bronco screen failure
Which Ford Bronco years have screen or infotainment failure problems?
The model years with the most reports are 2022 (7 complaints), 2023 (6 complaints) and 2024 (1 complaints).
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